This a very flexible use of our service – in which you buy a block of prepaid support which can include telephone, remote or onsite support

There is no limit on the type of IT related work covered by this method of support –

5 hrs Support - £ 49 per hour basis
20 hrs Support - £ 45 per hour basis - 8% discount over 5 hrs pre-pay support cost.

To help keep track of support issues – Detailed Monthly Statements are issued by email.

Best suited to –
Companies who require onsite support more frequently
One off tasks – Server Installs / PC Health checks & Maintenance
Companies using computers on a daily basis
Small to Medium sized companies

Advantages
No long term contract commitment
Reactive onsite support / Preventative maintenance
Response time is on a priority basis but no longer than 24hrs
No Travel fee charged within 35 mile radius

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