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Shipping Information
FREQUENTLY ASKED QUESTIONS
WHEN WILL MY ORDER SHIP?
We ship orders every weekday, and in most cases your order will be shipped within 1 to 2 days after receipt of payment.
WHERE WILL MY ORDER SHIP FROM?
All Fitnesource orders are shipped from Vancouver, Washington, USA
HOW WILL MY ORDER BE SHIPPED?
We typically ship FedEx Ground and US Postal Service. A good general rule is that items under 2lbs go USPS Priority, and heavier items go FedEx Ground.
HOW WILL I KNOW WHEN MY ITEM HAS SHIPPED?
At the time your order is processed for shipping, the shipping software I use will automatically email you the ship date and tracking number for both US Postal Service or FedEx shipments. If you do not receive this email, or would like additional information about your shipment, please feel free to email your inquiry to info@fitnesource.com, and we will reply to you with your requested information.
WHAT IF SOMETHING IS WRONG WITH MY ITEM?
Fitnesource wants you to be happy with your purchase. Please contact info@fitnesource.com within 30 days of the delivery date and let us know your concern. We take your comments and concerns very seriously and will do anything within reason to make it right for you.
Questions, Comments or Concerns? Please contact us via email
info@fitnesource.com
Copyright 2004, Thayer Venture Group, LLC
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