ActiveKB FAQ

1. Can I rebrand ActiveKB with my colors, logo etc?
   Ofcourse. ActiveKB is 100% rebrandable. Simply specify your own top and bottom templates in the Acti...
    
2. Can you install ActiveKB for me?
   Yes, we offer free installation for all our products, including ActiveKB. Simply shoot us an email a...
    
3. Is the ActiveKB license a life time license?
   The license is a lifetime license, and you do not need to pay license fees at any time after your pu...
    
4. What is the Active Response System?
   The Active Response System is a unique feature of ActiveKB that allows your website visitors or cust...
    
5. Can I modify my copy of ActiveKB?
   Sure. ActiveKB is 100% script, so you are free to modify the source code to suit your requirements. ...
    
6. Does ActiveKB require users to download a browser plug-in?
   No, ActiveKB is completely self contained and requires no outside plug-in's or add-ons.
    
7. What server requirements do I need to run ActiveKB?
   Please see the ActiveKB 'requirements' page for more details.
    
8. Can I use ActiveKB for more than one domain or website?
   ActiveKB is sold on a per web site license.We do offer discounts for multiple web sites and servers....
    
9. How do I receive ActiveKB after my purchase?
   Upon purchase, you will receive an instant notification via email with the download details of your ...
    
10. Is there a time-limited or other type of ActiveKB Trial I can download?
    Due to the nature of the product, we cannot offer a trial version of ActiveKB.We do however have an ...
     
11. How often are ActiveKB product updates released?
    Product updates are released generally every 3-4 months. When you purchase ActiveKB, you are entitle...
     
12. Do you offer ActiveKB non-profit or educational organisation discounts?
    Yes. If you are, or work for a non-profit organisation, then you can purchase ActiveKB for %50 ...