INTRODUCTION
Respecting the privacy of our customers and ensuring the confidentiality of customer information is critical to Hardy & Greys Ltd ("Hardy"). The purpose of this Privacy Policy is to ensure that we interact with all of our customers in line with current legislation such as the Data Protection Act 1998 and in accordance with their wishes.
THE POLICY
(1) Hardy will use your contact details (postal address, email address, telephone, mobile and fax numbers) to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, surveys on improving our service to you and/or invitations to exhibitions, seminars and shows.
(2) From time to time Hardy may invite you to register in order to receive magazines, email newsletters, enter competitions, and receive services from Hardy websites. This will require you to confirm personal information such as your name, email address, home and work postcodes. This information is mandatory and is required by Hardy for security purposes and enable Hardy to supply a reasonable level of services to users. We will ask for information such as job function, company sector, company/ name and date of birth. During registration, you will also be asked to choose a password for future access to the site.
(3) Hardy offers you the chance to opt in to receive additional information from Hardy and its associated companies by email, telephone and/or SMS. This includes other products/services that Hardy and its associated companies offer and that Hardy feels will be of interest to you.
(4) Hardy offers you the chance to opt out of receiving additional information from Hardy and its associated companies by post. This includes all other products/services that Hardy and its associated companies offer.
(5) Aggregate statistical information gathered from Hardy registration forms may be passed on to others regarding sales or website usage. At no point will this include personal identifying information.
(6) At all times a recipient of a Hardy product and/or service will have the opportunity to amend their contact details and/or to opt in or out of any of the options listed above in points 3, 4 and 5. You can also request, at any time, to have your personal details flagged on the Hardy databases to ensure you do not continue to receive such information. We will not actually delete your record from the Hardy databases as we would no longer be able to identify you, which could lead to you receiving information from us in the future. To action any of these requests please contact customer services.
(7) You have the right to be told what personal information we hold about you on our databases. You should write to Customer Services, Hardy, Willowburn, Alnwick, Northumberland, NE66 2PF. In your letter you must state your full name, your address and all publications and/or services from Hardy to which you know you subscribe. A small administration charge of £5.00 will be made for fulfilling this request.
(8) Hardy may make anonymous use of information to help diagnose faults, manage the system and gather broad demographic information about our users in general. This information will be stripped of all details that could identify you personally. For example, we may use IP addresses to help fix performance problems with our server.
(9) Hardy uses all reasonable precautions to keep the personal information disclosed to it secure.
INFORMATION COLLECTED FROM SITE VISITORS
This statement discloses the privacy policy for the Hardy web site, which encompasses the following URLs:
http://www.housefishing.com, http://www.house-of-hardy.com, http://www.house-of-hardy.co.uk, http://www.houseofhardy.co.uk, http://www.houseofhardy.com
and subdomains of these websites.
This statement does not extend to sites that are linked to Hardy sites but which are not part of the Hardy network. You should refer to those sites for further details about their use of your personal information.
If you use a Hardy website certain information is automatically collected so that delivery can be made of the service. Cookies may be stored on your machine by your browser. You can set your browser to disable cookies, but then you might find some website features will not work.
When you request a page from the site's web server, the server automatically collects some information about your system, including your IP address. Hardy collects the minimum information necessary to make the service work - this information is essential to send the pages back across the Internet to the right computer.
Hardy is not responsible for the content or the privacy policies of third party web sites linked to this site.
Hardy reserves the right to change this privacy policy at any time by posting changes on this page. It is your responsibility to refer to this privacy policy on accessing this site. Hardy will however draw your attention to any material changes to this privacy policy by placing a notice on the site.
If you have any general questions or wish to report a technical error, please contact sales@houseofhardy.co.uk
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