Technical Help
General
Information
Basic Driver Improvement Course (BDI)
Traffic Collision Avoidance Course (TCAC)
8-Hour Intermediate Driver Improvement Course
Learners Permit D.A.T.A Course and DMV Exam
Technical Help
I am trying to proceed to the next module and cannot
Make sure your browser (Internet Explorer, Netscape, etc) is maximized.
In the top right corner of your browser you will see three buttons.
Click on the button highlighted in the image below. If you continue
to have issues, logout, close your browser, reopen your browser and
log back in. Make sure your browser is maximized.
Click the Maximize button
I am taking the quiz but when I click on answers nothing happens.
Some virus protection software such as McAfee or Norton, or Pop-up blockers
prevent the quiz from functioning. Disable your virus software or pop-up
blocker. Refresh (reload the page) in your browser and all should function.
Be sure to enable your virus software or pop-up blocker when you have
completed the course.
I am trying to print my certificate but it comes out jumbled
(undreadeable)
In Adobe Acrobat, select Print Setup
Change the page orientation to "landscape"
Print your certificate.
top
General Information
Is your course approved in all 67 counties in the state of Florida?
Yes. The Department of Highway Safety and Motor Vehicles has approved
our course in all 67 counties in Florida. Whether you take our course
online or by home video you can be confident that your Certificate of
Completion will be accepted by the in the county where you received
your ticket.
How many days do I have to pay my ticket and attend Traffic
School?
You have 30 days to pay the ticket. Typically from the day that you
pay your ticket you have an additional 30 to 90 days to complete Traffic
School. You should contact the Clerk of the Court office where you
received the ticket to find out your exact due date.
If I take the course on the Internet, do I have to do the course
all at one time?
No. You can log in and out of the course as often as you wish. Our program
will keep track of the time you have spent on the course and it will
always bring you right to where you left off when you log back in.
Are the quizzes open book?
Yes. For the Internet courses you can click back through the modules
(chapters) to look for the correct answers as needed. For the home video
or DVD, you will have the quiz in front of you while watching the movie.
Do I need a printer?
No. You do not need a printer to complete the online course.
Does your course work with dial-up connections?
Yes. The course works well with all Internet connections including dial-up.
If I take the course by Home Video will I have to do the course
all at one time?
No. When taking the video course and TCAC (Traffic Collision Avoidance
Course) More Information by home video, you
may play and stop the video as often as you wish. Feel free to complete
the course at your own pace and when it fits into your schedule.
Can I pay online? What credit cards do you accept? Can I use my
debit card?
Yes, you can pay online or over the phone with one of our customer service
representatives. We accept Visa, MasterCard, American Express and Discover
credit cards. You may also use your bank debit card providing it has
a Visa or MasterCard logo on it.
Can I take the course in Spanish?
Yes, just select Spanish during sign up. The only courses offered in
Spanish are the BDI (Basic Driver Improvement)
and TCAC (Traffic Collision Avoidance Course.)
They are available on the Internet or home video in Spanish.
When will I receive my Certificate?
For the Internet courses, your Certificate will mail out within one
business day after you complete the course. If you take the course by
video, we'll mail your Certificate within one business day of when we
receive your completed answer sheet that you have mailed or faxed in.
If you prefer, when you complete the course you can select email or
overnight delivery for a nominal fee.
How can I get my Certificate RUSHED?
When you complete the course you can select email for an additional
charge of $9.95 or overnight or second day delivery for a nominal fee.
Can I have my Certificate faxed?
First check with your Clerk of Court in the county where you received
your ticket to make sure they accept Certificates via fax. If so, ask
for the fax number and then call us to make arrangements at 1-888-270-1152.
Do I have to pay the civil penalty if I choose to attend a driver
improvement course?
Yes, but the fine is reduced by 18 percent as required by law. You save
money on the ticket when you take the course!
What happens if I do not pass the final test? Can I take it again?
Yes, you may take the final test without an additional charge.
Can I get an extension to complete Traffic
School?
If your due date is coming up and you need an extension then either
write, call or go to the Clerk of Court in person and request an extension.
Courts generally grant extensions when they are requested before the
due date. If you wait until after the due date you may have to make
a court appearance and ask the judge for an extension.
top
Basic Driver Improvement Course (BDI):
How long is the Basic Driver Improvement (BDI) and Traffic Collision
Avoidance Course (TCAC) course?
The state of Florida requires that all Basic Driver
Improvement (BDI) and Traffic Collision Avoidance
Course (TCAC) courses be four (4) hours long. The same courseware
is used for BDI and TCAC.
How much does the Basic Driver Improvement (BDI) course cost?
The 4-hour BDI course is $27.39 (No hidden costs,
no fine print). If you elect the home video course the price is $32.95.
When you complete the course you can rush your Certificate delivery
by selecting email for an additional charge of $9.95, or overnight or
second day delivery for a nominal fee.
How many times can I elect to attend a Basic Driver Improvement
course?
You can elect to attend a BDI course only once
in any 12-month period and no more than five times in your lifetime.
top
Traffic Collision Avoidance Course
(TCAC)
How long is the Traffic Collision Avoidance Course (TCAC) and the
Basic Driver Improvement (BDI) Course?
The state of Florida requires that the Traffic Collision
Avoidance Course (TCAC) and the Basic Driver
Improvement (BDI) be four (4) hours long. The same courseware is
used for both TCAC and BDI.
How much does the Traffic Collision Avoidance Course (TCAC) cost?
The 4-hour TCAC course is $27.39 (No hidden
costs, no fine print). If you elect the home video course the price
is $32.95. When you complete the course you can rush your Certificate
delivery by selecting email for an additional charge of $9.95, or overnight
or second day delivery for a nominal fee. You
can Sign Up Here
top
8-Hour Intermediate Driver Improvement
Course
How much does the 8 Hour Intermediate Course cost?
The 8-Hour Intermediate
Course is $60.00 (this includes the Dept of Highway Safety and Motor
Vehicle assessment fee and Certificate handling and mailing.) When you
complete the course you can rush your Certificate delivery by selecting
email for an additional charge of $9.95, or overnight or second day
delivery for a nominal fee. Sign Up Here
top
Learners Permit - Tests
How much does the Learners Permit (D.A.T.A) course and tests cost?
There are two exams you must take before getting your Learner's Permit.
The first course is the Drug Alcohol Traffic
Collision (D.A.T.A) course which is $29.95. You
can Sign Up Here. The second is the DMV Exam which you can take
online here if you take our Learners Permit (D.A.T.A ) Course.
Can I take the course from several different computers (home, office,
school, library or friend's house)?
Yes, you may take the course from as many computers as you want. We
will still keep a log of the time you spend to meet the Department of
Highway Safety and Motor Vehicle's requirements.
How do you know it is me taking the program and not someone else?
Before you begin the course, we ask a number of personal security questions
which are periodically asked during the course.
How long is the Learners Permit D.A.T.A.
course?
It's divided into seven (7) sections ranging in time from 15-40 minutes.
You can log on and off as often as you like and finish the course at
your convenience. In order to receive credit for a section you must
finish the entire section before logging off, if you do not want to
continue. Then when you log on again it will take you to the next section.
There is a 40 question test at the end. You must get 80% (32 questions)
correct to get credit for the course.You
Can Sign Up Here
How old do I need to be before I can sign up for Learners
Permit courses (D.A.T.A. and DMV exam)?
You must be 14 ½ years old or older to sign up and complete the courses.
You may not apply for your Learner's Permit until your 15th birthday.
The online DMV exam is provided by the American
Safety Council and is certified by the Florida Department of Highway
Safety & Motor Vehicles.
You will be offered the choice to take the DMV exam when you finish
the DATA course.
What do I need to bring with me when getting my Learner's Permit?
What happens at the DMV when getting your Learner's Permit:
- Take the DMV exam (Unless you Take it Online with Us!)
- Get your picture taken
- Take a vision test (to pass, you must have 20/40 or better vision
in each and both eyes, with or without corrective lenses)
- Take a hearing test
- Give a thumb print
- Receive your Learner's Permit!
What are my driving privileges when I turn 15?
When you turn 15, you are eligible to earn a Learner Permit. You must
hold your Learner Permit for at least twelve months (or until you turn
18) before applying for a full license. Your Learner Permit is valid
for six years and is renewable. When you first receive your Learner
License (the first three months), you are only permitted to drive during
daylight with a licensed driver 21 years of age or older occupying the
front passenger seat. After three months, you are permitted to drive
until 10 pm with a licensed driver 21 years of age or older occupying
the front passenger seat.
What are my driving privileges when I turn 16 with an Operator's
License?
Once you turn 16, you are eligible to earn a full license. In order
to earn an Operator's License, you must meet the following criteria:
- You must have had a Learner Permit for at least 12 months without
a traffic conviction. Teens issued a traffic citation may elect to
attend Traffic School in order to avoid a
conviction.
- Your parent or guardian must certify that you have at least 50 hours
of behind the wheel driving experience, 10 hours of which occurred
at night.
- Once you pass the Driving Skills Test:
- You cannot transport any passenger under 18 except for immediate
family members
- You can only drive between 6:00 a.m. and 11:00 p.m. except to
and from work or when accompanied by licensed driver who is at
least 21 years old and occupies the front passenger seat
What are my driving privileges when I turn 17?
If you have your Operator's License and are 17 years old, the same rules
apply as age 16 except the hours are extended. You can now drive between
5:00 a.m. and 1:00 a.m. except to and from work or when accompanied
by licensed driver who is at least 21 years old and occupies the front
passenger seat.
What happens if I get a ticket before I turn 18?
Teens issued a traffic citation may elect to attend Traffic
School in order to avoid a conviction.You
can only attend Traffic School once every twelve months and only
five (5) times in your entire life. You can Sign
Up Here
What are the benefits of attending a Basic Driver Improvement Course
for a ticket?
Attending a driver improvement course will result in the following:
- No points will be assessed against your driving record
- The civil penalty of the ticket will be reduced by 18 percent
- Your insurance company cannot impose any additional premium or refuse
to renew a policy for vehicle insurance solely because the insured
committed a non-criminal traffic infraction with the exceptions of
a second infraction within 18 months, a third infraction in 36 months,
or exceeding the speed limit by more than 15 mph.
What should I do if I am involved in a crash with an unattended
vehicle?
If you are involved in a crash with an unattended vehicle, you must
give the owner of the vehicle your name, address, and tag number in
person if possible. If you are unable to find the owner, you must attach
the information in a note to the object that was hit. You must also
report the accident immediately to the appropriate law enforcement agency.
What does my school attendance record have to do with my driving?
According to the Florida Statutes, once a student accumulates 15 or
more unexcused absences in a period of 90 calendar days they are unable
to receive or maintain driving privileges.
What do cigarettes have to do with my driving?
If you are convicted of possession of tobacco products before the age
of 18, your driving privileges will be suspended.
What is the Zero Tolerance rule?
The Zero Tolerance rule means that drivers under the age of 21 with
a blood alcohol level of .02% or more will have their license suspended
immediately for six months. A second offense will result in a year suspension.
Refusal to submit to blood alcohol testing will result in a twelve month
driver license suspension. A second refusal will result in an eighteen
month suspension.
Is automobile insurance required when I register my vehicle?
Yes. If you own a vehicle with at least four wheels and are registering
it, you must have insurance. The state of Florida has two motor vehicle
insurance laws. The first is the Financial Responsibility Law which
requires operators and owners of motor vehicles to be financially responsible
for injuries and/or damages they may cause to others when a traffic
crash occurs. The second is the No-Fault Law which requires anyone who
owns or has registered a vehicle in their name to carry Personal Injury
Protection and Property Damage Liability insurance. You must maintain
insurance coverage during the entire time that a vehicle with four or
more wheels is registered in your name.
What if I fail to keep insurance on my vehicle that I've registered
in Florida?
The Department of Highway Safety and Motor Vehicles may suspend your
driver license, including your vehicle tag and registration, for up
to three years or until proof of required insurance is provided, whichever
occurs first.
What should I do if I am involved in an automobile crash?
According to the Florida Driver's Handbook, your responsibilities in
the event of a traffic crash are:
- Stop. If you are in a crash while driving, you must stop. If anyone
is hurt, you must get help. You must also be ready to give your name,
address, and vehicle registration number; as well as show your driver's
license to others involved in the crash.
- Report the crash. If the crash causes injury, death, or property
damage, it must be reported. Call the local police, the Florida Highway
Patrol, or the county sheriff's office. If the crash involves a charge
of driving under the influence (DUI) or results in death, injury,
or property damage to the extent that a wrecker must tow a vehicle,
the officer will fill out a report. If property damage appears to
be over $100 and no report is written by an officer, you must make
a written report of the crash to the Department of Highway Safety
and Motor Vehicles within ten (10) days. The officer will provide
you with a copy of the form for your records.
- Move your car if it is blocking traffic. If your car is blocking
the flow of traffic, you must move it. If you cannot move it yourself,
you must get help or call a tow truck. This is true anytime your vehicle
is blocking the flow of traffic whether it has been involved in a
crash or not.
- Appear in court. If you are charged in a driving crash, you may
have to go to court. The officer who comes to the scene of the crash
will file charges against any driver who violated a traffic law.
Anyone who is charged will have a chance to explain to the court what
happened. The court will then decide what the penalty is. Anyone who
is not charged with violating the law may have to come to court as
a witness. If you are found at fault in a collision where anyone is
injured and transported to a medical treatment facility or it is your
second collision in a two-year period, you will be required by law
to attend a Traffic Collision Avoidance Course
(TCAC). A driver convicted of leaving the scene of a crash involving
death or personal injury will have his or her license revoked. The
driver is also subject to criminal penalties.
top
|
