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Success Story: Harvard Student Agencies Power Integrated Online Operations with StoreFront
Harvard Student Agencies, the largest student-run corporation in the world,
recently deployed multiple online ordering systems for Harvard University
students powered by StoreFront’s industry leading e-business platform.
Harvard Student Agencies (HSA) is a $5 million non-profit corporation run
entirely by Harvard University students. It is comprised of 10 separate
business units or "agencies" that provide services to students of Harvard
University. Integrating their business processes into their web site (www.hsa.net)
was a primary driving force behind their e-commerce initiative, which
included the launch of an HSA Account area where Harvard students can manage
their account information through a centralized access point and online
ordering portals for several agencies.
Earlier in the year, Harvard's Student Agencies launched numerous new
websites including an updated corporate site featuring interactive
functionality using ASP and ASP.Net technologies and several intranet and
extranet websites for Harvard students. With multiple sites online, Harvard
Student Agencies required a solution that would integrate all of online
operations into one system.
StoreFront allowed Harvard Student Agencies to house multiple individual
business units and corporate organizations within one business system. In
addition, StoreFront easily integrated with the newly launched Harvard
account systems and was customized to cater to Harvard Student Agencies very
specific business requirements.
The first phase of HSA’s StoreFront implementation was deployed last April.
“This was highly successful,” said Kristopher Tillery, Director of
E-Commerce for Harvard Student Agencies. “And we found that the agency
managers enjoyed the control and customization that StoreFront provides.”
With the fall school session fast approaching, HSA is now moving other
agencies to the StoreFront e-commerce platform. HSA’s eventual goal is to
host all agency websites and e-commerce systems centrally.
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“StoreFront has enabled Harvard Student Agencies to build flexible
integrated e-commerce systems to meet the varied needs of each agency and
the centralized account management system,” said Tillery. “This has resulted
in increased average order totals and streamlined order fulfillment.”
- Kristopher Tillery, Director of E-Commerce for Harvard Student Agencies
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