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February 07, 2005
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Home > Store Ratings > Puppet Universe

Puppet Universe Customer Reviews

Store Details

Store Ratings Summary


Puppet Universe Overall Rating: Overall Rating: 8.7


Over 500 customers have rated this store since 2003


Would Shop
Here Again
On Time
Delivery
Customer
Support
Products Met
Expectations
Would Shop Here Again: 8.6 On Time Delivery: 8.9 Customer Support: 9.0 Product Met Expectations: 9.0
Overall Rating
Summary
Past
Week
Past
Month
Past 3
Months
Icon: Positive Positive 100% 90% 88%
Icon: Neutral Neutral 10% 3%
Icon: Negative Negative 9%

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Read more about ratings

Reviews of Puppet Universe


Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Feb 03, 2005

Great work.

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Jan 31, 2005

First time user. It was easy to use and the puppet arrived sooner than I expected.

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Jan 26, 2005

The sevice was great, the puppets`were wonderful! The whole family just loves them. I will be buying from them again! Mary Moriarty mother of 7

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Jan 22, 2005

Receiving all you ask for without hassel or frustration is as good as it gets Thank You for the utmost efficiency on your part and Thank You for caring enough about my satisfaction.And most importantly is my Grandson is enjoying his hand puppets to the ultimate....Sincerely John Benedetto. Hope to use you in the future......(more)

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Jan 12, 2005

This is the second time I've used Puppet Univere to order online. I enjoy ordering and especially the high quality and low price.

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Jan 10, 2005

Dear Staff; The two puppets I ordered where wonderful! I enjoyed your website and will definitely order again. I have passed your website on to several of my friends. Thank you for a great product! Kim Robinson-Meacham

Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Jan 07, 2005

My order (# 10261) was $82.94 in total and $22.99 was charged as shipping expense. I was charged much less for heavier items in the past for my international orders from different companies. I assumed there will be a priority shipment to justify this charge, and I was hoping to recieve the puppets before the new year's eve. Unfortunately, my order dated 18 December get mailed out on 23 December and it arrived today, i.e. 20 days later from the order date. In addition, the postage paid was marked as $10.85 on the box, i.e. half of what I was charged. In short, haven paid very high for such late delivery, I do not feel very good now....(more)

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Dec 27, 2004

Very pleased with our choice and hope to purchase more puppets in the future. Thanks

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Dec 27, 2004

Thanks for making my son's Christmas wish come true.

Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations

0 out of 0 out of people found this review helpful. Online Shopper
Dec 26, 2004

I paid to have my package shipped with the three-day delivery. I don't have my package afer five days and I don't have any idea where it is. This was a Christmas gift from Santa. All I have is a sad little boy and a letter from Santa saying that it is lost in the mail. I tried to make contact by email to say that the package was late and that I just wanted my shipping money refunded. Now I am at the point of not wanting the product at all. The thrill is gone. It was an impulse purshase and now that I have had the time to really think about it, I really don't need it. If it had come on time, that would have been fine and done with. Now I just want my money back and I would like the order can...(more)

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