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Airport Hotel Frequently Asked Questions



Frequestly Asked Questions

Why pre book an airport hotel?
By pre-booking your airport hotel you save money compared to arriving at the airport and booking last minute. Also an airport hotel stay combined with parking for the duration of your holiday costs only slightly more than parking alsone.

What if my travel plans change?
Don't worry, you can change your booking details however many times you want to free of charge. You can also cancel your booking totally free of charge up to 24 hours prior to departure.

When do I get my hotel stay documents?
Straight Away, as soon as you've finished booking online you will presented with your pre paid airport hotel bookng documents on the screen. You will be able tp print this off immediately along with any written directions and/or a map. All these details are also sent to you via emaill immediately. You will also be sent all documents via regular post on the next working day.

Am I assured of a hotel room after booking?
Our booking process checks the hotel live availability, once you receive your airport hotel reference number at time of booking then your room is guaranteed.

How do I find the airport hotel?
Directions of how to find the airport hotel can be found on by clicking the information page. This is displayed on the hotel availability page. Once you have completed your booking hotel directions will be included with your confirmation.

Hotel to Airport
All hotels are chosen because they run a reliable and regular transfer service to and from the airport terminals regardless of whether the hotel in on or off the maina irport complex.

Credit Card Safety
Our Site has been fully tested to ensure all transactions are secure. The purchase area of our site is secure; this means that we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else.

Customer Relations
If you have any problems with the service at the hotel or reservation centre then please call our Customer Service team. Alternatively, email them.

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The easiest way to organise your airport hotel stop over accommodation - you book online and immediately you have everything you need to enjoy a relaxing overnight stay at one of our airport hotels.. For any questions which may arise after booking we supply you with our Customer Services department telephone number.

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