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FAQs

Have questions?
We've got the answers!

1. How soon do we ship?

We ship the product out 2-3 days after we have received your payment.  If pay pal is used we usually hear from them right away.  If you are paying by a check or money order; as soon as we receive it we will send your order.

2. What happens if a piece is damaged in shipment?

Our items are all pretty heavy metal, so this should not happen.   But in the case this happens, give us a call and send the piece back and we will replace it.

3. What do I need to do to order metal art?

You may order by Pay Pal by clicking on the cart under the product, order by telephone (use our toll free #1-800-314-9229) or e-mail us at: doublefmetalart@academicplanet.com

4. Can I order metal art in different sizes?

Yes, you may order any size that you want.  Just give us a call or e-mail us to tell us what size would work for you.  Any of our products can be used as gate decorations.  We also do gate entrances with or without letters.

5. What are your products made of?

We make our products of heavy 14 gauge metal or heavier.  If the item is large, we use 10 or 11 gauge metal.  We do NOT use the thin flimsy metal.  We want quality products and satisfied customers.

Need more help?

  • Give Michael a call at: Toll Free: 800.314.9229
  • Send us a Fax: 979.798.5482.
  • Or just drop me an e-Mail.
  • Use our Contact form.