Conditions |
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| Conditions of issue and use of the Network Railcard | ||
| ATOC Limited enters into the contract for the issue and use of the Network Railcard on behalf of the train companies ('the Train Company', 'the Train Companies') whose trading names are listed below.* | ||
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You
must sign the Railcard before use to show acceptance of all the conditions
listed below.
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The
Railcard and tickets bought with it are not transferable and must not
be given to or lent to anyone else.
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The
Railcard does not become your property and if requested must be handed
in to a representative of any Train Company.
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You
must carry the Railcard with you and when asked by rail staff, you must
show a valid ticket and valid Railcard, otherwise the full fare will be
payable as if no Railcard and/or no ticket were held. Additional accompanying
passengers for whom discounted tickets are purchased must travel with
the Railcard holder throughout the journey.
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The
Railcard will not be valid if it is damaged. The Train Companies do not
undertake to replace damaged, lost or stolen Railcards, or to issue refunds
on unused/unwanted Railcards. However, application for the replacement
of a Railcard may be made at a participating Network Railcard staffed
station ticket office. A £5 administration fee will be payable for
the replacement of a damaged or lost Railcard and the completed 'Receipt'
section of the original application form must be produced. No fee will
be charged for the replacement of a stolen Railcard upon presentation
of a crime reference number/documentation issued by the Police. In all
cases, you will be requested to show some form of identification and proof
of age.
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The
Network Railcard is issued subject to the National
Rail Conditions of Carriage and the conditions listed here.
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| Conditions of issue and use of reduced priced tickets ('discounted tickets') bought with a Network Railcard | ||
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Tickets
for your journey should be purchased before boarding the train and when
buying tickets you must show the Railcard. You must have the Railcard
with you on your journey. You must always show the valid Railcard and ticket
to rail staff at their request. If you do not show both the Railcard and
the ticket you will be required to pay the full price Standard Single fare
for your journey as if no ticket was purchased before starting the journey.
This does not apply if there was no ticket office at the station at which
you began your journey or if the ticket office was closed and there was
no ticket machine from which you could buy discounted tickets. |
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You will be asked to pay the difference between the price of your discounted ticket and the full Standard Class fare (or the Penalty Fare if travelling in the Penalty Fares area) if: a) you travel beyond
the station for which your ticket is issued;
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In all circumstances where you are unable to buy a valid discounted ticket, Condition 7 of the National Rail Conditions of Carriage explains what you should do.
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Discounted tickets entitle you to travel only in Standard Class on the services of the participating Train Companies. However: a) on Mondays to Fridays
travel is not permitted on any train departing before 10:00 hours. (n.b.
tickets issued any day before 23:59 hours and dated for that day may be
used on trains departing before 02:30 hours the following morning.);
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In the case of some lower price tickets the actual discount with the Railcard may be slightly lower than that advertised.
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If you also hold a Season Ticket or Travelcard Season Ticket, you need not purchase a discounted ticket for yourself when travelling over the route covered by the your Season Ticket if accompanied by others for whom discounted tickets are being purchased, but you will be subject to the restrictions appropriate to the tickets purchased for those travelling with you. However, if you hold a Travelcard Season ticket with less than "All Zones" availability, you may only buy discounted "Off Peak Day Travelcards (All Zones only)" for accompanying passengers if you also purchase one for yourself.
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Discounted tickets are not valid for use on journeys wholly between the following stations: Barbican, Blackfriars, City Thameslink, Elephant & Castle, Farringdon, Kentish Town, Kings Cross Thameslink, London Bridge and Moorgate or on any journey where Transport for London fares apply, except for "Off Peak Day Travelcards (All Zones only)" and transfer between London Terminal stations if your journey is routed "via London".
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The right is reserved to revise these conditions and availability of the tickets detailed in the Network Railcard leaflet. The Train Companies will endeavour to give three months' notice of any changes before they are due to come into effect.
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Tickets issued to the holder of theNetwork Railcard are issued subject to the National Rail Conditions of Carriage (and, where appropriate, to the Conditions of Carriage of Transport for London, Red Funnel Ferries and Wightlink) and the conditions listed here. |
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Copies of the National Rail Conditions of Carriage are available from any staffed station ticket office or online at www.nationalrail.co.uk. Alternatively, you can contact National Rail Enquiries for details of availability (08457 48 49 50). |
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| These Conditions are valid as from 26 September 2004. | ||
| *
Train Companies providing Network Railcard discounts
c2c List correct at 26 September 2004 † Some restrictions apply on services provided by these train companies. |
