Our commitment to you

To provethat we're committed to providing you with quality software and superior service, we offer you the following commitments:

1. Purchase guarantee

You get a 100-percent 30 day money-back guarantee. If our products don't meet or exceed your expectations within the first thirty days of using them, we don't deserve to keep your money. You have every right to ask for your money back.

2. Big purchase bonus

The software price includes free program updates and free search engine updates for one full year. You don't have to worry about search engine changes. IBP automatically updates to reflect the latest changes.

3. Quick responses and after-sales support

You get an answer to your email inquiry within 24 hours. The response is fast, friendly, and competent, and comes from a real person with a name. We treat you as we would like to be treated.

If you lose your unlock code, you get it back without having to pay for it again. We remember your purchase and your unlock code, so we can help you, because we know how easily these accidents happen. This leaves you free to concentrate on your business. If you have lost your unlock code, just fill out this form to retrieve the code.

4. Suggestions welcome

We are no faceless corporate company—we're eager to hear your suggestions on our products. All of our products have a quick "Suggest a feature" command in the Help menu. Whenever you think that you need a special feature, suggest it immediately.

We read every suggestion because this is an important part of our work flow. And don't be surprised when we build your suggestions into the next version.

5. Keeping in touch

After the sale, we still want to stay in contact with you. We've created a survey form where you can say what you think about our company and about our products, 24 hours a day, 365 days a year. If you prefer, you can even express your opinion anonymously.

6. Keeping you informed

We want to keep you informed about the latest news in the search engine world and we want to help you to get the most out of your web site.

Our free search engine facts newsletter informs you about the latest search engine ranking news. In addition, you get tips and tricks on how to improve your web site.

You could pay much money for expert advice—or you can subscribe to our free search engine facts newsletter.

7. Privacy protection

We want to be like a good friend. We do not tell anyone who you are, where you live, or your email address. We do not sell your information. And we make sure that our resellers respect your privacy as much as we do.

8. Security

Shopping with Axandra.com is 100% safe—you never have to worry about credit card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe.

• Safety in Numbers: Axandra products are sold by Atlantic Coast PLC, Devon, England. Atlantic Coast is one of the oldest and biggest online stores on the Internet. When you shop at Atlantic Coast, you'll be one of thousands of customers who have safely shopped with Atlantic Coast without credit card fraud.
  
  
• Safe Technology: Atlantic Coast's secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. The security encrypts your credit card number, so that no one can read it while the information travels over the Internet.