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Hosted surveys - EZHost web survey hosting services - Affordable online research and feedback.

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EZHost Online Survey Hosting

 

Survey Hosting Service
EZHost enables your organization to publish web surveys quickly and painlessly without the need for technical assistance. You can create and distribute any type of questionnaire or form - customer satisfaction , employee surveys, academic research, student and parent school satisfaction member surveys, public opinion, customer relationship management, market research and consulting. - and

You get the best of everything ......

  • Publish surveys to the web with a few clicks of the mouse, and with no need for technical assistance! Let Survey-Hosting.com handle the technical details so you can focus on the research. Use the automated server or have us manage the survey from start to finish.
  • The powerful features of EZSurvey including sophisticated form design, server-side scripting, advanced data validation, Javascript pop ups, respondent IDs and passwords. Collect anonymous, confidential responses with the ability to track participants, send reminders and conduct follow up surveys.
  • To access our EZHost demo account send an email to hosting@survey-hosting.com. We will reply shortly with your Account Name and Password.


Please contact us for a no-obligation demonstration of this powerful, flexible and easy-to-use solution.

Phone us at 604 576-6460 or contact us by e-mail at hosting@survey-hosting.com


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Frequently Asked Questions about EZHost automated web survey hosting.

Introducing EZHost online surveys!

What is EZHost Web Survey Hosting?
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EZHost Web Survey Hosting is an automated web service for publishing web surveys and collecting data online. EZHost is a companion to Raosoft's EZSurvey and EZSurvey Pro web survey software. EZSurvey offers many advanced features not offered by entry-level web survey providers, and is competitively priced. EZHost allows people with any level of computer skill to use the powerful features in EZSurvey, and doesn't require any experience setting up a web server.

Basic steps for using Survey-Hosting.com:

  • Design a survey using EZSurvey's simple form builder. Create a short single-page survey or long, multi-page forms with skips, logic, and data validation.
  • Run the "Survey-Hosting.com" Plugin in EZSurvey. The Plugin sets all of the web server details for you, so you won't need to type in line after line of settings.
  • "Drag-and-Drop" your survey project on to Survey-Hosting.com. No need for any additional FTP software! Everything can be done using your Web Browser. (Optimized for Microsoft Internet Explorer 5+, but compatible with Netscape, Mozilla, and most other version 4+ web browsers)
  • Activate your survey, and it is ready for use. Now you can preview the working form, view and download data, upload images, view real-time online reports, and send links to your participants.

To learn more about EZSurvey, download an evaluation copy, and request an EZHost demo account on Survey-Hosting.com, please visit www.survey-software.com.

 

What kind of computer knowledge is required to use EZHost?
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Most of the people that need to run a web survey aren't computer programmers or database administrators. All of the steps required to use Survey-Hosting.com are easy to follow. None of the technical details of using a web server are left for survey writers to deal with. Surveys are designed in EZSurvey's basic form designer, and setting up the survey on the web can be done using your web browser.

EZHost was designed with the user in mind. The goal was to develop a service that anyone with basic computer knowledge can use. While web servers can be complex to set up, EZHost is pre-configured and ready to use. In addition, EZHost includes smart checks to prevent mistakes. Because EZHost is ready to use, you don't have to rely on any IT staff to approve your projects or guide you through complex instructions.

 

What's involved:

What do I need to buy in order to make web surveys?
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EZSurvey for the Internet and an EZHost account are all that you need. With this basic package you can author web surveys, collect data, view real-time graphs and create summary Adobe Acrobat reports.

To add more advanced features to your web forms, choose EZSurvey for the Internet Professional. With this tool you can do more advanced scripting, validation and conditional logic as well as connect directly to an ODBC database like Microsoft Access. Reporting can be further customized with EZReport.

 

Is there a minimum contract length?
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EZHost accounts on Survey-Hosting.com are available on a monthly basis. For a single survey, you may only need a month for creating and hosting your form. If you need more time, additional months can be purchased. Some special packages may be available that offer a discount for longer terms.

 

What kind of software do I need to install on my desktop computer?
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All you need to get started is a copy of EZSurvey for the Internet. The program is available via download or shipped on a CD. Installation is simple and usually takes less than 5 minutes.

 

Are there hidden costs?
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No. Once you own a copy of EZSurvey you can buy EZHost space on a monthly basis. Costs are stated up front, and vary based only on the number of concurrent surveys you want to run. Some other online survey providers start with a low monthly rate and increase you bill based on the number of responses you collect. With an EZHost account, you can plan your costs and stay within your budget.

Customized account services are available on request. Custom services add features and are priced with flat fees and constant rates, just like standard accounts.

 

What kind of computer do I need to have for making surveys?
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Anyone with a personal computer running Windows 95, 98, ME, NT4, 2000, or XP can run EZSurvey and access Survey-Hosting.com. Minimum processor speed is 100%Mhz, and at least 32 MB of RAM. (500+ Mhz and 128+ MB preferred).

 

Do I need any other software or services to use Survey-Hosting.com?
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You will need a web browser and a connection to the Internet to load surveys onto Survey-Hosting.com. Survey-Hosting.com works with Microsoft Internet Explorer 4+ and Netscape Navigator 4+, and Mozilla(v.4+). Dialup Internet access is sufficient for uploading your survey projects to the web. Cable modems, DSL, ISDN and faster network connections will make the process much quicker.

In the past 2 years, Internet Explorer has become the standard web browser used by more than 90% of web surfers. As a result, Survey-Hosting.com has been optimized for use with Internet Explorer 5+. If you are using an older browser, you can upgrade to the latest version of Internet Explorer for free at microsoft.com.

 

Is technical support available?
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Yes. Survey-Hosting.com is designed to be as simple as possible, so you probably won't need it. Free, courteous support via email is provided to customers and available on a daily basis. Survey-Hosting.com is committed to providing a high level of service and value to customers.

 

Differences:

What is the difference between Survey-Hosting.com and renting space from a web site hosting company?
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Survey-Hosting.com is already set up for you to use, and is optimized to run the fastest EZSurvey scripts available. Some web servers will be more difficult to set up than others. Most low priced web hosting services don't allow you to run survey programs on their server. Either they don't want to provide the technical support you'll need or don't trust that security and permissions will be set properly.

Few web hosting providers will assist you in installing scripts and cgi's even if they are allowed. Additionally, you're responsible for setting permissions, site passwords and making sure that the surveys are working properly. Usually, you'll need to set up FTP software to load your surveys and download your data. The same is true if you're using your company's web server and need the IT staff to do the setup. These steps can take time away from the job at hand.

 

If I already have a web site, what is the advantage of using Survey-Hosting.com?
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Time saved and difficulty avoided. Uploading a web page and installing a survey tool on the server involve different steps and have different degrees of difficulty. If your current web site is older, or wasn't meant to handle new software, you may need to move it to another server before installing surveys. Fortunately, the surveys you load to survey-hosting.com can be integrated seamlessly into your established web pages. The next topic lists several ways this can be accomplished.

 

Can the web surveys be part of my existing web site?
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You can link your surveys directly from your web site and return people to the page they left off on when the survey is complete. You can design popup surveys that are hosted on Survey-Hosting.com and are shown to your website visitors. Popups can have multiple pages, skips and validation just like any web survey. Additionally, your surveys can be shown as part of your existing web site so they look like part of page. Visitors will stay on your site and most won't know that the survey is hosted elsewhere.

 

Account Options:

How many responses can I collect, and is there a cost per respondent?
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Responses are basically unlimited and your account can be used to run surveys for months at a time. There is no charge for additional responses.

Survey-Hosting.com was built for surveys collecting less than 10,000 responses. There is no quota imposed on EZHost users that want to collect large numbers of responses. If you're allowing people to save and resume, or preloading data, your surveys will load faster when the total number of responses is kept within the recommended range. Standard EZHost accounts are given 20MB of storage space. This is more than enough space for several survey projects, graphics and HTML pages. A typical survey with 50 single-choice or weighted scale questions can collect over 30,000 responses before filling the storage space.

EZHost is flexible and will not close your survey when the space is used up. Instead, you will be notified via email with instructions on how to reduce the account size. Then, you can either close your survey or collect more responses in an fresh database.

 

How many questions can my web survey have, and is there a cost for additional questions?
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EZHost accounts do not limit how many questions you can have in a single survey. Depending on the type of survey, the number of questions that you CAN ask is more than the respondent will be able to answer! As with responses, there is no extra charge for more questions.

EZSurvey's form editor will handle question counts into the hundreds. Survey-Hosting.com was built with the expectation that most survey have less than 250 questions. If you are considering having more than 250 questions in a single form, consider splitting the questionnaire into multiple survey forms. Long surveys are a "technical" possibility, but aren't very user friendly. Shorter surveys have a much higher completion rate and won't frustrate the respondent.

 

Is there a limit to how much survey respondents can write in "free form comments" or write-in questions?
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There is no set limit as there is with most data collection tools. Popular database and reporting programs sometimes set the limit to 256 characters, so make sure you can analyses long responses before you collect them.

 

Are the surveys branded?
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EZHost service at Survey-Hosting.com does not apply any branding to your surveys, and respondents aren't automaticlly redirected to our homepage at the end of the survey.

 

Can I personalize my online survey with my company name, logos and colors?
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Yes, the flexibility of both Survey-Hosting.com and EZSurvey allow you to emphasize your corporate or organizational image.

 

Can I use backgrounds, pictures, graphics, and make custom survey introduction pages?
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Yes, through the image management screen you can load graphics and extra HTML pages for use in the surveys. Add a page before as an introduction and after for a "thank you" message to participants.

 

Specific types of surveys:

CATI - can survey-hosting.com be used for Computer Aided Telephone Interviewing?
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Yes. Hosted web surveys make excellent data entry forms for telephone surveys and paper mail-based surveys. The advanced skips, branching and logic available in EZSurvey make for efficient navigation. Send out links to the web form, and use the same survey to gather the phone and paper responses together. Survey-Hosting.com can offer a simple CATI operator interface that lets the interviewer click on a name and/or phone number from a list, and pre-fill this data to the survey.

 

Employee Questionnaires - Is there a way to do 360 personnel surveys?
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Yes. EZSurvey can be purchased with a 360 degree support package. Pricing is quite affordable compared to most 360 survey tools. Regular employee satisfaction surveys can be fielded with just EZSurvey and a Survey-Hosting.com account.

 

Market Research - Is Survey-Hosting.com appropriate for MR surveys?
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Yes. EZSurvey includes question and response randomization, respondent tracking, and can act as a gateway to an incentive service. Redirect unqualified respondents, and reward the right ones.

 

School Surveys - Why is Survey-Hosting.com a good solution for student and parent surveys?
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Survey-Hosting.com offers several software and service packages put together specifically for schools. Packages include ready-to-use web forms,

 

EZSurvey:

If I sign up with Survey-Hosting.com can I still use EZSurvey for LAN surveys on my company's intranet?
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EZSurvey is a flexible, multi-featured program capable of web, email, paper and LAN based surveys. Data from all types of surveys can be combined for analysis. Visit www.survey-software.com to learn more about EZSurvey

 

When I'm done using Survey-Hosting.com can I still use EZSurvey for other surveys?
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Yes. EZSurvey can be used independently of Survey-Hosting.com. Any time you want to launch another web survey using our convenient system, we can re-activate your account.

 

Advanced EZSurvey options:

Can respondents stop taking an online survey and complete it later?
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Yes. Whether web form is too long to complete in one sitting, or requires the user to answer questions before and after, participants can continue where they left off.

 

Are page skipping, conditional logic and data validation available?
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Yes. EZSurvey has built in skipping by response or numeric value, ex: "age greater than 25". Built in validation requires the user to answer a question before continuing with the survey. EZSurvey Pro has even more validation and skipping options available. Pipe responses from previous questions onto the following pages. Custom scripting included in EZSurvey Pro lets you set skips based on multiple conditions, summed responses, and even the date or time. Display conditional text, show sums and calculations on the page.

 

How can I track respondents and tell who has visited the survey?
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EZSurvey's bulk email wizard lets you add unique or random identifiers to each survey invitation. Send follow up surveys to people that have answered the survey and send reminders to those who have not. Please be respectful of peoples privacy when tracking their responses. Avoid linking personal identification with the survey responses unless the users are properly informed.

 

Is there a way to force people to answer a question?
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Yes. Choose pop-up alerts or large, bold text messages to tell respondents that they need to make a selection before they continue.

 

Security and permissions:

Can more than one person use a single account?
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Yes, multiple people can share a single account. When each user needs separate permissions, multiple accounts are recommended. Ask about special pricing when you purchase multiple accounts.

 

Do I have to set any permissions myself?
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All web permissions are set for you. You choose your own Account Name and Password and all protections are in place to hide your data and keep unauthorized users from using your account. For your own protection, do not share your password with others. EZSurvey lets you assign unique ID's and passwords to restrict access to your survey. This prevents uninvited Internet users from viewing your form and submitting a response.

 

Who can see my survey data?
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Only people that share your account password can download your data from the survey. You are free to download data at any time and distribute it to appropriate parties.

 

Can I share my data and web reports?
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Yes. Use EZSurvey to create HTML online reports with bar graphs, sums, averages and calculations. Reports can be password protected, hidden, or distributed to anyone through a link.

 

Reporting and Analysis:

What kind of print-ready reports are available?
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EZSurvey has built in summary reports and statistics. Save reports in convenient Adobe Acrobat .pdf files for easy distribution. For more detailed reporting, consider EZReport.

 

Can other Analysis and reporting programs be used?
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Yes. Data from your online survey is available for import into all popular reporting programs. Open your data in Microsoft Excel, export to Microsoft Access, or do high level statistical analysis in SPSS and SAS. EZSurvey can link directly to any ODBC database, so all data can be stored in a central "SQL" compliant data management system.