If you want to make any comments on this site or report any problems
with the site, please e-mail the Animal Health webmaster at: ahweb@defra.gsi.gov.uk
| Name of Carrier |
Correspondence Address |
Telephone/Fax Number |
Website Address & E-mail
Address |
| Brittany Ferries |
|
Bookings:
+44 (0)8705 360360 |
www.brittany-ferries.co.uk
|
| Condor Ferries |
|
Tel: +44 (0) 1305 761 551
|
www.condorferries.co.uk
|
| Hoverspeed |
Hoverspeed Ltd International Hoverport Dover
Kent
CT17 9TG |
Bookings:
+44 (0) 870 240 8070
Fax:
+44 (0) 1304 865203 |
www.hoverspeed.com
E-mail address:
Reservations@hoverspeed.co.uk
|
| Jeppesen Heaton Limited |
Ian H Jeppesen Director Jeppesen Heaton Ltd
17 Church Street
Epsom
Surrey KT17 4PF |
UK: +44 (0)1372 745678
Falkland Islands:
+500 27629 - Margaret Williams
Fax:
UK:
+44 (0) 1372 724111
Falkland Islands:
+500 27603 |
E-mail address:
Ian@jeppesen.freeserve.co.uk
|
| Norfolkline Shipping |
Norfolkline Shipping
Eastern Docks
Dover
Kent CT16 1JA |
Bookings:
+44 (0) 870 870 1020
Fax:
+44 (0) 1304 218415 |
E-mail address: doverpax@norfolkline.com |
| P&O Ferries |
P&O Ferries
Channel House Channel View Road
Dover
Kent CT17 9TJ |
Bookings:
+44 (0) 870 600 0600 |
www.posl.com
E-mail address:
Customer.services@posl.com
|
| P&O Portsmouth |
P&O European Ferries (Portsmouth) Ltd Peninsular
House
Wharf Road
Portsmouth PO2 8TA |
Reservations:
+ 44 (0) 870 24 24 999 |
www.poportsmouth.com
|
| SeaFrance |
SeaFrance
Whitfield Court Honeywood Cl
Whitfield
Kent CT16 3PX |
Bookings:
+44 (0) 8705 711 711
Fax:
+44 (0) 1304 828486 |
www.seafrance.com
E-mail address:
Enquiries@seafrance.com
|
| Speedferries |
|
Bookings:
+44 (0) 870 2200570
Fax:
+44 (0) 1304 208000
|
www.speedferries.com
E-mail address:
mail@speedferries.com |
| Stena Line |
Stena Line UK Ltd
Charter House
Park Street
Ashford
Kent TN24 8EX |
Tel: +44 (0) 1255 243333
Fax: +44 (01255 252249 |
E-mail address: info.uk@stenaline.com
|
| Superfast Ferries |
Superfast Ferries
The Terminal Building
Port of Rosyth
Fife
KY11 2XP |
Tel: +44 (0) 870 234 0870 |
www.superfast.com
E-mail address: info.scotland@superfast.com |
| Name of Carrier
|
Correspondence
Address |
Telephone/Fax
Number |
Website Address
& E-mail Address |
| Air Canada |
Ms Barb Johnston
Manager, Cargo Processes and Procedures
5100 de Maisonneuve Ouest
Montreal (Quebec)
Canada H4A 3K2 |
Reservations:
Tel: + 1 800 387 4865 |
www.aircanada.ca
For PETS information: www.inspection.gc.ca
E-mail address:
barb.johnston@aircanada.ca
|
| Air Malta |
Air Malta Plc
Head Office
Luqa LQA 01
Malta G C |
Cargo Reservations (Malta):
+ 356 2299 4129/4215 Sales Manager/Reservations:
+ 356 22994352
Heathrow Cargo Centre:
+ 44 (0) 1784 266023 [9-5] - Chris O’Donovan
+ 44 (0) 1784 266023 [Out of hours]
Fax:
+ 356 2299 4146 |
E-mail addresses:
General Information: Info@airmalta.com.mt
Sales: Kmsales@airmalta.com.mt
Specific queries: Henry.farrugia@airmalta.com.mt |
| Air New Zealand |
Air New Zealand Travel centre, Upper Ground Floor,
New Zealand House, 80 Haymarket, London, SW1Y 4TQ |
Passenger Reservations:
+44 (0) 800 028 4149 |
http://www.airnewzealand.co.uk |
Air Transat |
|
Passenger Reservations (C/o Exp-air Cargo)
+11 514 874 1851 |
cargo@ex-air.com |
| All Nippon Airways
|
Mr Barry Davies
Unit 3
Heathrow Estate
Silver Jubilee Way
Cranford
Middlesex
TW4 6N4 |
UK Reservations:
+ 44 (0) 20 7224 8866
Cargo UK:
+ 44 (0) 20 8283 2104
Japan Reservations:
+ 81 120 029 333
Fax:
+ 44 (0) 20 8759 6897 |
www.ana.co.jp
E-mail Address: b.davis@ana.co.jp
|
| American Airlines Cargo |
Paul Griffin
American Airlines Cargo Units
2/5 Haslemere Estate,
Silver Jubilee Way
Hounslow
Middlesex
TW4 6NF |
Reservations:
+001 800 227 4622 |
www.aacargo.com
E-mail Address: paul.griffin@aa.com |
Astraeus Cargo |
C/o Ladyhaye Kennels, Hare Lane, Blindley Heath,
Ligfield, Surrey RH7 6JB |
Tel: 01342 832161Fax: 01342 834778 |
E-mail addresses: Nigel@ladyhaye.co.uk |
| Austrian Airlines |
The Austrian Airlines Group
BLDG 582
Sandringham Road
Heathrow Airport
Hounslow
MIDDX TW6 3EF
|
Booking:+ 431 7007 62542/62589
Fax:+431 7007 62872 |
E-Mail Address:
info.uk@aua.com |
| bmi british midland |
bmi british midland
Donington Hall
Castle Donington
Derby
East Midlands DE74 2SB |
Reservations:
+ 44 (0) 870 240 0203 |
www.flybmi.com
cargo.reservations@flybmi.com
|
Britannia Airways |
Britannia Cargo
Stratus House
Cargo Service Centre
Bedfont Road
Staines
Middlesex TW19 7NL
|
Tel: +44 (0) 1784 425300 (enquiries and
reservations)
Fax: +44 (0) 1784 425397
US Sales and Reservations (001) 404 366 0222 |
|
| British Airways |
|
UK Reservations:
+ 44 (0) 870 850 9850 |
www.britishairways.com
www.baworldcargo.com |
| Clay Lacy Aviation |
|
Bookings: 001 818 947 5440; fax: 001 818 989 2953
|
www.claylacy.com |
| Continental Airlines |
Continental Airlines, 1600 Smith Street,
HQSCX, Houston, Texas 7700
USA |
Bookings 001 800 575 3335 or 001 281 553
5052
|
www.continental.com/travel/policies/animals/
E-mail address: petsafe@coair.com |
| Cyprus Airways |
Cyprus Airways Ltd
5 The Exchange
Brent Cross Gardens
London NW4 3RJ |
General Enquiries:
+ 44 (0) 20 8759 1102
Fax:
+ 44 (0) 20 8897 3543 |
|
| Excel Airways Cargo |
Mr Peter Gilman
MG House,
116 Lumley Road,
Horley,
Surrey,
RH6 7JJ |
General Enquiries:
+ 44 (0)1293 433767 |
E-mail address: petstravel@gbairwayscargo.com |
| Finnair |
Finnair Cargo
Building 582
Sandringham Road
Cargo Terminal
Heathrow Airport
TW6 3SN |
General Enquiries:
+ 44 (0) 20 8897 2871
Cargo Bookings:
00 3589 818 501
Fax:
+ 44 (0) 20 8759 9856 |
www.finnair.com
www.finnair.co.uk/newsite/services/general.htm
E-mail address: Philip.hill@finnair.com
|
| GB Airways |
GB Airways Cargo
AMG House
116 Lumley Road
Horley
Surrey RH6 7JJ |
General Enquiries:
+ 44 (0)1293 433767
Cargo (Gibraltar):
00 350 41632
Malta – Tubeline Ltd:
00 356 803438/9
Faro – Portugal:
00 351 289 818 344/384/280 - Antonio Fonseca
Malaga:
Tel: +34 952 412 353
Fax: +34 952 411 175
- Jeannette or Marcos
Fax:
+44 (0) 1293 434770 00 356 686 133 |
www.gbairwayscargo.com
E-mail address:
petstravel@gbairwayscargo.com
Malaga E-mail address: info@vi-pet.com |
| Gold Air International |
Gold Air House,
Biggin Hill Airport,
Westerham,
Kent,
TN16 3BN |
|
|
| Gulf Air Cargo |
Gulf Air Cargo
Building 577
Sandringham Road
London Heathrow Airport
Middlesex TW6 3GF |
Tel: +44 (0)20 8759 1209
Fax: +44 (0)20 8564 7509
Contact: Jim Stewart |
|
| Japan Airlines |
Japan Airlines (Cargo)
Shoreham Road East
Heathrow Airport
Hounslow
Middlesex TW6 3SB |
General Enquiries:
+ 44 (0) 20 8745 4630 or
+ 44 (0) 20 8759 2631
Tokyo + 81 476 323340
Osaka + 81 724 553210
Nagoya + 81 568 292500
Fax:
+ 44 (0) 20 8759 3157
+ 81 476 323279
+ 81 724 553219
+ 81 568 292504 |
www.japanairlines.com
E-mail address: Ian.mourton@jal.co.jp
|
| JET Aviation |
Flight Co-Ordinations Dept. |
Fax: +41 1816 5039
or +41 1816 4866 |
E-mail address:
charter_europe@jetaviation.com
www.jetaviation.com
|
| KLM |
Correspondence Address:
Appointed agent for PETS shipments of KLM Cargo
Exel Freight Management (Netherlands) BV
Live Animals Logistics
Hoeksteen 157
2132 MX Hoofddorp
The Netherlands
|
Tel: (31) 20 655 1235/1254
Fax: (31) 20 655 1259
|
E-mail address: animals@nl.exel.com
www.klmcargo.com
go to Product & Services, Fit - Animal Care, Fit Pets |
| Lufthansa |
|
Reservations:
+44 (0) 8457 737747 (for Guide and Hearing Dogs Only)
Cargo Services:
+ 44 (0) 1753 687722
Fax:
+ 44 (0) 1753 683407 |
www.lufthansa.com
(for Guide and Hearing Dogs Only)
www.lhcargo.com |
| London Executive Aviation |
|
Reservations:
+44 (0) 1708 688420
|
E-mail address: operations@flylea.com
www.flylea.com |
| Maersk Air Cargo |
Amanda Buchanan-Munro
Maersk Air Cargo
c/o Easipet
Ladyhaye International Pet Travel Agents
Hare Lane
Blindley Heath
Lingfield
Surrey
RH7 6JB |
Tel: +44 (0) 1342 832161 |
E-mail address: info@easipet.com
www.easipet.com |
| Monarch Airlines |
Customer Service Dept
Monarch Airlines
London Luton Airport
Luton
Beds
LU2 9NU |
08700 40 50 40 |
www.flymonarch.com |
My Travel Cargo |
C/o Ladyhaye Kennels, Hare Lane,
Blindley Heath,
Ligfield,
Surrey
RH7 6JB |
Tel: 01342 832161
Fax: 01342 834778 |
E-mail addresses: Nigel@ladyhaye.co.uk |
Net Jets International |
TBC |
TBC |
TBC |
| NetJets-Transportes Aereos SA |
C/O Customer Services
Avenida das Descobertas
Galerias Alto da Barra,
Piso 42780-053 Oeiras
Potugal |
Tel: +35 121 446 8484
Fax: +35 121 446 0715 |
www.netjets.com
E-mail address: lis-fightsrv@netjets.com
|
| Northwest Airlines |
Northwest Airlines
Oakfield Court
Consort Way
Horley
Surrey
RH6 7AF |
Bookings: +44 (0) 1293 568562 |
www.nwa.com |
| Olympic Airlines |
Building 582,
Sandringham Road,
Heathrow Airport,
Middx,
TW6 3SG |
|
Website: http://www.olmpicairlines.com |
| Qantas |
|
Reservations Sydney: +61 1300 368 747
Reservations New Zealand:
+64 92 75 10 19
Urgent Questions:
+ 44 (0) 20 8754 1001 – Denise Carter
Fax:
+61 29 69 11 251
+64 92 75 80 90 |
www.qantasfreight.com
E-mail Address: livestock@qantas.com.au
|
| Scandinavian Airlines System (SAS) Cargo |
Mr G J Lavers
Cargo Handling Manager
Scandinavian Airlines System
World Business Centre
Newall Road
London Heathrow Airport
Houndslow
Middlesex TW6 2RE |
Copenhagen:
Tel: +45 3232 4488
Fax: +45 32 323070
Oslo:
Tel: +47 64 816482
Fax: +47 64 818356
Gothenburg:
Tel: +46 31 794 2105
Fax: +46 31 794 2120
Stockholm:
Tel: +46 8 797 3365
Fax: +46 8 797 4232 |
www.sascargo.com
E-mail address: Geoff.Lavers@sas.dk
|
| Singapore Airlines Cargo |
Singapore Airlines Cargo Ltd
C/- Cargo Service Centre (UK) Ltd
Stratus House
Bedfont Road
Stanwell
Staines
Middlesex TW19 7NL |
Tel: +65 65425588
(Reservations)
Tel: +44 (0) 1784 266123
(Enquiries) |
www.siacargo.com
E-mail: roy_picken@singaporeair.com.sg |
| Sirio S.p.A |
Viale Aviazione, 65. 20138 Milan, Italy |
Tel: ++ 39 335 594 7840 |
|
SwissWorld Cargo
|
Cumulus House, Bedfont Road, Stanwell,
Middlesex
TW19 7NL |
Tel: 01784 249104
Fax: 01784 262680 |
|
| TAG Aviation (UK) Ltd |
TAG aviation (UK) Ltd Farnborough Airport
Hampshire GU14 6XA |
Tel: +44 (0)1252 377977
Cargo - Executive Aircraft services: +44 (0)20 8562 7862 |
E-mail addresses:
ngibson@tagaviation.com
dmackemsley@tagaviation.com
|
| Virgin Atlantic Airways
|
Cargo Operations
Virgin Atlantic Cargo
Number One
Cargo Point
Bedfont Road
Stanwell
TW19 7NZ |
Bookings:
020 8897 5265 |
|
| Zoom Airlines |
Stratus House,
Cargo Service Centre
Bedfont Rd
Staines
Middx
TW19 7NL |
Tel: 01784 425300
Fax 01784 425397 |
www.ana-aviation.com
E-mail addresses: sales@ana-aviation.com
|
To make it easier and quicker to find a vet in France, we have replaced
our map and list of 'departements' in France with a link to the French
Yellow Pages.
A list of vets will appear. You can usually view a location map and sometimes
a photo of the premises by clicking on the appropriate buttons.
If you want to do a new search, scroll to the foot of the page and amend
the search details, then click on "Search".
The following table lists a selection of microchip manufacturers in the
UK who should be able to supply pet owners with scanners. You should note
that certain scanners and microchips are not compatible with each other.
Before buying a scanner therefore, it is essential to check with the manufacturer
that it will be capable of reading the microchip that you want to have
read.
Please note that this does not purport to be a complete list of microchip
or scanner manufacturers in the UK and does not prevent you from using
the products of a manufacturer not mentioned. Nor is any approval or endorsement
of any product implied.
UK manufacturers of microchips and/or scanners who do not appear on the
list and who wish to be included should send appropriate details by e-mail
to pets.helpline@defra.gsi.gov.uk.
