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While basic shopping carts only allow you to add a buy button to a product list, MonsterCommerce Ecommerce Software provides all of the tools necessary for professional online sales.
To sell profitably online you need to maintain control over every aspect of your e-business: invoice management, customer relations, newsletter management, promotional management, sales reports and product management. Click here for full list of features.
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No. You do not need a merchant account to use the MC ecommerce software system. MC is fully interfaced with PayPal, e-checks, and over a dozen other payment options.
If you wish to accept credit cards you need a merchant account. It is a good idea to accept credit cards since 85% of all online purchases are made with CC's! MC is compatible with all of the major and reputable merchant account providers. MC can provide you with your own merchant account. Click here for more info.
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MonsterCommerce offers extremely reliable e-commerce hosting services. If hosted with MC, you store will be hosted on one of our dedicated E-Commerce Hosting servers.
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There are 9 easy steps to selling online. Click here to view th set-up process. If you have questions not covered in this faq, contact our knowledgeable sales staff at (877) 663-5169.
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There are no fixed term contracts! All we ask is for a $99 e-commerce hosting setup fee and your first and last months payment to get started!
MC offers a 30-day unconditional money back guarantee for the first and last month's payment.
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You have the choice of using the MonsterCommerce SSL certificate (we provide 128 bit Secure Socket Layer protection free of charge). You may also purchase your own SSL security certificate for $150 per year.
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MonsterCommerce setup depends on the number of products you feature in your store and the complexity of your product line. Some MC clients have only a handful of products while others feature over 70,000. It will take approximately one hour to add a few products to the system and to familiarize yourself with the shopping cart program. General product entry will take approximately one minute per product.
If you have many products to upload try MonsterDataPort (product upload software). You can take advantage of a FREE month of DataPort use now, by signing-up today!
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MonsterCommerce storefronts provide the flexibility to make changes to every aspect of your store including colors, fonts, prices, products, categories, shipping methods, logos, discounts, graphics, payment types, product descriptions and much, much more. All modifications can be made from your back office control panel from any computer connected to the Internet!
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You bet! Click here for details.
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You must have plans to market your site if you plan on generating online sales!
Search engine submittal, pay-per-click search engines, newsgroups and newsletters are all a part of the mix with successful e-business. "If I build it, they will come" is a common Internet fallacy! Click here to learn more about MC web site promotion.
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No. There are NO fixed term contracts. If you are ever unsatisfied with our ecommerce software or service you can discontinue anytime. Be weary of firms that require you to sign a fixed term contract and always read the fine print!
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Yes! In your admin area you can modify everything from layout and site colors, to fonts, and button sets MonsterCommerce enables you to add, edit and delete products at will.
MC is compatible with Dreamweaver, FrontPage, Adobe Go Live and Flash. Click here to view sites built using MonsterCommerce.
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No. HTML knowledge is not required to use the MC system. You do not need to understand HTML or other programming languages to build or maintain your store. If you understand these languages and programs, HTML and Flash can be used effectively within the storebuilder to enhance the "look and feel".
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After signup, you will receive an e-mail detailing how to begin building your online store. You will also be provided an MC manual that will explain each feature in detail. The email also provides our toll free support line and email addresses to support.
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The difference between MonsterCommerce and most other providers is clear: MC is an e-commerce company specializing in e-commerce software development and E-Commerce Hosting.
Most "shopping cart companies" are hosting companies that "resell" e-commerce software. The MC advantage:
Toll Free 24/7 tech support services
Free software upgrades for as long as you use the store
Direct phone numbers to the managing partners
Advanced and ever-improving technology
FREE SSL security
Sidebar shopping cart
Real-time USPS, UPS, FedEx & DHL
Money back guarantee
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MonsterCommerce can be seamlessly integrated into an existing web site. Adding e-commerce to an existing site has never been easier. Simply add a "Shop Now" link! You may also link products from your current site to the proper location within the store.
MC is web based, you may control your site from any computer connected to the Internet. Check out: Spanish.com to view a current client who has done an excellent job integrating the software into an existing site.
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Yes. MonsterCommerce is incredibly effective when used as a stand-alone site. MC contains a custom page creator that allows users to add custom information pages to your MC store. Check out: RefinedLiving.com to view a current client who has done an excellent job using MonsterCommerce for their complete web presence.
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You will make more sales using the MC system. The unique MC navigation layout reduces the number of clicks required by your customers to reach their desired product destinations. This is important because studies have shown if users can't find what they are looking for (in 12-15 seconds or 3 or less clicks)...they click to the next site in the search engine.
Also, the MC system comes equipped with a 100% viewable, "real-time" sidebar-shopping cart. While most e-commerce softwares take customers to a separate page to view contents added to the cart, the MC system enables customers to add, edit and delete products (from the shopping cart) from every page within the store.
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No. The MonsterCommerce storebuilder is self-contained and is controlled by you from a web-based control panel. You have the ability to control your e-business from any computer connected to the Internet. There is nothing to install on your computer. No plug-ins or downloads are necessary. MC is compatible with Macromedia Dreamweaver & Flash, Microsoft FrontPage, and Adobe GoLive & Photoshop.
These applications are not required to use MonsterCommerce.
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There is no limit to the number of products you can sell. Some clients sell one product while others sell more than 70,000. MonsterCommerce offers a free initial product upload. Click here to get the Excel based Product Import Form.
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MC offers 2 affordable plans to accommodate your business. Our MonsterCommerce MANAGER monthly plan starts at $99.95 per month and our Annual plan rate is $84.00 (save 23%) per month. Included with each plan is our award winning online store building software, 24/7 Toll-Free technical support, SSL security, reliable e-commerce Hosting, and all future upgrades to the software.
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Yes, your store belongs to you and will feature your products exclusively. Your store WILL be on your own domain www.yourdomain.com.
Your store will NOT be an extension or sub-domain of the MonsterCommerce.com domain.
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For every order, the MC system sends a "new order" notification e-mail. From there, you may log into your site and print order invoices. Orders and customer information is data based in your admin panel so you can search for past orders by last name, order number, e-mail address, and many other criteria.
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YES, MonsterCommerce has full dropship integration. Products are associated with a particular dropshipper. Each order will be sent to the proper dropshipper for fulfillment.
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Yes, MC maintains a professional design staff to fulfill all web site design and logo creation needs: click here for more info.
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Yes, MC has a built in feature that allows customers to log into your site to view the status of an order.
With the customer tracking feature your customers can track packages via USPS, UPS, FedEx, and DHL directly from your site. Your customers may also log into your site from the order confirmation e-mail sent by the MC system.
This feature significantly reduces call volume and enhances customer support. These features can be turned off if you do not wish to use them.
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