R-TT - Technical Support Request

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Technical Support Request

Our Technical Support Team is available 24 hours a day, seven days a week, and has an average response time less than 4 hours.
Please fill out the following form and submit it. You will get a response as soon as possible.
If you lost your registration information or need to re-download a purchased product please use Registered User's Console

Solutions

	Data Recovery
	File Undelete
	Drive Image
	Data Security
	File Encryption
	E-Mail Recovery
	PC Privacy
	Disk Cleaning
	Linux Recovery

Products

	R-Studio
	R-Undelete
	R-Drive Image
	R-Firewall
	R-Guard
	R-Mail
	R-Word
	R-Excel
	R-Wipe&Clean
	R-Linux

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R-TT Directory

Name:
Company:
E-mail:
Order ID# (if applicable):
Phone number:
Operating System:
File System:
Model of HDD:
Version of driver for HDD:
Product:
If you use a Network Edition version of software, please provide us with additional information:
Client's OS (Client - a removal computer where files are to be recovered over network):
Model of HDD on Client:
Version of driver for HDD on Client:
Models of Network Adapters on the both computers:
Versions of drivers of Network Adapters:
Describe a case of data loss (deleted accidentally, physical drive failure, virus attack, activity of some disk software and etc.):
Did you run any disk utilities (such a chkdisk or disk defragmenter) before and/or after data loss? (If "yes" please detail):
Describe your problem

Sometimes we need time to process and analyze your information and therefore we can't provide you with a quick technical support over the phone. We appreciate your patience. Frequently Asked Questions are answered on the FAQ Page

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