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Configuration  

Can I reset the counter/my logs?

You can configure your graphical counter to display whatever number you like. You are also able to delete a project from your account and add a new project. You can now reset your log by loging in and going to My Projects > Configure > Reset Stats. You cannot get the stats back once you reset so be sure you want to do it.

My counter increases by one when I reload the page, how can I make it to only track unique visitors?

1. Login to your account

2. Go to 'My Projects'

3. Click 'installation & configuration' (the icon)

4. Click the 'configure counter' link

5. In the display option - select "show unique visitors" from the drop down list.

6. Hit the submit button

This will work however if you have cookies disabled in your browser the counter will be unable to determine if you are a unique visitor or not and the counter will increase each time regardless of this setting.

How do I change my counter starting count?

Login to your account > installation & configuration > configure counter

and change the page load and unique visitor count to whatever you like. (this is referred to as your 'lifetime count' elsewhere in your stats as well).

I don't want to have to login to view my stats. Can I make my stats public?

1. Go to 'My Projects'

2. Click 'project access' (the lock icon)

3. Tick the box for public stats and the link to be used is given.

How do I delete a user?

1. Simply login to your account

2. Click the "Users" link from the top navigation bar.

3. Click the 'trash can' icon next to the user you would like to delete.

4. Confirm.

Your user has now been deleted.

I have my counter configured for unique visitors, but it still reloads every time I reload the page? How do I fix this?

Your browser must be blocking the cookie. The uniqueness is based on a cookie. If you browser doesn't allow the cookie to be created it will increase each time, because it can't tell you visited the website before.

How do I block my IP address so it does not get recored?

1. Go to 'My Projects'
2. Click the 'installation and configuration' icon
3. Click the "edit settings" link
4. Add your ip address to the blocked list
5. Hit Submit

How do I make my counter invisible?

1. Login to your account
2. Click the installation and configuration icon beside your project.
3. Click the configure counter link
4. Choose the invisble option
5. Hit submit

How do I block my visits from being tracked using a cookie?

1. Login to your account
2. Click the "installation and configuration" icon next to your project
3. Click the "create blocking cookie" link
4. Click the button to create a blocking cookie.

Note: When you log out of your account this blocking cookie is also destroyed, so don't log out of your account if you want to keep on blocking your visits.

Note: Sometimes this doesn't work depending on your browser, one tip that does seem to work for some members who are having trouble is to click the button a couple of times. It seems to clear up something on their computer.

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