Seawear® Jewelry |
| Shop: | Nautical Jewelry | Marine Sea Life Jewelry | Irish Celtic Jewelry | Fine Jewelry |
Hey! Thanks for stopping by Seawear!The Seawear.com site is divided into four main categories;
Each category has their own index start page so if you get lost, start there. We try to get you where you are going in three clicks, and we are open to suggestions! Any questions about 'where to' or 'how to' are hopefully answered here. |
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| Catalog | This is it! We do not have a printed catalog at this time. | |
| Chain | We are able to get most any kind of chain. Platinum and special order chains can take a few weeks. Our hand made anchor links are done by a small family in Italy and can take 4-6 weeks. We buy the top brands and not the lower priced ones you might find in a discount store. | |
| Children | Jewelry is not a toy and should not be given to children. They could swallow an item or choke on a chain. If you are buying a children's gift for a baptism or christening, it should be worn for the occasion and then removed. Always supervise your child if wearing jewelry. |
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| Contact us |
The easiest and most accurate way to contact us is by email which is <info@seawear.com> Email is checked frequently and responded to promptly. If you do not hear back, it may be because your email account is full or not accepting email from our ISP. If you need to telephone, 757-342-1000 and we will try to answer basic questions. Our time zone is Eastern Standard USA. It is difficult to tell you if an item is in stock or give an answer that requires actually holding the piece. We are not always at the shipping facility. It may be in stock in the morning and sold out in the afternoon when you call back to order. |
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| Custom Orders | Your custom order can be filled within 3-6 weeks (6-8 weeks from October 15 to January 15). If it is coming from Ireland white gold and platinum take longer. If coming from Italy, remember they shut down for August! A man's or lady's ring has a possible 38 standard sizes each; 6 metal choices and some a combination of two tones. It is impossible for anyone to stock all the options. Allow ample time. | |
| Credit Cards |
Anyone using your credit card without your permission will be prosecuted to the fullest extent of the law and we will cooperate with the FBI to ensure your identity and credit protection. There is a special international "White Collar Crime Task Force" that works 24/7 specifically on internet fraud. Every email sent can be traced to the computer and hard drive it originated from. (Anonymous email accounts can be traced by highly trained FBI agents & amazing 16 year olds. Formatted and wiped hard drives are nothing to crack for a person trained to read between the platters!) We verify IP through ARIN, your billing address and phone number through your bank, and your delivery address through public records. If you see a charge on your statement that is not familiar, call us and we will track it for you. If it is still not your charge, we will immediately credit you and cooperate with your bank and law enforcement to protect your account integrity. Please understand, once that process starts, it cannot be reversed. Should you later learn a spouse, teenage child or significant other used your card, it gets very messy and will leave a permanent record. The phone lines and postal service are Federal jurisdiction and may have serious implications on passports, government jobs, military, schools, loans, etc. at the very least. If you find a charge on your card or suspect someone has your number, you need to file a report with your police department immediately. (If you don't and you have many charges, the bank will wonder why you didn't...) You will then want to notify the credit card bureaus and Social Security to be sure no one is applying for an account or address change in your name and place a fraud alert on your name and SS#. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit. Equifax 1-800 525-6285 |
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| Credit Card Statements | Credit Card Statements: Your charge will appear as ~ Seawear ~ Chambersburg, PA ~ and will not say jewelry. | |
| Gifts | If you ask us to send an item to someone else and include a note from you, we do. We do NOT include your name unless you specify. There are more secret Santas and secret admirers than well meaning sisters! We do not do gift wrapping. Your item is packaged in a plastic gem bag, the placed in a gift box, then bubble wrapped, then sealed in a tyvek envelope and then sealed in it's FedEx box! Our emphasize is getting it there safely. | |
| Gold | All our items are trademarked and manufactured from 'plumb gold' which is a trade term for real, refined, at least 14kt gold. Not melted scrap or old gold. Not plated, coated, bonded or simulated. If we sell you 14kt, it is at least 14kt, 14k or .585 | |
| Images | As some of you know, taking a picture of a highly polished piece of gold is not easy. All pictures are taken under natural light, a cloudy day if possible, and are not touched up or enhanced. They are optimized for quick loading which destroys some detail. All are yellow 14kt gold unless otherwise stated such as the white or rose gold. | |
| International | Yes we ship internationally. You may wire funds, send an international money order in US dollars or use your credit card. If you wish to use your credit card, have your Credit Card customer service issue us an authorization and force code. They can mail or fax us the hard copy. The quickest way is for you to send an International Money Order made out in US funds. | |
| Jewelry Care | Keep white gold out of the pool and hot tub. If a ring is turning your finger black it is caused by make up, body chemistry, humidity or not drying your hands. More on the faqs page. | |
| Links | We do exchange links with similar sites that may be of interest to our users | |
| Mission Statement | Treat others as we expect to be treated. Have fun and spread the happiness. Most of these items are sure to bring a smile to your face and those that see you wearing them. Who can resist a smiling dolphin or the sweetness of a manatee? Or the excuse to tell a story of lighthouses or Celtic heritage. Make someone else smile too. Pass it on, you're it! | |
| Ordering | The most efficient way is online. We are designed that way. If you call, we can answer general questions but are not able to immediately tell you if an item is in stock. It may be in stock when you call but there may be orders for it online which have already been assigned. If you call and get a voice mail, leave a message and number and someone will return the call as soon as we get a chance. When you order online you will get a confirmation email and number as well as tracking information for shipping, delivery and arrival. There is no way to do that over the telephone. Complete order faqs is here and the order form to print, fill out and mail is here. | |
| Privacy Policy | We respect your privacy as much as our own. We do not sell or give out names, addresses, email or any information about our customers to anyone. No credit card information is stored on any format or ISP backups. No cookies are used at all. If you return an item for credit, we need your credit card number to process the return immediately. It can take days to recover your data if you do not include it. | |
| Quality |
We stand behind all of our products 100%. We buy from authorized authentic manufacturers. If you buy a piece that looks like Wyland, Stuller, Stephen Douglas or St Gaudens, the reason it looks like theirs, is because it is! We do not carry 'knock offs' or ask you to send a picture or URL and promise to make a copy. We are not in that business. The FTC frowns upon it too. Our products are made of 'plumb' gold which is a trade term. If it is stamped 14kt it will test for at least 14kt. It is not melted down scrap gold. It is not a 14kt clasp on a 10kt bracelet. It is not a 14kt marked piece that only tests for 10kt. Check with Jewelers Alliance or 60 Minutes. There is a reason other sites and stores can sell for less than our cost. Gold is gold and is traded daily. No one can sell for less than cost. Although some make a lot of money letting others think they do. Our Irish jewelry that is imported from Ireland carries an authentic Hallmark from the Dublin Assembly in Dublin Ireland. It is NOT stamped into the piece in a little room somewhere else. Again, check with the FTC or Jewelers Alliance to see what has been going on. |
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| Returns |
We want you happy, not satisfied. We will happily take back any stock piece that has not been worn, altered, polished or engraved. Any piece that was custom made for you has a 20% return fee to exchange unless it has been altered or personalized. If you are disappointed with an item you will know it when you open the package, all we ask that you return it within ten days. If you have a question or special exception, just ask, we're easy! If you have worn a piece, please don't expect us to be able to accept it and refund your money. It cannot be resold as new jewelry. It may only be sold as 'estate' jewelry or melted down. FTC makes the rules, we merely follow them. If your relationship fails, it is NOT because of the ring or jewelry. We can guarantee the jewelry, but not the person you give it too. Please don't ask, because we can't. |
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| Secure Site |
When you place your order, you will notice a slight lag in speed and your browser window will change from HTTP to HTTPS which the S stands for SECURE. This is 128 bit encrypted, just like your bank. A confirmation order email is then sent to you and us. We then are directed to a third party site that obtained your information. After supplying proper authentication, we are able to retrieve your information and manually process your transaction. If you have concerns with using your credit card for an online transaction and it being secure, consider the top five sources of identity theft based on the latest USA Federal Trade Commission's Identity Theft report -
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| Shipping Time | Credit card, money orders and cash orders are shipped immediately. Personal checks take ten business days to clear. | |
| Silver | The little silver we do carry is made by Union Shops in Ireland, US or US owned. There is NO nickel or lead used in the mixture. Silver does tarnish, turn black (like grandma's silver!) and over time obtains that patina some love so much. It is easy enough to turn white again with a quick dunk in tarnish remover or cleaner. | |
| Spelling | I know! Yes, some of the mis-spellings are my fault, some are the spell-checker's and some are on purpose for the search engines for others like me! :) | |
| Suppliers | If you are a small quality manufacturer looking for a retail or distribution outlet, drop us a note. We will not give out your name or phone number. We have a good market for unique pieces by little known artists. | |
| Trademark | Seawear® is a registered trademark U.S. Registration No. 2,773,259 | |
| Wholesale | All sales final unless defective. We are a small company, if we supply your shop, we are not funding your inventory. Under special circumstances we can drop ship to your customer but do not have the time to make a regular practice. The merchandise cannot be traced to us so you are free to charge what you like. We will not give out your name that we sold goods to you. We must have your resale license number. If in another country, Customs will not release your product until they have a copy of your license. | |
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| About Us | Privacy Policy | Shopping Cart | Gold Faqs |
| Contact Us | Ordering Safeguards | Shipping Options | Images and Color |
| Customer Comments | Order Form | Returns | Links |
