LuxSci Legal Overview

There are a number of legal documents related to shared and dedicated email and web services at LuxSci. These are listed below. Signing up for any account implies agreement with the relevant documents below. If you have any questions please contact us.

Master Services Agreement

The Master Services Agreement is the standard agreement between LuxSci and its clients. Note that acceptance of the master services agreement implies acceptance of the Acceptable Use Policy.

Acceptable Use Policy (AUP)

The Acceptable Use Policy describes how LuxSci services may be used for web and/or email hosting. In particular, it delineates the clients' responsibilities and activities that are strictly prohibited.

SPAM is not tolerated. A strict part of our AUP, LuxSci does not tolerate SPAM or unsolicited commercial email (UCE). Customers of LuxSci may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Customers of LuxSci are strictly prohibited from using or permitting others to use UCE or SPAM over our network. Violations of this policy carry severe penalties, including termination of service. Read the complete statement. Please report AUP and SPAM violations to abuse@luxsci.com.

Copyright

The text and graphics on the web site are copyrighted by Lux Scientiae, Incorporated, and may not be copied, mirrored, or distributed without explicit written permission from Lux Scientiae.

Refund Policy

Refunds will be given at the discretion of LuxSci Management for accounts which request termination of services within 30 days of sign up. Refunds will not be given to accounts which have violated our Acceptable Use Policy.

Service Level Agreements (SLAs)

Shared Hosting Clients: LuxSci guarantees 99.9%+ availability of shared email and web hosting services. Any failure by LuxSci to provide this level of availability can be remedied by monetary credits to affected customers accounts. Read the complete details of this SLA.

Dedicated Hosting Clients: LuxSci provides strict service level agreements on network availability, hardware components, and infrastructure to clients with dedicated web, email, or application servers. Read the complete details of this SLA.

Privacy Policy

Lux Scientiae, Incorporated has created a privacy statement in order to demonstrate our commitment to privacy. The policy discloses our information gathering and dissemination practices for this website and our services in general. Read our Privacy Policy.