Federal Citizen Information Center
Pueblo, Colorado

Welcome to our Text Page! (For the graphical version of this page, click here.)

The red links on the left will take you to hundreds of consumer publications that you can read or order on-line. Use the blue links on the right for searching, consumer news, and links. Explore, learn, have fun. Don't forget to bookmark us before you leave!

Free newspaper and magazine offers

Publication of the Week
Social Security: Understanding the Benefits provides details on retirement, disability, survivor's benefits, Medicare coverage, Supplemental Security Income, and more.

Adverse Events Associated With the Use of Non-Steroidal Anti-Inflammatory Drugs and COX-2 Inhibitors   FDA has obtained and is evaluating new and sometimes conflicting scientific data on adverse events associated with the use of several non-steroidal anti-inflammatory drugs (NSAIDs) and COX-2 inhibitors. New data indicates an increased risk of major fatal and non-fatal heart attacks in clinical trial participants taking these drugs.

News Flash - New Website!
The Federal Government has created a new website www.mymoney.gov, dedicated to helping you understand more about your money, and where you can order your free "My Money" Tool Kit. This new, free package of publications from the Financial Literacy and Education Commission and the FCIC is chock-full of useful tips that will help you manage your money and gain financial security.

Consumer Focus
How to File A Consumer Complaint    When you have a problem with something you purchased, it is often a daunting task to find out who to contact to report and resolve the problem. But, filing a complaint doesn’t have to be intimidating; you simply need to know where to go. This guide will direct you to the resources for dealing with consumer complaints, and give you some helpful tips to help you along the way.

             Check out our Consumer Focus Archive

FirstGov.gov
The U.S. Government's Official Web Portal where citizens can get easy-to-understand information and services from the government.FirstGov.gov pulls together more than 26 million state and local government pages.

Federal Information in Other Languages
For many Americans, English is their second language -- check out: our Spanish resources page and our multi-language gateway.

Consumer Action Website
Up in the air about where to get help with a consumer problem? Want your money back because your parrot doesn't talk? The new Consumer Action Website is now available. Based on the 2003 Consumer Action Handbook, the newly updated website is the one consumer guide that you must have.

What's New@FCIC
Take a look at great features on our What's New page.

National Contact Center
Have a telephone and a question about Federal agencies, programs, benefits, or services? The National Contact Center is only a toll-free call away. Each year, our staff handles millions of calls from citizens who are trying to find that elusive answer to their question. Call us weekdays toll-free at 1 (800) FED INFO between 8 a.m. and 8 p.m. eastern time (except Federal holidays). We also have recordings of frequently requested information available around the clock. Or just e-mail our partners at FirstGov.gov. We can answer your question or get you to someone who can.

Consumer Information Catalog
View (free) or order ($) copies of hundreds of great books on a wide variety of topics.
View or order the Catalog. (free)
Catalog Subscriptions - To receive 10 or more Catalogs quarterly or to edit your current subscription. (free)

E-mail Updates
We now have two e-mail lists to keep the world informed on what is going on at the Federal Citizen Information Center.

FEDINFO - for the general public, these are mailed 4-6 times a year with updates, notifications of new information and special offers.
MEDIALIST - primarily for print and broadcast media, these releases are mailed biweekly and give tips from publications listed on our web site and in the quarterly Catalog. Click here to subscribe.