Facilities at Heathrow Airport

Facilities available at Heathrow International Airport UK

Heathrow Airport has all the facilities you'd expect from the world busiest international airport. Our guide below gives you a concise summary of the key facilities available for both the personal and business traveler.

Airport Parking
Airport Parking is one important facility available on Heathrow Airport. Heathrow Airport's car park is safe, secure and professionally managed on-airport car parks.

Public Telephones
Standard payphones are available in all 4 passenger terminals. Specially designed telephones for wheelchair users and text keyboards for the hard of hearing are also available.

Facsimile
Throughout the 4 terminals there are wall mounted fax machines which take credit cards for easy payment.

W W W and Email Access
Internet terminals are available throughout Heathrow Airport in cafes and dedicated web points. All operate a "pay as you go" service with access to the World Wide Web and email.

Postal Services
There are post boxes located after passport control in all 4 Heathrow Airport terminals with regular collections. You can also buy stamps from a range of shops throughout the terminals including WHSMITH and Booksplus.

Lost Baggage & Property
If you accidentally leave luggage or property on an aircraft or airline bus you must contact the airline operator directly. Within 24 hours of losing an item of luggage in a terminal you should contact the appropriate information desk at the terminal in question or call (+44) (0) 870 0000 123.

After 24 hours your lost property will be automatically moved to the Heathrow Airport Lost Property Office. This is open 8am - 5pm, Mondays to Fridays and 8am - 4pm at the weekend and can be contacted on +44 (0)20 8745 7727.

Left Luggage
The Excess Baggage Company operates left luggage facilities in all 4 Heathrow Airport terminals allowing you to store security checked items. Offers daily rates from £4 per item along with lower price hourly options depending on your requirements.

Tourist Information Centers
For those visitors looking for further assistance with planning their stay in London there is an Official London Tourist board office located in terminals 1, 2 and 3.

Getting Help
Passenger help points are located throughout Heathrow Airport and feature handy "you are here" maps along with telephones which allow you to summon an airport porter.