WorldPerks Mall
Frequently Asked Questions
What is the WorldPerks Mall?
The WorldPerks Mall is an innovative site where WorldPerks members take advantage of convenient, valuable online offers from a variety of WorldPerks partners.
What types of offers are typically included?
All offers include valuable WorldPerks miles. In addition, our partners may choose to offer discounts, special pricing offers, upgrades and more.
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How can I ensure that the WorldPerks miles I earn from the partners on the WorldPerks Mall will be credited to my WorldPerks account?
For most partner offers, you provide your WorldPerks number before you enter the WorldPerks Mall merchant site.
- For car rental partner offers, check with the specific partner. Your WorldPerks number should be provided at the time of reservation, pick-up or return, depending on the partner.
- For hotel partner offers, present your WorldPerks membership card when you check in to a partner hotel and be sure to mention the special offer.
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Do I have to fly on Northwest to take advantage of the WorldPerks Mall offers?
No, WorldPerks miles can be earned without ever leaving the ground.
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Is there a cost to becoming a WorldPerks member?
No, enrollment is free. Visit www.nwa.com/freqfly/direct/enrol/ to enroll in the WorldPerks program today. You will receive your WorldPerks number immediately and can begin earning miles right away.
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Do I need a separate WorldPerks account to earn miles from WorldPerks partners?
No, miles earned from all WorldPerks partners will be combined in your WorldPerks account with any other WorldPerks miles you earn when you fly on Northwest Airlines or any of our airline partners. Visit www.nwa.com/freqfly/earn/airfl.shtml to learn more about earning miles from our airline partners.
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When will my WorldPerks miles be credited to my account for purchases made at the WorldPerks Mall?
Most miles will be credited in the standard 6-8 weeks, however, carefully read each partners specific terms and conditions as it may vary.
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Is it safe to provide my credit card to WorldPerks partners?
As all offers on the WorldPerks Mall are processed by each respective partner, please refer to our partners' security policies regarding credit cards and personal information. For information about Northwest Airlines' security procedures, click here.
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Who do I talk to if I have questions about an offer in the Mall?
Each offer provides terms and conditions for that offer. If you have additional questions please contact the partner directly.
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Who do I contact if I have a question after I have completed a transaction?
Please contact the partner directly if you have any questions regarding the product or service you purchased. If you have questions about the WorldPerks program, visit www.nwa.com/freqfly. For help with mileage discrepancies or other Northwest products/services, visit www.nwa.com/talk.
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