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E-MAIL/LIST ADMINISTRATION

 

Before You Begin


Problems Logging in: If your domain name name server configuration has changed recently you will not be able to access the E-Mail/List Admin section. A name server change on your domain can take one to three days to take effect in full. Contact your domain registrar.

Q. Is there an alternate login other than the Hosting Control Panel?
A. Yes, please see our login instructions.


Logging into Mail Administration


Access your control panel and follow these steps:

1. Click on the Mail/List Admin icon and select your domain.

     Mail Manager
email/List Admin

2. Click Login at the Mail Administration window, then click Login.

3. Click on the service you need. New Email Accounts under Quick Links

4. To exit, click Log Out at the Main Menu

 

E-Mail Administration Services



E-Mail Accounts

(About E-Mail Accounts)
Aliases Forwards    (What is an Alias?)
Forwards    (What is a Forward?)
Mail Robots   (What is a Mail Robot?)
Mailing Lists



 Alternate Mail Administration Login (Without Control Panel)


Go to http://mail.(yourdomain).com/cgi-bin/qmailadmin

User Account: postmaster (leave as is)
Domain: domain.com (Enter your domain name without www)
Password: (Your password)

Once you are logged into Qmail as postmaster, you will see your Mail Administration Panel.


GLOSSARY OF TERMS

Main Menu:

You can use this section to delete or modify existing email accounts, aliases, forwards, mail robots and mailing lists.


Email Accounts:

This will allow you to administer existing email accounts Clicking on this link will give you a list of current email addresses. Click on 'Modify User' to reset a password, or to set up or change a forward or vacation message for that account. Click on 'Modify User' to save the changes.


What Is A Catchall?

A catchall will ensure that any email sent to your domain will be received, even if the email was sent to a non-existent user. Any mail sent to an undefined email address will come to the catchall account. You can set an existing user as the default catchall by simply clicking the red button that is next to that user and under 'Catchall Accounts' in the 'Email Accounts' section. To set a catchall that is not on this domain, use the 'Set Remote Catchall Account' link at the bottom of this section.


Quick Links:

You can use this section to add new email accounts, aliases, forwards, mail robots, and mailing lists.


New Email Account:

Use this link to create new POP accounts on your domain. Be sure to set a password for each new email account. Do not create accounts with restricted words, such as 'password.'


What Is An Alias?

An alias is a nickname for a real email account. You can use aliases to create several email addresses that all point to the same mailbox. You cannot have an alias with the same name as any other email feature on your domain. To set up an alias, click on 'New Aliases' under 'Quick Links.' Choose the email address you wish to create the alias for from the drop-down menu, and enter the name of the alias. For example, if you create an alias named 'Front' and set it to correspond to the 'Postmaster' email account, any mail sent to 'Front@domain.com' would go to the Postmaster inbox. Click 'Add' to save the changes.


What Is A Forward?

A forward is a way to send any mail that comes to an account on your domain to an email address on another provider. To do this, click on 'New Forwards' under 'Quick Links.' Enter the name of the local email address and the full email address that you want the mail sent to. Click 'Add' to save the changes.


What Is A Mail Robot?

A mail robot is a way for you to send an automatic response to people who send email to a particular address on your domain. You cannot have a mail robot with the same name as any other mail feature on your domain. To set this up, click on 'New Mail Robot' under 'Quick Links.' The mail robot name is the email addrss that will generate the automatic response. You can specify an address that you want the original message forwarded to in the 'Send Copy To' field. Enter a topic for the message in the 'Subject' field and the automatic response in the text field. Click 'Add' to save the changes.

What is an Auto Responder?

An Auto Responder (Vacation) is simply a way for an e-mail account to automatically reply e-mails with a preformatted message that you set. For example, when you are out on vacation and people send you e-mail, you can let them know that you are not there. The system will receive the e-mail and answer with the message that you are out.

 


 
 

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