E-MAIL/LIST ADMINISTRATION
Before You Begin
Problems Logging in: If your domain name name server
configuration has changed recently you will not be able to access the E-Mail/List Admin section. A
name server change on your domain can take one to three days to take effect in
full. Contact your domain registrar.
Q. Is there an alternate login other than the
Hosting Control Panel?
A. Yes, please see our login instructions.
Logging into Mail Administration
Access your control panel and follow
these steps:
1. Click
on the Mail/List Admin icon and select your domain.

email/List Admin
2.
Click Login
at the
Mail Administration window, then click Login.

3. Click
on the service you need. New Email Accounts
under Quick Links

4.
To exit, click Log
Out at the Main Menu
E-Mail Administration Services
Alternate
Mail Administration Login
(Without Control Panel)
Go to http://mail.(yourdomain).com/cgi-bin/qmailadmin
User Account: postmaster (leave as is)
Domain: domain.com (Enter your domain name
without www)
Password: (Your password)
Once you are logged into Qmail as postmaster, you will see your
Mail Administration Panel.
GLOSSARY OF TERMS
Main Menu:
You can use this section to delete
or modify existing email accounts, aliases, forwards, mail robots and
mailing lists.
Email Accounts:
This will allow you to administer
existing email accounts Clicking on this link will give you a list of
current email addresses. Click on 'Modify User' to reset a password, or to
set up or change a forward or vacation message for that account. Click on
'Modify User' to save the changes.
What Is A Catchall?
A catchall will ensure that any
email sent to your domain will be received, even if the email was sent to
a non-existent user. Any mail sent to an undefined email address will come
to the catchall account. You can set an existing user as the default
catchall by simply clicking the red button that is next to that user and
under 'Catchall Accounts' in the 'Email Accounts' section. To set a
catchall that is not on this domain, use the 'Set Remote Catchall Account'
link at the bottom of this section.
Quick Links:
You can use this section to add
new email accounts, aliases, forwards, mail robots, and mailing lists.
New Email Account:
Use this link to create new POP
accounts on your domain. Be sure to set a password for each new email
account. Do not create accounts with restricted words, such as 'password.'
What Is An Alias?
An alias is a nickname for a real
email account. You can use aliases to create several email addresses that
all point to the same mailbox. You cannot have an alias with the same name
as any other email feature on your domain. To set up an alias, click on
'New Aliases' under 'Quick Links.' Choose the email address you wish to
create the alias for from the drop-down menu, and enter the name of the
alias. For example, if you create an alias named 'Front' and set it to
correspond to the 'Postmaster' email account, any mail sent to 'Front@domain.com'
would go to the Postmaster inbox. Click 'Add' to save the changes.
What Is A Forward?
A forward is a way to send any
mail that comes to an account on your domain to an email address on
another provider. To do this, click on 'New Forwards' under 'Quick Links.'
Enter the name of the local email address and the full email address that
you want the mail sent to. Click 'Add' to save the changes.
What Is A Mail Robot?
A mail robot is a way for you to
send an automatic response to people who send email to a particular
address on your domain. You cannot have a mail robot with the same name as
any other mail feature on your domain. To set this up, click on 'New Mail
Robot' under 'Quick Links.' The mail robot name is the email addrss that
will generate the automatic response. You can specify an address that you
want the original message forwarded to in the 'Send Copy To' field. Enter
a topic for the message in the 'Subject' field and the automatic response
in the text field. Click 'Add' to save the changes.
What is an Auto Responder?
An Auto Responder (Vacation) is simply a way for an e-mail account to
automatically reply e-mails with a preformatted message that you set. For
example, when you are out on vacation and people send you e-mail, you can let
them know that you are not there. The system will receive the e-mail and answer
with the message that you are out.
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