Client Testimonials

Testimonial Category

Service & Support-Related Testimonials

"Lux Scientiae has been absolutely critical to my business. Hotmail has gone down, Yahoo has gone down, my ISP's servers have crashed ... but Lux Scientiae has remained up. This is one of the best services I have ever used. Furthermore, they provide the finest support that I have ever received for any service, ever, for anything that I've ever purchased. It goes well beyond professional - this is a gold plated service. I'm impressed."
- Nathan Dornbrook, Senior Security Consultant, ThruPoint

"I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
- Kevin Rasmussen, Co-owner, Keo Scientific Ltd., http://keoscientific.com

"I've been fortunate (maybe unfortunate) to work with a lot of different hosts and I must tell you guys... I simply have never experienced the level of service you provide, nor the amazing speed with which you handle support issues. I'm simply amazed at how easily I've been able to get things set up, and am sitting here just in shock at how quick you guys are. Kudos for you, there are plenty of other hosting companies out there that could take a lesson from you all."
- Candy Beauchamp, OffAssist

"The Internet and my web site have grown to become essential components of my business. The expertise and support that Lux Scientiae continually delivers is crucial to maintaining the worldwide contact I need to succeed. Lux Scientiae provides peace of mind!"
- Brian Skerry, Brian Skerry Photography

"Everyone knows that technology isn't perfect and I think that the true test of a service provider is how they react when the unexpected happens. Luxsci has always kept me informed of exactly what is going on and I'm very happy with the service I've received. Keep up the good work!"
- Dominic Fitzpatrick

"Well, I've been with LuxSci Email hosting for a few months, and true to say I've found them faultless so far. Was a bit nervous to begin with going with a Foreign provider. What sets them apart for me is their attention to detail. Always keen to ensure the Customer is kept informed at all times. Unlike the experience with my old provider. Really a first class effort, fantastic features and great value too!"
- Dave Nunn, United Kingdom

"I wanted to take time to thank you for the exceptional email services you folks at LuxSci provide. I've been on the email scene since 1997, and since that time I've used countless free email accounts from companies such as Yahoo and Hotmail. Those free accounts worked in the beginning, but these days every SPAMMER and their brothers are targeting their users. Frankly I'm tired of having to weed through garbage when I check my email. Since I signed up with Luxsci back in the spring I haven't had a single piece of junk mail come through my mailbox. Between the SPAM filtering, white listing, black listing, and other tools that came with my account, nothing has gotten through that I didn't want. In addition to great email services, the support has been terrific as well. The few times I've needed assistance, I was very pleased with the response time. Thanks for providing such a great service!"
- Jeff Groendyke, Covington, KY

"When the company I work for was searching for a good email system we found our way to LuxSci and were very impressed with how helpful their staff was in assisting us. Shortly after obtaining service, I built a web site for the company. I needed some help uploading the site and once again was so impressed with how helpful everyone I spoke to was. Since then, I have signed up with LuxSci for my personal email and to host 2 additional web sites that I have. There are no delays with LuxSci; everything is handled efficiently and easily. I am very happy with this service and would recommend LuxSci to my friends and family."
- Carol Ray, http://beginningrvers.com

"I just wanted to say that LuxSci is DEFINITELY the best hosting company I've ever used for email. They have real features, not glitz, especially in terms of security and unbelievable support! That is what I like here; keep it up!"
- Adam Kanis

"After working with Luxsci for two years, I've personally felt that they are one of the most responsive organizations I've ever had the pleasure of working with; they have gone above and beyond the call of duty on numerous occasions. I highly recommend them to companies seeking email outsourcing services."
- Rick Gates, President & CEO of Net Assets

"The excellent service offered by Lux Scientiae is unequaled. Not only does it offer robust and flexible solutions, but their technical support is fast, professional, and understanding. In an industry full of improvised and unprofessional providers, Lux Scientiae is a true model to be followed."
- Cesar Pinera, Mexico City, Mexico

"It is hard to find services that are as flexible and inexpensive as yours, much less one that responds as quickly as you have. It reflects a level of professionalism and pride in one's work that I'm sure will be evident in your future service. I am looking forward to working with your company for my client and hopefully others as the need arises."
- Alan Mishell, President A-LAN Computing Solutions, Inc.

"Lux Scientiae excels in its quality of service, its professionalism, and its caring and responsive customer support! I get offers from friends and business associates all the time to move my web and email services to other providers, many of which would be free, but I would NEVER leave Lux Scientiae! I tell everybody that I know about LuxSci and how much "bang for the buck" we're getting. It's almost "too good to be true", but I honestly feel you guys are just simply put... DIFFERENT."
- Brenda K. Burton, President of MedExtend, Inc.

"We are particularly pleased with the close personal contact and fast response we get with Lux Scientiae."
- John S. Waugh, Institute Professor Emeritus, Massachusetts Institute of Technology and President of The International Magnetic Resonance Society

"I use the Lux Scientiae WebMail client for my business... [The people at Lux Scientiae] are amazing and have taken very good care of us. I appreciate their good work; we have had no mail problems since we switched to their setup."
- Erik Peterson, Yanntek, Inc.

"Lux Scientiae provides reliable backups, efficient spam-filtering, and first-rate customer service. Although the last anti-spam service I used was offering IMAP accounts, customer service was only provided through an e-mail list, and I couldn't get information about basic issues like storage and backup. Lux Scientiae even re-wrote some of the code for the WebMail to provide better compatibility with my Mac OSX web browser."
- Graduate Student, Temple University

"Lux Scientiae redesigned our entire web site into a classy and professional place on the web that our clients now comment on all the time. Lux Scientiae has done a first-rate job in design, maintenance, and customer relations. Unlike many other companies, they really know what they are doing!"
- Alex Palermo, Owner of The Original Tremont Tearoom

"I want to thank you for your service! It is high quality and very easy to set up. Now, my fiance and I have our own domain and email addresses to manage and use for life, regardless of any changes we make to our ISP. I'm also really happy with your customer service."
- Micah Kleit, Editor, Philadelphia, PA

"I originally came to LuxSci for email hosting, and started a simple web page which turned from a joke to a public craze of visitors almost overnight! I was able to upgrade bandwidth and disk space without having to call someone or wait 2-3 business days for my changes to take effect. I've tried free web hosts and expensive web hosts (over $250 a month) that still don't allow instant upgrades and changes to users accounts. I've never had comparable service to LuxSci either! These guys never sleep!"
- Aaron Tucker, Oooers.com.

"Thank you for helping me get my site up and running on such short notice. You are a ROCK STAR! LuxSci is the best decision i could have made. I am VERY satisfied!"
- Marcos R. Lara, Public Internet Project

"Thanks so much for your overnight response to my customization request! It's such a pleasure to have a real person who's both knowledgeable and easy to contact when there is a problem. So far, my Lux Sci experience has been great! Keep up the good work."
- Brandon Harris, Network Administrator, MOBILTRAK, Inc.

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