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Industry SituationA number of trends in the automotive industry are driving the need for improved quality management. Those trends include quicker development cycles and increased reliance on outsourcing. Because the product life cycle is shrinking, manufacturers are involving suppliers earlier in the cycle to ensure quality planning is incorporated in the product's design. As manufacturers move more toward outsourcing, suppliers are gaining an increased responsibility for design and production. In order to achieve and sustain high quality levels, effective supply chain management has become a critical factor in assuring on-time, high-quality product development.Covisint Problem Solver is a sophisticated, yet simple tool designed to coordinate and manage problem solving between customers and suppliers. The web-based tool, designed by industry experts, incorporates best in class features for comprehensive problem solving with step-by-step instructions, beginning with Problem Definition through the capturing of Lessons Learned.
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