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| Contact guidelines |
This
travel web site has a unique online search, enquiry
and booking service in order to make the most of
your time online. Please enquire online and give
us at least a few hours before telephoning us, to
allow time for your travel details to be considered.
Unlike other sites, we don't ask for a deposit from
you without a definite indication of availability
in response to your enquiry. |
| To find an apartment |
Please use the Search
function and make an enquiry on a specific
apartment. Or use a general
enquiry procedure and just state your
requirements, without specifying an apartment. We
will work out where to send the enquiry based on
your budget and other requirements. |
| To remember apartments
of interest |
If making a number of specific
enquiries, you can log
in with any unique name and password, then
Add various apartments to your favorites
using the Add button. You can Forward
an enquiry to your favorites. Or else, just write
down apartment ID numbers of interest and you can
forward your enquiry to them - you need to enquire
on one first. We will also show you a list of the
apartments you have enquired on and replies received. |
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| To check availability
of all apartments |
To check availability on a particular
apartment, please fill in the Enquiry form for that
apartment, or else use the general
enquiry procedure, where we make enquiries
based on your requirements. All enquiries
go direct to the apartment provider, which
saves time in two ways - there is no middle person,
and all enquiries can be sent almost at same time.
You will receive emails with availability, price
and how to booking onilne. It is not quicker to
phone us, however you can phone us if you do not
get an email response within a few UK working hours. |
| To forward one enquiry to
several apartment providers |
You don't have to re-type your
enquiry. Create Favorites using the Add buttons
(you need to log in first). Enquire about
one apartment and you can forward your enquiry
to all your favorites. |
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| Telephone |
+44 (0)208 983 1260 - please read
notes above first. |
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| Fax |
+44 (0)208 983 1260 |
| Mobile |
+44 (0)7815 863 330 |
| Email |
john@shortstay-london.com |
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We do immediately see the enquiries
made online and can follow-up on non-responses and
it is a clear way of communicating your requirements.
We deal with most official providers of serviced
and self-catering apartments in London - which is
a lot - so enquiring through this site is more powerful
than telephoning each one. It's a lot of money to
spend in a hurry, and in practice, few people book
an apartment more quickly than it takes staff to
respond to an email request, so please do it online!
Allow us at least a few UK working hours to respond.
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Once you receive a reply to your
enquiry, you can provide card details securely and
view booking conditions online. At that point, we
take a personal interest in ensuring your booking
goes through. You should be wary of those who confirm
availability immediately without much checking,
as they may not have checked and may be simply double
booking. Ask us for general advice if you need to. |
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| Recommendations
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Review the ideas on www.shortstay-london.com.
I will advise you of the best apartments but please
help me by enquiring first, so that I can know what
is available. I may also go and view an apartment
for you, if you wish, though this obbiously takes
more time. I will take photos for you and generally
vet the standard of the apartments. |
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