Current Airport Procedures
When should passengers arrive at the airport?
What identification do passengers need at the airport?
What documents do passengers need to pass through security check-points?
What should passengers know about holiday packages?
What should passengers know about parking at the airport?
When should passengers arrive at the airport:
- Domestic to/from the U.S. and Canada flights: 75 minutes (1 hour and 15 minutes) prior to departure.
- International flights (including Mexico and the Caribbean): 2 hours prior to departure.
- Check-in and Boarding Requirements: Passengers not checked in at least 30 minutes (except Atlanta, Denver, Newark, Tampa and Washington D.C-Dulles which require 45 minutes and Las Vegas which requires 60 minutes) and on-board at least 15 minutes before scheduled departure time for domestic flights; not checked in at least 60 minutes and on-board at least 30 minutes before scheduled departure time for flights to/from Canada, Mexico, the Caribbean, and all other International flights may have their pre-assigned seat assignment and reserved space canceled and will not be eligible for denied boarding compensation. Boarding passes may be obtained at nwa.com check-in, a Northwest Airlines self-service check-in kiosk or any Northwest check-in position.
 Return to top
What identification do passengers need at the airport?
- All passengers age 18 and older will be required to present valid government-issued photo identification (federal, state, or local). Example: driver's license or passport.
- In the absence of government issued photo identification, two forms of identification will be required, one of which must be government-issued. Example: social security card and a WorldPerks card.
U.S citizens traveling to Canada must be prepared to prove their citizenship before boarding the plane. One of the following documents will be accepted as proof of citizenship:
- Passport
- Birth certificate*
- Certificate of Naturalization or Birth Abroad*
- Consular Report of Birth Abroad*
* Documents that do not incorporate a photograph should be accompanied by supporting government-issued photo identification. Identification that does not prove U.S. citizenship will not be accepted. Driver's licenses and credit cards are not acceptable forms of identification for proving U.S. citizenship.
Return to top
What documents do passengers need to pass through security check-points?
Only the following will be allowed to pass through the security checkpoint:
- Passengers holding boarding pass or standby verification card for that days flight
- Parent/guardian of unaccompanied minors traveling alone
- Escort for passengers with disabilities or special needs
- Customers with approved business needs inside the terminal (including WorldClub)
Passengers will be asked to present government-issued identification prior to entering the security checkpoint and must carry government-issued identification with them at all times. All enhanced screening formerly done at the gate will be done at the security checkpoint.
Parents, guardians or assistants accompanying minors or passengers with special needs should check at the airport check-in counter for authorization to pass beyond security checkpoints.
Return to top
What should passengers know about holiday packages?
-
Travelers should not bring wrapped packages on-board the aircraft. Due to heightened airport security measures and the random and thorough nature of security searches, wrapped packages will be opened.
-
Please include your unwrapped gifts/packages with your checked luggage or
-
Ship your packages in advance of your departure Passengers should know about carry-on and checked luggage policies
Return to top
What should passengers know about parking at the airport?
Return to top
Northwest/KLM operate in full compliance with the latest Safety Directives from the Federal Aviation Administration (FAA) as part of an effort to enhance airport security.
|
