We here at DecideHealth.com are dedicated to sharing the quality Herbalife products that have
helped us become healthy as well as thousands of people around the world. We strive to
provide the best customer service and meet your every request to your utmost satisfaction. We
carry the largest selection of Herbalife products anywhere on the web. We hope you will join
our customer family here at DecideHealth.com, and see first hand what Herbalife can do for
you.


Ordering
DecideHealth.com accepts only online orders.
•  Online orders can be placed via our website using your major credit card.
•  You will receive an order confirmation email immediately after you place your order.
•  24-48 hours later, you will received a shipment notice email with tracking number when the
product is shipped.


Payment Options
We gladly accept all major credit cards (Visa, Mastercard, AMEX, & Discover) for online
orders. Checks and Money Orders are accepted, but the products only ship after the check or
money order has cleared.


Promotions
Please take advantage of our shipping promotions, as they save you much on your orders
shipping costs. Shipping methods will be calculated based on National Herbalife Warehouse
shipping fees. In the event that additional charges may apply, we may modify your order and
notify you after the order has been processed. Products are available for shipment within the
United States only. We currently do not accept international orders. Our carriers, UPS and
FedEx will not ship to a P.O. Box. Any order submitted with a P.O. Box address will be
placed on hold until a non-P.O. Box address can be obtained via email. All addresses must be
a physical address.

•        You MUST enter the coupon code below to receive the promotions! Changes can not
be made to the order regarding promotions after the order is submitted, but you may
email us to apply a coupon if you overlooked entering it in during checkout.
•        Please be sure to select the correct shipping method related with your coupon.
•        One Coupon Per Order Only.
•        SHIPFREE = Free Ground Shipping with Purchase of $50 or more!
•        SHIPQUICK = Free 2nd Day Air Shipping with Purchase of $100 or more!
•        FIRSTTIME = 10% New Customer Discount Off Of $75 Minimum Order!
•        PREFERRED = 15% Repeat Customer Discount Off Of $75 Minimum Order!

Shipment Notification
24-48 hours later, you will received a shipment notice email with tracking number when the
product is shipped. Our GUARANTEE is that if you do not receive the package within the
estimated delivery date provided online by Fedex when you look up your shipment, we will
refund your shipping costs. Just email us to request a credit to your order.

Handling
A Herbalife standard handling charge will be applied to every order. This handling charge is
figured in the total shipping cost. The handling charge is 7% of the total amount before tax and
shipping.

Sales Tax
Sales Tax will be added according to your state's law. Sales tax is applied to the total retail
amount of the order, not including shipping and handling charges (where applicable) and is
based on the shipment's destination state and local sales tax rates. In the event that additional
charges may apply, we may make modifications to your order and notify you after the order is
processed.


30 Day Guarantee
We’re so committed to delivering effective, high-quality products, we offer customers a 30-day
money-back guarantee. If you’re not fully satisfied with any product for any reason, simply
return the unused portion to us within 30 days and you’ll receive a full refund. It’s our way of
guaranteeing your complete satisfaction.

To make a return, follow these three easy steps:

1. Print these two forms:
•  Retail Receipt
•  Refund Form

2. Sign the ONLY the "CUSTOMER'S SIGNATURE" line on each form and include both
forms within your return (the remainder of each form will be completed by us upon reviewing
your return).

3. Send us the unused portion of the product within 30 days of receiving your purchase to:

DecdideHealth.com
PO Box 151716
Austin, TX 78715

•  All returns are subject to a 10% restocking fee.
•  Express Mail fees are non-refundable on returns.
•  Returned orders that received Free Shipping with any of  the shipping promotions
(freeship, quickship, fastship), will have the originally waived shipping charges deducted from
the return credit.
•  Exchanges will incur additional shipping charges.
•  Return processing may take up to a maximum of 2-4 weeks.
•  Items that are not returned in their original packaging will not be refunded.


Secure Ordering
Secure Online Ordering: Yahoo! Store uses industry-standard, secure SSL encryption to
accept your credit card orders to ensure that your online order is secure and that you are
protected from fraud.


Privacy
Your Privacy is taken seriously at DecideHealth.com. The personal information you provide
such as name, address, credit card information and phone numbers are to process the order
only. We will not give, sell, or rent your information to any third parties outside of our company
unless authorized. Credit Card #'s are removed from our servers 30 days after you place your
order.

We employ standard National Herbalife Operating procedures. From our experience we would
like to provide the clarifications below to better serve your expectations and ensure consistent
quality service. It shows in our 95% Top Service approval rating!)
•        Orders placed by 12pm EST will be sent to the warehouse the same business day. These
orders should ship the same day.
•        Orders after 12pm EST will be sent to the warehouse the next business day. These
orders will ship the next day.
•        Orders leave the warehouse within 24 hours of processing during business days.
•        Once your order has been submitted, NO changes or cancellations can be made. Please
review your order thoroughly to ensure there are no problems
•        Occasionaly popular items are backordered at the National Herbalife warehouse.
•        Unfortunately, we are not informed beforehand and you must wait for the backordered
item to ship separately later via USPS since it can not be cancelled or expedited once the order
is sent to Herbalife Warehouse.
•        Backordered items will be shipped USPS.
•        If the backordered item was part of a larger overnight/2nd day shipping order, we cannot
give you credit for the extra shipping charges for the partial order, since Herbalife does not
credit us.


DecideHelath.com
Po Box  151716
Austin, Tx 78715


Click Here to send us questions or feedback.
DecideHealth@austin.rr.com