The Wayback Machine - https://web.archive.org/all/20050317053115/http://www.free-merchant.com:80/faq_s

 
Frequently Asked Questions 

  • What is a merchant account?
    A merchant account is set up with a financial institution to allow you to accept credit card payments directly from your clients. Money collected through your merchant account is deposited directly into your checking account within 2 to 3 business days. You need a merchant account if you want to take credit card payments from your clients using your own business name, and having the money deposited directly into your business checking account
    Back to Top

  • Do you offer merchant accounts to businesses outside the United States?
    Not at this time.
    Back to Top


  • How long does it take to start accepting credit cards?
    Our online application will only take 5 minutes to complete. Most of our merchants start accepting credit cards in 24 hours.
    Back to Top


  • I have a bad credit rating, is this a problem?
    No. There are no hassles and no strict credit requirements.
    Back to Top


  • Do I Need a Shopping Cart for Online Sales?
    Most online merchants do use shopping cart software to make the sales process easier for customers. We offer a Free Shopping Cart!
    Back to Top


  • I don't have a website. What if I want to process sales offline?
    You have several options. You can use a physical terminal to "swipe" credit card sales as they happen (card present sales). Or you can use our free credit card software to process cards manually, as well as on a website.
    Back to Top


  • What if I don't get approved?
    We have a 98% approval rate, so it's very unlikely that you wouldn't get approved. We will go over all the details of your business before you apply, so we will do our best to be sure that you will get approved. However, since there is no upfront cost to apply, you have absolutely nothing to lose!
    Back to Top


  • When can I expect the money from my sales to appear in my bank account?
    The money will appear in your bank account within 48-72 hours.
    Back to Top


  • Do I receive any training on the equipment?
    You will be fully trained on all equipment at NO charge.
    Back to Top


  • What is an Address Verification System?
    An Address Verification System (AVS) verifies that the Address and zip code match the credit card customer.
    Back to Top


  • What is a Chargeback?
    A chargeback is when a customer disputes a charge on their statement by contacting the credit card company instead of contacting you. If a customer does not recognize the charge on their statement, or if they believe the amount was wrong, they may call their credit card company and ask them to investigate.
    Back to Top


  • How will I receive payment on each of my transactions?
    After the transaction has been approved, your customer's charges are deposited directly from our processor to your bank account. Transaction deposits range from 24 to 72 hours from the date of the transaction.
    Back to Top


  • Why does my business need to accept credit cards from my customers?
    By accepting major credit cards you can increase your credibility, customer convenience, and best of all, your sales. Statistics say accepting credit cards can increase sales by 30 to 100%!
    Back to Top


  • What credit cardExpress, Discover and Diners Club. As will my business be able to accept?
    We will apply for your business to accept all 5 major credit cards: Visa, Mastercard, American Express, Discover and Diner's Club.
    Back to Top



 


Copyright©2001 Free-Merchant.Com. All rights reserved.