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Norton SystemWorks 2003 Pro
Product Details for Norton SystemWorks 2003 Pro

Norton SystemWorks 2003 Pro


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$99.95
$8.45
Sales Rank: 146
Symantec
Released: 23 September, 2002

Availability: This item is currently not available.
Avg. Customer Review:

Catalog: Software --> Explore similar items
Media: CD-ROM(1)
Platforms: Windows XP Windows NT Windows 98 Windows Me Windows 2000

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Product Features
Norton SystemWorks 2003 Pro
  • CD

Editorial Review
The Editors Desk:

The main tools in Norton SystemWorks help you avoid viruses, keep your PC running smoothly, and fix it when it doesn't. Norton SystemWorks 2003 Professional Edition gives you all the tools in the standard version, plus Norton Ghost for creating complete system backups or for transferring all your data to a new disk drive.

Norton SystemWorks 2003 comes with Norton AntiVirus 2003, excellent antivirus software which now scans files downloaded through instant messages, as well as from the Web and POP3 e-mail. It also blocks viruses that try to spread through your e-mail, keeps your virus definitions up-to-date, and looks for virus-like behavior.

Similarly, many of the tools in Norton Utilities are both easy to use and powerful. It checks the Registry and your hard drive for potential problems you wouldn't otherwise see, and helps you fix them. While some of the older tools have been superseded by options in Windows XP itself, the Speed Disk defragmenter gives you more information and more options than the built-in tools in any version of Windows.

The tools in CleanSweep are useful for clearing out clutter on your PC, whether from applications you've downloaded and installed, or for cleaning up after your browser. While there are other ways to do all of that, and the tools in this version have been reorganized rather than updated, you do get a very clear and simple interface to work with rather than having to hunt around. Plus there's a new tool called Connection Keep Alive to stop your dialup connection from disconnecting when you're not actively using it; handy if you leave your PC when a long download is running.

Norton Ghost rounds out the tools by letting you move a complete backup of your hard disk onto CD-ROM or another disk. You can also clone one disk onto another when you upgrade or move to a new PC. While the wizards are straightforward, Ghost has to reboot your PC and it creates large files. This is a powerful utility rather than a casual backup tool, so treat it with care. But like the other disaster-recovery tools in SystemWorks Professional, it's well worth having around before you run into problems with your PC. --Mary Branscombe, Amazon.co.uk

Customer Reviews
Avg. Customer Review:

NORTON 2004, A NIGHTMARE FOR OUTLOOK EXPRESS
I am an old Norton Systems Works customer, and I have been relatively satisfied with their virus protection, especially the ability to download and upgrade through the Internet. However, the lastest edition of NORTON, ie, Norton 2004 which I bought for 100 dollars, (I live in Ibadan, Nigeria) is not good for the international market. When I tried to install NORTON 2004 on my computer, I found out that it has to be activated on the INTERNET. Well, this may not be good for many African users, but I am connected to a server at home. So I tried to activate the system only to find out my server is not compatible with NORTON 2004. This is specified on page 21 of the manual that it is not compatitble with AOL, and SSL Secure Socket email systems. Well, not only would it not install, it would not uninstall--my machine was totally mucked up for almost two months, and I have had to revert to emailing from a cyber cafe. I think anyone who is selling a product, should make is perfectly clear on the packaging the systems with which the product is compatible. I have finally been able to reformat my hard disk and remove the Norton 2004, and reinstall my email server information, but what do I do with NORTON 2004, I hope the engineeers from NORTON read this and write to me and solve my problem. As presently, I have no protection against email viruses.


Don't bother
It is difficult to make a utility program that works with various operating systems, because in many cases it has to bypass the operating system to work.

That said, Symantec should be able to design with this in mind. But it looks like they haven't. I had an installation of Windows 2000 with Norton 2002 working fine. I made the mistake of upgrading to XP - a mistake because it seems that Norton can't cope with this.

I have a file of nearly 5,000 photos which worked fine under Windows 2000. Under XP each time you opened a file the computer came to a halt for several seconds. This was because Norton Anti-virus was scanning the database.

Eventually I decided to make a clean installation (not an upgrade) of Windows XP. I figured that Norton 2002 would have problems so I ordered Norton 2003. I installed XP and some applications and the system ran fine. Then I made the mistake of installing Norton 2003.

I put in the CD and the program started installing Norton AntiVirus. Suddenly for no reason the computer crashed and restarted. When it moved into Windows I had a message saying that some program had interfered with the installation. It was obvious that things were bad so I went to the programs uninstall, and managed to get rid of most of what was there.

This didn't stop the warning notice appearing every time I started XP. I tried removing all the Norton folders in the program files and got rid of every file but one - this was "in use by Norton Anti-virus." Even after I renamed the folder the warning message still appeared.

The warning message had a link to the Norton web site, where the problem was acknowledged and there were instructions on how to get rid of it. However, one step was to go into the registry and manually remove two lines, with all the possibility of major damage if this wasn't done correctly.

That's when I really lost it with Norton. I've been working with programs that use the registry since around May 1995 (the Windows 95 preview edition) and I have NEVER had to alter the registry by hand. They know their program causes a problem yet they cannot write a simple program to make sure the mistake is cleared up without risk.

Had I cleaned up the registry manually I would then (according to Norton) be in a position to reinstall their software. Given the trouble I had with it I'd rather not go through all that gain, so I'll wait for XP Service Pack 2 for Anti-virus. The only other feature I use regularly is speed disk, but PC Magazine says that it's much slower than the XP disk defragmenter.

As someone else here says, such a pity a program you used to recomend automatically has sunk so low.


The Good, The Bad, and the Ugly .
The Good: Norton Systemworks 2003 Pro is a good value and works well on the faster Windows XP based computers as a comprehensive antivirus and utilities software bundle.

The Bad: It seems to install alright on Windows 98 or 98SE based computers but after running all of the Live-Updates I have seen it corrupt, crash, and BSoD (blue screen) computers that were previously working flawlessly. It is also not very fun rebooting into safe mode to try to uninstall the mess it creates. If you are running a computer slower than 1.5 Ghz in speed you should forget about using it. This program will turn your once speedy Pentium computer into a 486 in no time.

The Ugly: If you get it running ok on your computer you can expect one year of antivirus and live updates before either having to register and subscribe for another year of updates or you will have to completely uninstall Norton Systemworks 2003 and install something else. If you decide to go with Systemworks 2004 good luck. Symantec's Norton 2004 products are some of the buggiest, slowest, most privacy invasive, and problem ridden pieces of software ever distributed by a major software security company. You can also expect serious installation problems, poor customer support, required product activation (can only be installed once or twice on the exact same computer), and major performance degradation to even the latest and fastest computers.

The Solution: You can run many of the Systemworks 2003 utilities right from the CD-ROM. If you need to install and use a particular program such as Norton Ghost 2003 then only install that one program and not the entire suite of Systemworks programs. Before you install any new antivirus software make sure you completely uninstall the Norton Systemworks and Antivirus software first or you will see the new software like the new McAfee have major problems dealing with the leftovers files from Norton. For antivirus software go with McAfee Antivirus 2004 (if you buy the McAfee 2004 Internet Security Suite with antivirus do not install the Privacy Service program since it causes major problems). With McAfee 2004 there is no product activation required and it seems to run much more efficiently on newer and older computers than Norton antivirus 2003 or 2004. Some other reportedly good antivirus programs include PC-Cillin 2004, Kaspersky Antivirus 4.5 or 5.0, Panda Platinum Antivirus, and the completely free (to download and update) AVG Antivirus. In this era of unknown Windows security flaws and new viruses being found every day you should also consider using a good software firewall solution such as Zone Alarm and Zone Alarm Pro or XP users should enable the Windows XP internet connection firewall.


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