Northwest/KLM Offices and Phone Numbers

Northwest/KLM Toll Free Phone Numbers within the U.S.
Northwest/KLM International Reservations
Northwest/KLM European Ticket Offices
Northwest/KLM Asian Ticket Offices
Northwest/KLM Passenger Refund Department

Northwest Airlines/KLM
Toll Free Phone Numbers

Northwest Airlines Domestic Reservations and Existing Tickets	1-800-225-2525 24 hour
nwa.com Website Online Reservations and Technical Help	1-800-692-6955 24 hour
WorldPerks Service Center (for mileage questions and WorldPerks account maintenance)	1-800-447-3757 5:00 am to 12:30 am CST
Northwest Airlines International Reservations and Existing Tickets	1-800-447-4747 24 hour
Cantonese/ Japanese / Korean/ Chinese Language Reservations and Tickets	1-800-692-2345 6:30 am to 11:30 pm PST
Asian Language Desk:	Cantonese:  1-800-692-8011 Japanese:  1-800-692-2345 Korean:   1-800-692-1165 Chinese:  1-800-692-4410
Cargo Customer Sales and Service	1-800-692-2746 24 hour
Flight Information	1-800-441-1818 24 hour
French Language Reservations and Tickets	1-800-345-7458 8:00 am to midnight EST
Spanish Language Reservations and Tickets	1-800-345-7411 8:00 am to midnight EST
Deaf/Hard of Hearing (TTY/TDD)	1-800-328-2298 24 hour
Luggage Service	1-800-648-4897 Monday through Friday 8:00 am to 4:00 pm CST
VIP Same-Day Package Service	1-800-638-7337 24 hour

Northwest Airlines/KLM
International Reservations
Amsterdam, The Netherlands 020-4747747
Bangkok, Thailand (02) 652-1010
Beijing, China (010) 6505-3505
Frankfurt, Germany 0180-5214201
Fukuoka, Japan 0120-120-747
Guam, Mariana Islands 1-800-447-4747
Hong Kong 2810-4288
Jakarta, Indonesia (021) 520-3152
Kuala Lumpur, Malaysia (603) 2161-5901
London, England 08705 074074
Manila, Philippines (02) 817-0616
Mexico City, Mexico 5279-5390
All other Mexico 01-800-907-4700 or 01-800-830-7400
Nagoya, Japan 0120-120-747
Osaka, Japan 0120-120-747
Paris, France 0-0890-710-710
Saipan, Mariana Island 1-800-447-4747
Seoul, Korea 82-2-732-1700
Shanghai, China 86-21-6884-6884
Singapore, Singapore (65) 6336-3371
Sydney, N.S.W., Australia (02) 9767-4333
Australia Toll Free 1300 767 310
Taipei, Taiwan (02) 2772-2188
Tokyo, Japan
0120-120-747 (All Japan)
0476-31-8000 (Mobile)

Northwest/KLM European City Ticket Offices

FRANCE
Northwest Airlines/KLM Airport Ticket Office
Terminal 1
Aeroport Charles De Gaulle
Hours: Daily 5:00AM - 10:30PM

Northwest/Asian Ticket Offices

CHINA

Northwest Airlines/KLM
W501, 5/F West Wing
China World Trade Centre
No.1 Jian Guo Men Wai Ave
Beijing 100004 China

Northwest Airlines/KLM
East Podium
Shanghai Centre - Suite 207
1376 Nanjing Road West
Shanghai 200040
People's Republic of China

Northwest Airlines/KLM
Airport Ticket Office
B3-106, International Terminal Building
Pudong International Airport
Shanghai 201202
People's Republic of China

HONG KONG

Northwest Airlines/KLM
1908, Cosco Tower
183 Queen's Road, Central
Hong Kong

JAPAN

Northwest Airlines/KLM
411-1 Aza-Ihei Chatan-cho
Okinawa 904-0102 Japan

KOREA

Northwest Airlines/KLM
1st Floor, JoongHoo Bldg.
61-21, Taepyung-ro, 1-ka,
Choong-ku, Seoul, Korea
Zip code: 100-101

GUAM

Northwest Airlines/KLM
458 S Marine Drive
Tamuning, Guam MP 96911

SAIPAN

Northwest Airlines/KLM
Saipan International Airport
Caller Box PPP 650
Saipan MP 96950

PHILIPPINES

Northwest Airlines/KLM
9/F, Athenaerum Building
160 Alfaro Street
Salcedo Village, Makati, Metro Manila
Philippines

SINGAPORE

Northwest Airlines/KLM
331 North Bridge Road
Odeon Tower #08-06
Singapore 0718

TAIWAN

Northwest Airlines/KLM
9F Number 2/Tun Hwa South Road
Section 1 Taipei Taiwan R.O.C.

THAILAND

Northwest Airlines/KLM
4/F., The Peninsula Plaza
153 Rajadamri Road
Bangkok 10330 Thailand

AUSTRALIA

Northwest Airlines/KLM
PO Box R 868 Royal Exchange
NSW 1225

Northwest Airlines/KLM Passenger Refund Department

Northwest Airlines/KLM
Passenger Refund Department MS C6591
7500 Airline Drive
Minneapolis, MN 55450-1101
(612)-726-2422
Hours: Mon-Fri 8:00 am - 4:00 pm (Central Time Zone)