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Home > FAQ's About our Engraved Gifts
FAQ's About our Engraved GiftsHOLIDAY SHIPPING INFORMATION:
12-15-04 – Last day for Christmas Ornaments with anticipated delivery by Christmas. First Class Mail only for these.
12-15-04 – Last day for Ground Delivery option with anticipated delivery by Christmas
12-16-04 – For Christmas delivery, we recommend using 3rd Day, 2nd Day shipping option
12-18-04 – For Christmas delivery, we recommend using 2nd day shipping option
Question:
If I order a monogram font and have other lines to engrave, what will the font look like for the other lines.
Answer:
We use a matching font for other text when you order a monogram for your engraved gifts.
Question:
Why can't I get all of the characters to fit on the line?
Answer:
Our engraved gift items all have engraving limitations, these limits are set up by our engravers as to what will look best for each item. Each gift will only allow you to enter the number of characters allowed for each line so that you don't have to worry about counting the characters. In most cases, we can add an extra character or two, simply leave a space out of the inscription and leave us a note in the comments section of the order form to add the extra space.
Question:
When will I receive my gift order?
Answer:
We ask our customers to allow 3 business days for production, you can upgrade your shipping selections at checkout.
Question:
Why do some items not have all of the font selections on them?
Answer:
The font selections are set up by our engravers as to what would look best for each item considering the engraving area. Some gifts can accomodate a monogram font and others do not have a large enough engraving area. Some items are engraved with only the font shown.
Question:
Why can't I use initials for the script of shelly fonts?
Answer:
The script and shelly fonts are very slanted, when you engrave something in all capital letters or initials, the letters aren't spaced out evenly because of the slant in the lettering style and it is also harder to read. It would be similiar to writing something by hand, you wouldn't write it in all capital letters, you would do it in the upper and lower case format. The same with initials, you would normally hand write them in a block style. We can engrave initials in the Upright Script Format because that engraving font doesn't have a sharp slant.
Question:
Do your gifts come in gift boxes?
Answer:
Yes, all of our gifts come in gift boxes appropriate for gift giving.
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when your gift is engraved
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