Streamline SAP Delivery: Partnering to Deliver SAP Solutions
SAP partners know the challenges of delivering high quality, cost-effective services and solutions. SAP systems are an integral part of any customer’s business operation. Consequently, SAP upgrades need special attention. Like all important projects, SAP upgrades can be large undertakings, consuming significant resource, time and budget dollars. Managing and mitigating the risk associated with these projects and delivering a reliable system is not an easy task.
As an SAP business partner, you need to clearly articulate the business value and expected results for every project you undertake. Then you must deliver on your commitments. This means delivering a well-performing system on time and within budget. We can help you do just that!
Compuware has partnered with SAP to help SAP customers lower the total cost of ownership (TCO) of implementing new SAP functionality. Whether it’s service pack maintenance, upgrades, system consolidations or the addition of new functional components, these implementation projects require time and attention in order to go smoothly. Compuware offers practical solutions that reduce project risk, cut out project cost and deliverable reliable results.
Compuware Value Proposition
Compuware’s SAP Solution Offerings are designed to lower implementation risks and costs by:
- identifying and mitigating business, technical and project-related risks
- identifying the critical path components associated with a successful upgrade project
- automating the creation of “as is” and “to be” business models with two-way integration with SAP Solution Manager
- automating the creation of test scripts and training materials
- testing and resolving application defects prior to production cut-over
- providing proactive enterprise-wide capacity planning and performance benchmarking
By combining experienced professionals with award-winning technology, Compuware’s SAP Solution Offerings use a fact-based analysis approach to cut planning and analysis time by up to 50 percent. When coupled with our risk-based analysis and testing tools, the total effort required to perform SAP upgrades can be reduced by as much as 25 percent.
Solution Offerings
The Compuware SAP Solution Offerings focus on effective upgrade testing, functional realization and performance planning and realization. The offerings include:
SAP Support Pack Service
This assessment and testing service identifies the optimal upgrade path for your specific SAP implementation. The service uses automated analysis tools to document the “as is” and “to be” business models. Risk-based test plans are developed to focus on the high risk and high value areas of change. When coupled with the automated creation of test scripts and training materials, this testing service can significantly streamline the overall upgrade effort.
SAP Functional Realization
If you need an enterprise-class quality management solution to ensure reliable implementation of a large, complex SAP upgrade, this solution is for you. This comprehensive QA solution identifies the major risks of deploying an SAP upgrade, then utilizes a technology toolkit and automated QA methodology to perform pre-deployment test planning, test execution and reporting. The test methodology and key test assets are retained and can be used to significantly reduce future testing effort.
Server Performance Realization
This service assesses and baselines the current server infrastructure and models the future environment based on anticipated user traffic. This allows an SAP customer to ensure that adequate infrastructure is in place to handle current and future production system requirements.
Network Performance Realization
This service helps SAP customers predict anticipated network bandwidth requirements and anticipated end user performance. By modeling network performance prior to a production rollout of an SAP upgrade, you can avoid network bottlenecks, control WAN costs and meet end-user expectations.
SAP Performance Triage
When performance problems occur, resolving them quickly takes a combination of the right tools and experienced professionals. By utilizing this solution offering, SAP customers can quickly identify the root cause of performance problems. This reduces downtime and increases end-user satisfaction.
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