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Hawaii Marine Company - naval architecture, boat & yacht design,  marine engineering, maritime expert witness, marine photography, NAVIC 10-92 submittals, nautical systems, professional engineer, stability tests, computer aided design and drafting services

Hawaii Marine Company
Naval Architectural, Marine Engineering & Computer Aided Drafting & Engineering

Hawaii Marine Company - naval architecture, boat & yacht design,  marine engineering, maritime expert witness, marine photography, NAVIC 10-92 submittals, nautical systems, professional engineer, stability tests, computer aided design and drafting services

E-mail - hmt@hawaii-marine.com    Web Site - http://hawaii-marine.com/templates
45-302 Makalani St., Kaneohe, HI, USA   96744-2819
Phone/Fax (808) 247-6443

Home Background References Stability Article Trim Article Usage Terms Privacy Policy Tech Support

 

Technical Support

Each electronic worksheet has usage documentation already included within purchase packages.  This documentation is designed such that you will not normally need any further assistance from Hawaii Marine to use the package.

However, besides documentation included with electronic worksheets, we do provide tech support on a prepaid hourly basis.  

This support is designed to help you to get up and running on an existing electronic document or in creating a new one.

Technical support services must be prepaid.  Please prepay the amount of hours you expect to be helped.  Unused hours will be refunded back to you.  If additional hours are required another prepayment must be made for them.  A one hour minimum payment is required.  Prepayment is set up to be instantaneous and easy by using the following payment options:

Standard $75/hour

Rush $100/hour

Alternatively, you may pay through check.  With this option you must wait 10 days after our receipt to allow for bank processing.  This applies to domestic United States checks.  Allow twenty days for international check payments to clear the bank.

After you have prepaid for our services, you may call us at your own long distance expense or work through email.  Any contact time, whether it be by phone or email will be deducted from your prepaid fees.

 

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Copyright © 1997- 2005 Hawaii Marine Company, 45-302 Makalani St., Kaneohe, HI   96744-2819  USA    Phone/Fax (808) 247-6443 Emergencies (808) 235-0870.  This Site Last modified: 03/19/05 01:00 AM.

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This web site created by Advanced Technology Associates Hawaii.  For questions or comments about this web site send e-mail to Brian Trenhaile at bt@atah.net.

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