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Puppet Universe Testimonials

Here are some words from the many satisfied customers about their experience shopping through our wide selection of Hand, Finger, Bath,Baby and Pop-up Puppets as well as our lines of Marionettes and Puppet Theaters.

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We are absolutely thrilled with our puppets! I searched quite extensively
for quality puppets, while trying to keep within our budget, (which can be
tricky as a non profit agency!). These puppets are going to reach
thousands of children, and have already been quite the item around the office!
They're perfect for what we're doing, and we're extremely happy with them!
Should we need any more of them in the future, I know where to purchase
them. Thanks for making such an excellent product.

Sincerely,

Shauna

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Joanna,

He loved it!!! So did my kids! You guys did a great job!! Thanks a bunch!

Kristi

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Mr.Alan,

I would like to thank you for your services. I received the 5 puppets yesterday and the Dad in blue today. Their timing was perfect! Once again, I thank you for your prompt service and we look forward to requesting more material at a later date.

Amy

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Alan,

Thank you so much. I can't wait to order the puppets. I love puppets, and use them a lot in my work with the children at the hospital where I work. Thanks for following up so quickly!

Cad

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Puppet Universe,

I love my puppet he just finished his second commercial

Dow Lucurell, President
Uptown Espresso Inc

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Thank you so much! You guys are awesome. We Washingtonians are the best :)

Dana

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Hello there!

Just to let you know the two puppets arrived and I'm just thrilled. I’ve been looking forever for little dog puppets, but just couldn't find the right expression or quality. Your little guys fit the bill perfectly. They have such expression and are so well made. They nearly fooled my real dog, Cricket. Almost had her going there – “A new puppy! But my toys, my food!!...”

Anyway, thanks so much. Your puppets are terrific!!

All The Very Best,

Twylla

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Joanna,

Thank you! What an unexpectedly pleasant experience, to actually have someone CARE about the timing of my order! EXCELLENT customer service!!

Have a great week!

Jane

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Dear Puppet Universe,

Hi, in March one of our parent council members(Tami Scott)placed an order for 26 puppets. We received the puppets today and would like to say THANK YOU for the awesome product. The puppets are so cute. I can't wait for the kids to see them. I also wanted to thank Jeff for making the ordering so easy, and for the adorable Santa. We are looking into ordering more puppets for the school, as well as a few for ourselves.
I do have a question for you, do you get a lot of Canadian orders? If so would you consider looking into a Canadian distributor? Just wondering as this would be something I would most definetly like to look into futher.

Anyways, thank you again. A very happy customer,

Terry

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Dear Puppet Universe,

Yes, I received the puppets in Australia and they are truly gorgeous. Fits my needs just fine especially the raccoon which goes with my raccoon book which I retell to my young class- now I have the beautiful puppet too.

Thank you!!

Suzanne

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Dear Puppet Universe,

Thanks for your help with my order. Everything got there on time as promised and my nephew was pleased with his dinosaurs.

I appreciate your extra effort to assist me.

Carl

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Hey You Guys,

Just wanted to drop a quick note to let you know that the puppets turned up this morning!

They are gorgeous! Many thanks.

Helen

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Dear Puppet Universe

I wanted to let you know the puppets we ordered below for our little 3 and a
tiny bit year old, Heidi, arrived yesterday and they have already been
played with heaps. Heidi absolutely loves them (even Wolfgang (her dad)
spent almost 2 hours with them with her last night).

The table top puppet theatre is brilliant and the puppets beautiful (mind
you, she absolutely insists that the "Old MacDonald" finger puppet is a
girl - because of the shoulder length hair - hee hee). The Queen, Prince and
Princess are beautiful too and we managed to find a King elsewhere.

We now await the next order we made with you that is on its way and cannot
wait until they arrive.

Thank you for the best service in every way - it was an absolute pleasure to
deal with you. Fast, efficient and awesome products.

Kindest regards,

Cathy.

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Joanna,

THE PUPPETS CAME, THE PUPPETS CAME! They are absolutely gorgeous! Thank you, thank you, thank you. I will certainly spread the word of your great product and most importantly YOUR WONDERFUL SERVICE.

Thank you again!

Sue

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Hi,

My letter to you is so long overdue, I am embarrassed. I can't believe I haven't written back to you and I actually think I thought that I did. Does that make sense?

Anyway, I wanted to thank you so much for sending us the new parts for our puppet theatre. Your company and you customer service is excellent and it is so nice to still have those things happen and with ease every now and then.
Please know that it is appreciated so much and I am so sincerely sorry you haven't received word from me so much sooner. I was so pleased and excited when the parts arrived and everyday I said to myself - write them right now and let them know, and I can't believe so much time has passed.

This theatre is awesome and my husband, myself, our 12, 10, 3 and even 9 month old love it and we are always so excited to show people who come over.
You will only get the best of recommendations from us!!!!!!!!!

Thanks again for everything and please know how sorry I am for the lateness- the fact that you sent new materials to us was not taken lightly at all.

Sincerely,

Carol

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Joanna,

Here's a picture and a testimonial.

My beagle finger puppets are adorable and selling like hotcakes! At an
affordable retail price of $5.00 per finger puppet, I'm able to recoup my
costs and donate money to animal protection groups. Working with Puppet
Universe was very easy from the design process, through the prototypes, to
manufacturing and delivery. Communications with Puppet Universe were
excellent; turnaround time on email was almost instantaneous. The sales of
my finger puppets have gone so well, that I plan to reorder soon. I
wholeheartedly can recommend Puppet Universe!

Valerie Blettner
Grinning Beagle Productions
http://www.grinningbeagle.com

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Dear Puppet Universe,

The puppets are AWESOME!!!!! Thank you sooooo much! We are looking
forward to using them!!

Thanks again!

Terri G.

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Hola,

Hemos recibido la mercancia, todo perfecto, las marionetas son más bonitas
que en las fotos, estamos muy contentos con el material, esperamos poder
hacer otro pedido en breve.


Un saludo y hasta pronto.

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Muchisimas gracias Lili,

la marioneta llego en perfecto estado hoy a las diez de la mañana y es preciosa, eternamente agradecido desde España POPE.

Hemos recibido el pedido hoy 22/1/04, y está todo perfecto.
Gracias por todo y un saludo.

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Dear Puppet Universe,

I was pleasantly surprised when my baby dragon puppet arrived many days before it was supposed to. Now I will have it to give to my granddaughter on her birthday Jan 31st. Thanks for the extra attention you paid my order. Also, the puppet is so plush and seems to have been made with much care put into it.

Thanks again. I'll be back for other grandchildren's birthdays!

April

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Dear Puppet Universe,

Just a quick thank you note.

The wolf puppet arrived this morning and is great! A very big thank you to all of you for such great, friendly, professional service. I look forward to buying even more puppets from you in the near future (as some of my friends have seen him and want their own now!!). Hope the snow cleared up!

Thanks again,

Gareth. J

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Hi,

Thanks for the free puppet! I will save for when my [out of state]
Granddaughter visits. We were all impressed with the quality of the puppets.
I did not take them out the box till the children got them at Xmas. It would
have been helpful to have known which ones had 4strings and which had
6strings. I might have given them to different children [by age] if I would
have known. However it was a GREAT present. Everybody loved them all and
shared.

Sincerely,

Gwyneth [Grandma!]

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Hello Lili,

I got your voice mail message. Thanks so much for your time and effort with this. If it's guaranteed by Friday, that's perfect! My son's birthday party is Saturday and that is when I need it. As the order stands now, it's great.

Again, I really appreciate your help and all the follow up!!!!! I wish all my online orders went so smoothly :0

Regards,

Vicki

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Dear Puppet Universe

I knew from the minute you answered the phone that I would enjoy buying puppets from you. And when there was a small problem with my order, you exceeded my expectations in resolving the problem. Thank you for your great customer service.

My husband and I have been having a lot of fun with the 12 finger puppets that we bought for our 8 month old daughter ... even after she has gone to bed! :)

Sincerely,

Rebecca D

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Dear Puppet Universe,

We received the puppets yesterday! They are beautiful! We can't believe the fast service.

Thanks,

Judy T

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Dear Ms. Baird,

Thank you for your ever speedy response! I must write again that you are by far the most personalized, responsive, and thoughtful company I have ever dealt with. Thank you, thank you, thank you. If you ever need a testimonial...contact me!

Regards,

Theresa H

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Hi,

WOW - you're good - I will see to it that I return and bring friends!!

Thanks & Happy New Year!

Etta M

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Thanks, you guys.....You're the greatest!

Have a GREAT holiday!!!!

Annie

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Dear Joanna,

He lovessssssss the wizard marionette and wants to buy
more with his own money!!!

THANK YOU SO MUCH:)

Grace

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Hi,

Two puppets arrived today, very pleased with them,
thanks for the excellent service!

Tamara

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Wow - you guys are amazing - a million thanks - will send a picy of the gorgeous puppets in action after Chrissy!

Alicia

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Dear Joanna,

Just wanted you to know that I received the Pinocchio puppet. Thank you for your great response time with my emails and other questions regarding my order. I was well pleased and will pass the word around about your web site to other Moms. Have a good Holiday!!

Rosemarie

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Joanna,

Thanks so much for the follow up. That is awesome news. You guys are the best! This is my second order this season. Sent the Einstein puppet/book collection to my adorable little niece. We just love your stuff.

The whole family is a fan club now, too. Hope you and yours enjoy a very happy and healthy holiday season.

Warmest regards,

Mary

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Hello,

Here is my mouse- Chris Mouse. I got him around Christmas time last year. He goes to Renaissance festivals with my husband and I. He uses buttons for money, since everyone needs buttons for something!! I have a blast with him and it is great ice breaker with children and adults.

Thank you,

Holly



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