We live in a world in which travel has become both
increasingly important and complex in its variety of modes and choices.
Travelers are faced with a myriad of alternatives as to transportation,
accommodations and other travel services.
Travelers must depend on travel agencies and others in the industry
to guide them honestly and competently. Student Travel Services
strives to conduct its business activities in a manner that promotes
the ideal of integrity in travel and agree to act in accordance
with the applicable sections of the following Principles of the
ASTA Code of Ethics. Complaints arising under this Code should be
filed in writing with the ASTA Consumer Affairs Department.
In addition Student Travel Services is a member of the following
organizations and commits to their guidelines and philosophies.
The BBBOnLine Reliability Seal confirms a company is a member
of their local Better Business Bureau, has been reviewed to meet
truth in advertisement guidelines and follows good customer service
practices. You may click on the logo to view the Better Business
Bureau Report for Student Travel Services.
NTA is an organization of nearly 4,000 tourism professionals focused
on the development, promotion and increased use of tour operator-packaged
travel. NTA serves as a consumer advocate through membership requirements,
education, and a $250,000 Consumer Protection Plan. For more information
visit NTA's web site at www.ntaonline.com.
ASTA, short for the American Society of Travel Agents, is the world's
largest association of travel professionals. ASTA's 26,000 members
include travel agents and the companies whose products they sell
such as tours, cruises, hotels, car rentals, etc. ASTA is the leading
advocate for travel agents, the travel industry and the traveling
public. The ASTA logo is recognized around the world as a symbol
of professionalism and integrity. It's a sign of membership in ASTA,
the professional affiliation most often endorsed by the media when
recommending how to find a reliable travel agent.
Created by ASTA, the world's largest travel trade organization,
to raise consumer confidence in tour operator participants and to
build recognition with travel agents and traveling public. With
these concerns in mind, ASTA’s Tour Operator Program (TOP)
identifies reliable, financially stable tour operators who are travel
agent friendly. All TOP members participate in a recognized consumer
protection plan, and who have met additional standards of reliability.
 The
National Association for Campus Activities, serving college and
universities, is committed to inspiring excellence in student leadership
development and programs outside the classroom, advancing the campus
activities profession, and enhancing a marketplace. The Association
accomplishes its mission by providing educational and business opportunities,
resources and services for college students, staff and suppliers.
Developed by National City Bank, the TFPP is a true escrow agreement
between tour operators and the Bank. Individual deposits are received
from consumers and retail travel agents via the tour operator, and
are deposited in an escrow account controlled exclusively by National
City Bank.
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