Application Management
Creating advantage through outsourcing
Compuware's Application Management (AM) services provide a disciplined approach to improving application development, maintenance, implementation and testing. Clients can expect Compuware to take the time to understand their business, accept responsibility for recommendations and deliver solutions that add value. While Compuware recognizes that each client has different goals and requirements, our AM solution delivers the following benefits:
- improved application service levels
- greater focus on strategic IT initiatives
- reduced IT operating costs
- reduced time-to-market for new applications
- flexible resources and access to technical expertise
We package this approach under our Application Management Center™, where we successfully integrate people, processes and tools to support business-critical applications.
The scope of our AMC approach
Our Application Management Center™ approach is available across all technologies and platforms and may include:
- new design and development of applications
- implementation and global rollout of application releases
- production support
- customer support
- maintenance of enhancement release schedules
- help desk management
Application Management Partnership with Ford Motor Company
Challenge: Ford sought to consolidate and streamline its global IT organization to enhance the company's efficiency, productivity and profitability — and maintain quality.
Solution: Ford has engineered a global strategic IT pact with Compuware and IBM that will sharpen the business focus of its IT organization and speed the delivery of application development, enhancement and management services. The focus is on continuous improvement. Full story >>>
Ford and Compuware open Application Management Centers in Europe
Compuware and Ford Motor Company have signed an agreement to implement Application Management Centers (AMCs) in Essex, United Kingdom and Cologne, Germany. View press release >>>
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