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Any time you have any questions, comments or suggestions you can feel free to contact us! Our team of dedicated and professional staff strive to answer customer requests as quickly as possible. We have a record response time. Most questions are responded to within one business day.

  • Visit the Support Center for total customer care.
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    Web/Email

    Departments Handles:

    General, Sales Questions:
    Fill Out Contact Form

    		If you have any questions before signing up, you can reach us here.

    Billing & Accounts:
    Open a Billing Ticket
    (client use only)

    		Enable/Disable SSH, Billing Issues, Plan Upgrades, Purchase Add-ons, Suspension Notices, Domain Name Issues, Account Login Problems.

    Support & Technical Issues:
    Open a Support Ticket
    (client use only)

    		Alert Site down, broken CGI scripts, Network Issues, FTP/uploading problems, control panel issues.
    Goto HelpDesk (Open & Track Tickets)


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    Important Notes: Our live chat technicians are ONLY trained to cover: Support & Sales issues. If you have a query outside this department (e.g. billing, domain renewals, cancellations), you must open a ticket. Our support techs are not trained and do not have the required tools to deal with issues outside their department..


    LYPHA™ POP Locations

    United States
    		 Australia


    Address:
    Lypha Networks
    8345 NW 66TH ST #7633
    Miami, Florida 33166-2626
    USA
    Address:
    Lypha Networks
    Level 9, Corporate Centre
    Bundall, QLD 4217
    Australia

    General:
    206-600-6855 (voicebox)
    206-600-6955 (fax)
    Monday-Friday 9am - 5pm;
    Saturday 9am - 1pm

    Support:
    Customer Support Center
    Email/Live Help (Web/ICQ/AIM)
    24 hours a day, 7 days a week

    		General:
    073-009-0517 (phone/fax)
    Monday-Friday 9am - 5pm;
    Saturday 9am - 1pm


    Support:
    Customer Support Center
    Email/Live Help (Web/ICQ/AIM)
    24 hours a day, 7 days a week

     

     

     
    		 

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