Gift World Collection.com

Contact Us: Click to Email: giftworldcollection@yahoo.com
For FASTEST customer service, please email us. We are normally available right away during normal business hours.


Order Confirmation
You will receive an order confirmation after your order has been received. We are always available via email, we will answer every email normally right away.


Important Note About Shipping
UPS charges $5-10 for an address correction. Unfortunately we cannot continue to absorb these fees due to improper shipping addresses and we must pass these fees on if we are billed for the correction. We do make every attempt possible to verify all shipping addresses before processing your order.

We only ship in the continental USA, Military Addresses, Hawaii and Alaska. No PO boxes please. UPS does not deliver on Saturday. Priority mail delivery is available for AA, AE, AP, ALASKA, HAWAII at checkout for $9.95.

Privacy
Please view our privacy policy through the link on our front page to ease your safe online shopping concerns.
We respect your privacy to the highest extent, your information will not be sold to anyone for any reason.


Security
We use the strongest secure server available, we are a Yahoo Store, all transactions are processed through Yahoo, a name you can trust.


Contacting Us
For Fastest Customer Service, Please Email
E-mail: giftworldcollection@yahoo.com
Email: We will normally respond to your email right away during business hours.
Voice: 9:00 AM - 4:00 PM Monday - Friday, excluding holidays and weekends.
Regarding returns, please review the return policy below and please note RMA requests must be emailed.


Contact Us: Click to Email: giftworldcollection@yahoo.com
For fastest customer service, please email. We are normally available right away during business hours.

Gift World Collection.com
www.gift-world-collection.com

Voice: 704-573-0462 (Email is the quickest way to reach us, we are a 100% internet store.) Sorry, we do not accept telephone orders for accuracy reasons. Please refer all ordering questions and product questions via email. Your comments and questions are very important to us. If you have a question about an order placed, please include your order number with your email.

Fax: 704-573-3103
10033 Grand Junction Road
Charlotte, NC 28227

Regarding Returns - RMA requests must be emailed. Personalized engraved gifts cannot be refunded or exchanged. Please view our return policy stated below.

For engraving accuracy reasons we do not accept phone orders, thanks.



giftworldcollection@yahoo.com

Returns

Important: Personalized gifts cannot be returned, please be sure that the item you are ordering is what you are wanting including the lettering style. If you are not sure about an item, our suggestion is to order 1 item personalized for yourself before ordering multiples. You may also email us with any questions or concerns about the item before you order it customized. All sales are final on personalized gifts.
Non Customized items may be returned within 10 days of delivery (3 days on jewelry items) with an issued RMA, a 20% restocking fee will be deducted from the purchase price and shipping fees are not refundable. No Exceptions. Each of our gifts are carefully inspected a minimum of 2 times before the order is shipped.

Returned orders without an RMA will be refused and returned to you. If a shipped and confirmed order is refused by the customer, a 50% restocking fee will be applied.

Other Information

If you request a change to your inscription via email, please be sure that you have received a reply from us so that you can be sure that we have received the change request. If not, we cannot be responsible for change requests. If an item has already been engraved when we receive the change request, we cannot change the order. Thanks.

We do not guarantee delivery times. Please order your gifts well in advance of the date needed. We reserve the right to cancel an order due to missing information, incorrect billing information, etc. We are not responsible for a gift order arriving late for an occasion. Please order your gifts at least 3 weeks prior to the occasion to prevent late arrival of your gifts. We reserve the right to limit the quantity on large orders. Your billing address must match your credit card or your order is subject to cancellation.

Online photos are not shown actual size, we are not responsible for typographical errors in respect to the description of the items online. We do not warrant against slight color variations of the items photos published on the website.

7% Sales Tax will be charged for orders shipping to NC.