23 August 2005 09:03:28 - Between 8.15am and 8.45am the last of the repair work was completed. This means the Live service may not have been available during this time.
The Live Service is now up and running and email update will be sent shortly.
Sorry for the inconvenience.

23 August 2005 08:20:34 - Between 2:30am and 4:30am this morning we performed essential database repair work. This Live service was not available at this time.

22 August 2005 18:45:38 - The intermittent issues with our live system earlier today have now been fully resolved and normal service has resumed.

We will continue to monitor the system overnight as usual to ensure that the system continues to function as normal.

Please accept our apologies for any inconvenience caused to you or your customers.

Kind regards

Protx


22 August 2005 17:11:02 - We are still experiencing intermittent issues with our live system. This means that your customers may have difficulties in ordering from your site.

Although the cause is not yet known, our technical team is working to identify and resolve the issue as soon as possible so that disruption to your business is kept to a minimum.

We will post any updates on the monitor page of our website at: http://www.protx.com/services/monitorvsp.asp and we will inform you by e-mail once this issue is fully resolved.

In the meantime, if any of your customers experience difficulties when ordering from your site, please advise them to wait a few minutes and try again.

Please accept our apologies for any inconvenience caused to you or your customers.

Kind regards
Protx


22 August 2005 15:00:12 - We are currently experiencing intermittent service problems with our live service. Our technical team is currently looking into the issue. We will update this page with progress.