In order for your ebusiness, ecommerce or web portal solution to deliver maximum return, it must meet the needs of your customer, your market and your organisation.

Design & Storyboarding

Site design is a key element in creating a successful web site. Design needs to meet your business objectives, exceed user expectations and reinforce your company brand values. All of our e-business and portal web site solutions are expertly designed to provide a compelling user experience, leading to increased visitors, improved conversion ratios and enhanced customer loyalty. Design services range from existing site overhauls to high-street branded shopping portals.

Build & Integration

When a design and site specification have been agreed, our expert engineers will create a live transacting site that can be managed through an easy-to-use internet based administration system. We add any new functionality or features that may be required, and can integrate with back office, payment, and fulfilment systems, as required. We take care of all technical issues leaving you free to concentrate on managing your product catalogue and orders.

Search Engine & Site Marketing

In order for customers to find and purchase from your online business it is essential that you are equipped with the right skills and tools to successfully market your web site, its products and its services.

In the light of the ever-changing nature of the search engine industry, Shopcreator has recently launched a new Search Engine Optimisation Service that provides in-depth consultancy, optimisation and submission services along with monitoring and reporting. This highly successful service is available for any web site. Contact us for more details.

Through our affiliate programs and tools Shopcreator can also give you a head start on making connections in the online world with one intention—increased business for you. Shopcreator is integrated with some of the best know affiliate systems, including Trade Doubler, Kelkoo and Pricerunner. Our suite of tools will allow you to track activity of affiliates, and how much revenue they generate for you. More details appear in our Partners section of the web site.

Training

Our dedicated in-house training specialists offer a range of bespoke and modular training, to enable you to use your Shopcreator solution to its full potential. Training courses can be built to meet your precise needs and preferences and options include: how to build and manage an e-commerce store, advanced technical web site design, and portal content management training. A training overview can be found in the adjacent library.
Please call us on 0845 12 11 400 for details of availability and for in-depth course information.

Support

All Shopcreator clients receive help desk technical support between 9am and 5pm Monday to Friday, as standard. Otherwise, additional support is available at a level determined by the type of Service Level Agreement that you choose to have in place with us. All store and portal owners also benefit from comprehensive documentation in order to effectively manage the solution that you choose.