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Microsoft Outlook XP

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ISSUE
Setting up email in Outlook XP
 
ERROR MESSAGE
How do I add my email to Outlook XP?
 
RESOLUTION

Step 1

  • Locate the Microsoft Outlook icon on your desktop
  • Right-click and select Properties

 

Step 2

  • Click Email Accounts

 

Step 3

  • Select Add a new e-mail account
  • Click Next

 

Step 4

  • Select POP3
  • Click Next

 

Step 5

  • Enter your user information and e-mail address information. Note: Your e-mail address and username may not be the same, check your notes from when you first established an account with GCI Internet.
  • Incoming mail server (POP3): mail.gci.net
  • Outgoing mail server (SMTP): smtp.gci.net

  • If you have a cable modem connection you may click Test Account Settings
    Once the test is complete you should see 5 green checks
  • If you have a Dial-up connection and you are connected to the internet you can test account settings as well. If you are not connected to the internet, the test will fail.
  • If you are connected to the internet and do not get 5 green checks, you will want to verify all your settings.

 

Step 6
You can click More Settings to setup how you connect to the e-mail account.

Click the Connection tab:

Cable modem user
If you connect using a cable modem, you would select Connect Using My Local Area Network

  • Click OK
  • Click Next
  • Click Finish

Dial-up user
If you connect using a Dial-Up modem, select Connect Using My Phoneline

Look under Use The Following Dial-Up Networking Connection:

  • Select the drop down box and select your GCI connection
  • Click OK
  • Click Next
  • Click Finish

 

Your e-mail is now configured. Return to the desktop and double-click the Microsoft Outlook icon to start the program.

 
OPERATING SYSTEMS IMPACTED
  ·WinXP
GCI PRODUCTS AFFECTED
  ·All
 
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