On this
page we
explain how
to order
product and
use our
shopping
cart. We
also
describe our
payment
methods and
shipping
costs.
We
offer
several ways
to order our
products:
1)
Via the
Internet. We
use https
secured
processing
for your
protection.
We also take
the extra
step to
encrypt your
credit card
information
on our
server. See
our
privacy
policy
for more
information.
Each item
for sale has
two buttons
to order
with:
- this
button adds
the item to
your
shopping
cart. When
you add one
to your
shopping
cart you
will first
be prompted
to enter the
products
personalized
information.
You may view
your
shopping
cart, change
the items
placed
there,
and purchase
the contents
by looking
for the
shopping
cart icon
and clicking
on it.
- this
button will
take you to
the screen
to enter any
personalized
information,
and then
proceed
directly to
the checkout
process.
Shopping
Basket
Problems:
If you are
having
problems
with our
shopping
basket and
ordering
(shopping
basket
always
empty), it
may because
of your
Cookie
settings on
Internet
Explorer or
Netscape. We
use cookies
to provide a
smooth and
enjoyable
shopping
experience.
You can try
setting your
privacy
options in
IE for
example, to
medium and
then try to
order a
product
again. To do
this when in
Internet
Explorer, go
to Tools,
Internet
options and
click on
privacy tab.
Then simply
change your
setting to
medium and
hit apply.
After you
are done
shopping you
may change
it back.
Support for
customers
that are
blocking
cookies
completely:
See previous
paragraph on
shopping
basket and
ordering
problems. We
recommend
changing
your
security
settings, or
in IE adding
www.more4kids.com
to accept
cookies.
However, if
you don't
wish to, we
do support
total
cookie-less
shopping,
unfortunately,
its a little
more
cumbersome.
The default
is you can
only buy one
product at a
time. If we
notice
multiple
product
purchases
from the
same address
we will go
in and
adjust the
shipping
after the
fact and let
you know so
you are not
paying full
price for
each product
shipped.
Orders must
be on the
same day and
within the
same hour or
two.
To utilize
fully the
shopping
cart for
multiple
purchases,
simply stay
in our back
end shopping
system. To
do this, on
our main
webpage
(www.more4kids.com),
click on the
"store" link
and when in
our backend
store use
the
navigation
links on the
side and at
the top of
the pages to
find and
order your
products.
In the
shopping
basket don't
use the
navigation
links under
the items,
just use the
links on the
left hand
side or at
the top of
the page.
2)
Mail
- Our
online
ordering
system now
supports
payments via
mail. Order
as you
normally
would via
the internet
and just
select
"check" as
the payment
type. Once
you receive
your email
order
acknowledge,
send a copy
of your
order form
along with
your check
or money
order to:
More4Kids
Inc.
8711
Ellington
Way
Chattanooga,
TN. 37421
If paying by
check or
money order
please make
payable to
More4Kids
Inc.
*** Note,
please
include
PHONE or
EMAIL
with all
MAIL
orders. If
we have any
questions we
need the
ability to
contact you.
If we are
not able to
contact you
we may not
be able to
fulfill your
order. Also
please be
aware that
orders sent
via Mail
take longer
to process.
For 1st time
customers we
wait until
the check
has been
cleared (an
extra week
or so).
3) Phone
Orders -
orders may
be made by
phone,
however, we
encourage
using the
Internet or
mail/fax to
help
eliminate
error. You
can reach us
at
423-490-0900.
If we are
not
available
leave the
best time to
contact you
along with
your time
zone.
Payment
Methods:
We accept
Visa/MasterCard/Discover for
Internet,
mail/fax and
phone
orders.
For mail
order we
also accept
personal
checks and
money
orders.
Personal
checks must
clear for
first time
customers
before order
is sent.
Once a
customer
becomes
established
with us we
will ship
upon check
arrival.
If you any
questions
about
ordering,
feel free to
use our
contact form
or call us
at
423-490-0900
and we will
be happy to
answer any
further
questions
you may
have.
Shipping
& Handling:
** Please
make sure
your contact
information,
especially
your email
address is
correct. Due
to the
personalized
nature of
our products
we may need
to reach you
to clarify
information,
and if we
have a bad
email
address or a
phone number
it may delay
processing
and shipping
**
U.S.
Ground is
usually shipped media
mail,
depending on
the weight.
The first
item is $1.75 and
each
additional
item is $.50
Priority is
shipped US
Priority
mail. It is
$4 for the
first item
and $.50 for
each
additional
item.
Note on
U.S.
Shipping
All our
quotes below
are
shipments
are based on
US Postal
Service
shipping
estimates
and are are
Not
Guaranteed
by us.
We utilize
the U.S.
Post office
for our
priority and
standard
mail.
Priority
mail is
usually the
fastest way
to ship. The
U.S. Post
office
quotes
between 2 to
3 business
days.
However, we
have
occasionally
seen
Priority
Mail take
longer.
While we
take great
pride in our
timely order
processing
(usually
within 2
business
days during
the
non-holiday
season and 3
to 4
business
days during
the holiday
season), we
cannot
guarantee a
specific
arrival date
since once
it is
shipped it
is our of
our hands.
Canada
Global
Priority is
used for
shipping to
Canada. It is
$7 for the
first item
and $1.00 for
each
additional
item.
U.K/Europe/Australia
Global
Priority is
used for
shipping. It
is $9 for
the first
item and
$1.00 for
each
additional
item.
Note on
International
Shipping
(outside
U.S.)
All customs
import, duties and
taxes are
the
responsibility
of the
customer and
is not
included in
the price of
the item.
More4Kids
Inc will not
refund or
compensate
in any way
Duties,
Import or
Customs fees
imposed by
another
country.
All payment
must be in
U.S.
dollars. If
our credit
card
processing
does not
recognize
your credit
card please
contact us
for special
arrangements
via Pay Pal.
Other
Shipping
If other
shipping is
required
(next day,
International),
please
contact us
before
ordering to
make special
arrangements.
Member of
the
Chattanooga
Better
Business
Bureau
|