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Welcome to SeaWorld San Antonio! We are glad you are here! This guide provides an overview of services and facilities available for guests with disabilities who are visiting SeaWorld San Antonio. We are committed to providing a safe and enjoyable environment for all of our guests. This guide is intended to supplement the SeaWorld San Antonio park map, which contains a variety of park information, an entertainment schedule, as well as preferred accessible paths of travel. Park maps are available upon arrival to the park.. Rides or attractions may be added or removed from SeaWorld San Antonio. If you encounter an area not covered by this guide please feel free to ask a crew member for information.
If you have any questions, or feel that you need assistance, please tell a SeaWorld Crew Member, and he or she will make every effort to accommodate you.
Many theme park rides incorporate safety systems designed by the manufacturer to accommodate people of average physical stature and body proportion. These systems may place restrictions on the ability of an individual to safely experience the ride. Extremely large or small individuals; guests who have or have had health concerns with their heart, back or neck; expectant mothers; people who have had recent surgery; or people with casts, braces, prosthetics or restrictive devices may not be safely accommodated by these systems. For example, height requirements and the level of developmental maturity usually associated with a certain height are based on the size needed for safety restraints to function properly. Again, if you have any questions or feel that you need assistance, please tell a SeaWorld Crew Member. Our goal is to accommodate everyone who can safely participate in any of SeaWorld's rides.
Notice: The information in this guide is subject to change without notice. Please contact a SeaWorld Crew Member regarding accessibility prior to entering a particular attraction. You also may wish to visit Guest Relations for current information on accessibility and services.
Parking
Parking for guests with disabilities is located in the SeaWorld San Antonio parking lot near the Main Entrance on a first-come, first-served basis for guests with an authorized disabled government-parking permit. Disabled parking signs designate this parking area and some spaces are van accessible. All cars parked in this specially reserved disabled parking area without a permit are subject to applicable laws for removal/towing.
Guest Relations
The Guest Relations office provides a variety of services including general information, show schedules, ticket information and assistance pertaining to guests with disabilities. Guest Relations is located at the Main Entrance to the right of the SeaWorld Arches.
Wheelchair Rental
Wheelchairs and Electric Convenience Vehicles (ECV) may be rented at the Lil' Skippers gift shop located to the right of Guest Relations inside the Main Entrance. Wheelchairs and ECVs are rented on a first-come, first-served basis.
First Aid
First-aid facilities staffed with Emergency Medical Technicians (EMT) and paramedics are located behind Guest Relations at the Main Entrance and across from Rio Loco BBQ. EMTs and paramedics also are available at the Lost Lagoon waterpark. SeaWorld Crew Members throughout the park will be happy to call for assistance upon request.
Dining
While dining at SeaWorld San Antonio restaurants, please be aware that most venues offer cafeteria-style service with accessible queue lines. Table service is available upon request. Please ask any SeaWorld Crew Member for assistance.
Guests with tickets for "Dine With Shamu" who require wheelchair access have the option to be seated prior to the general seating time. Proceed as instructed to the designated meeting place at the east side of Shamu Stadium. A SeaWorld Crew Member will assist you from this point by taking you into the dining area.
Service animals are permitted in all SeaWorld restaurants. See Service Animals section for details.
Restrooms
All restrooms at SeaWorld San Antonio are accessible to guests using wheelchairs and are clearly marked with the wheelchair symbol throughout the park.
Companion restroom facilities are located at the Hospitality House building next to the Label Stable gift shop and at the Main Entrance behind the locker area.
Gift Shops
All gift shops are accessible to guests using wheelchairs. Please ask the store clerk for assistance.
"Package Pickup" is available at all gift shops, provides guests the opportunity to shop throughout SeaWorld and have their purchases sent to the Main Mast gift shop for pick-up later in the day. Allow at least two hours from time of purchase to pick up your items.
Telephones and Telephone Device
A Text Telephone Device (TTD) is located at Guest Relations at the Main Entrance. Public telephones accessible to guests using wheelchairs are provided throughout the park. Most public telephones are equipped with a volume control.
Closed Captioning
Closed Captioning is available at the Budweiser Beer School in the Hospitality House.
Assistive Listening Devices
Assistive listening devices are available at some venues. Please see a SeaWorld Crew Member at the attraction for assistance.
Written Aids
Guest Assistance Packets containing attraction dialogue and narration are available. Please ask a SeaWorld Crew member about availability prior to experiencing an attraction or show. To obtain a complete listing of where packets are available, please visit Guest Relations.
To ensure the availability for all guests, written aids must be returned to Guest Relations at the conclusion of the attraction/show experience.
Sign Language Interpretation
If you are reading this in preparation for your visit, interpretation can be provided at live shows with a minimum of two week's notice. Every effort will be made to provide interpreting services with less than two week's notice depending on availability of interpreters. Call (210) 523-3123 for reservations. Guests requesting this service will be contacted prior to their visit and a specified show schedule will be confirmed.
Service animals are welcome at SeaWorld San Antonio. For the safety of all animals and to avoid confusion on the part of the animals, service animals will be required to remain at a minimum of six feet from SeaWorld San Antonio animals. As a safety precaution, guests with service animals will be directed to available seating away from the area where our sea life/animals are brought into close proximity to our guest.
Service animals are the responsibility of the owner. All service animals must remain on a leash or harness at all times and cannot be left unattended. SeaWorld Crew Members cannot assume responsibility of the animal. We suggest that while experiencing a ride, the animal should be left with a non-rider. Then, the guest who watched the animal may board the ride without waiting in line once the owner assumes responsibility of the animal.
Your Responsibilities
You are responsible for cleaning service animal waste.
You are responsible for controlling your animal's behavior.
If at any time your animal's behavior becomes a threat to the safety or well being of our guests, you will be asked to leave the facility or board the animal at our kennel.
Rest Stop
A rest stop for you service animal is located across the street from the Steel Eel. At this location SeaWorld provides disposable doggie bags and shaded seating.
Restaurants
You and your service animal are welcome at all restaurants. Water for your service animal can be obtained at any of our dining facilities.
Rides
Service animals are allowed to ride on Rio Loco. If you choose to ride one of our many other rides without your service animal, a non-riding member of your party must remain with your animal. SeaWorld crewmembers are not allowed to hold your animal at anytime, nor is it allowable to leave the animal unattended. In determining if you will choose to have your service animal accompany you on this ride, please refer to the following ride description.
Rio Loco simulates a White Water rafting trip. Guests may get soaked. Each boat holds six passengers with one seat belt per two-person bench. The ride is approximately four and a half minutes in length. Guests can witness parts of the ride from the main pathway and from the bridge at the entrance of the ride. If you choose to ride Rio Loco with your service animal, you may board the ride from the disabled access area to the left of the ride entrance, and will be given your own boat. Your service animal will be required to be on a leash for the duration of the ride.
Shamu Stadium
For your convenience there is clearly marked disabled seating, which may be used by individuals accompanied by a service animal. A word of warning, there are many seats marked "splash zone." Do not sit in those areas unless you and your service animal are prepared to get very wet.
Several seating areas are off-limits for service animals. The front row seating around the slide out pools (located on each side of the pool) may not be occupied by service animals. You may utilize any other available seats at Shamu Stadium.
Whale and Dolphin Stadium
You may utilize any available seat at Whale and Dolphin Stadium. For your convenience there is clearly marked disabled seating, which may be used by individuals accompanied by a service animal. A word of warning, there are many seats marked "splash zone." Do not sit in those areas unless you and your service animal are prepared to get very wet.
Sea Lion and Otter Stadium
For your convenience there is clearly marked disabled seating, which may be used by individuals accompanied by a service animal. A word of warning, there are many seats marked "splash zone." Do not sit in those areas unless you and your service animal are prepared to get very wet.
Service animals cannot occupy the front row seating area of this stadium. The potential for face-to-face encounter with a 600-pound sea lion in that area is very high. As with the other stadiums, you may utilize any other available seat at Sea Lion and Otter Stadium.
Bird Exhibits
The birds in the various exhibits around the parks do not usually respond to the presence of service animals. If you become aware that the birds are becoming agitated or are possibly frightened by the presence of your service animal, please move away as quickly as possible.
Dolphin Cove
You are welcome to feed and interact with the dolphins at Dolphin Cove. Please do not allow contact between your service animal and the dolphins and be sure to keep your service animal a minimum of 6 feet from the dolphins.
Happy Harbor
Shamu's Happy Harbor has been designed for children to experience in a playful environment. Your service animal is welcome to enter the area, however due to the high-energy activity and design of the play elements, your service animal is restricted from entering any individual element.
Lost Lagoon
Lost Lagoon, a tropical five-acre hideaway, offers two body slides and two tube slides, a huge wave pool with crashing surf, the Lil' Gators Lagoon water play area for kids, a palm-studded beach, the Splash Attack funhouse and Castaway Cruisin’. Rental storage lockers and showers plus cool, comfortable seating are available.
Behind the Scenes Tours
All park guests are welcome to reserve a Behind-the-Scenes tour. If you are visiting areas with potential contact with the resident park animals, please prevent contact between your service animal and the resident animals. This is best accomplished be maintaining a minimum of 6 feet between your service animal and the park animals.
Attraction Access Information
Seating for guests using wheelchairs is available at each stadium and theater. All exhibits are accessible to guests using wheelchairs. All of our stadiums are wheelchair accessible via the main entrances. If at any time you feel that you are unable to traverse an entrance, please ask a SeaWorld Crew Member for assistance.
Many of our guests enjoy being splashed during a show. The chilly, man-made salt water can range in temperature from 50 to 72 degrees Fahrenheit. With some preparation, you can share in this experience. All video camera, electric wheelchairs and other sensitive equipment need to be protected. Experienced "splash zoners" often have ponchos or towels handy. If a guest traveling in a wheelchair wishes to get wet, a SeaWorld Crew Member can direct the guest to a "splash zone." Please be aware that "splash zones" are popular and do fill up on a first- come, first-served basis.
Haunted Lighthouse (Sea Star Theater)
The air-conditioned Sea Star Theater features "R.L. Stine's Haunted Lighthouse," a spine-tingling, family-friendly film that comes to life with 3-D projection, surround-sound technology and interactive 4-D effects that emanate from the seats, walls and screen.
There is accessible seating available at the rear, across the middle and down the sides of the theater seating. This theater is equipped with assisted listening devices, as well as reflective captioning. Please see a SeaWorld Crew Member at the entrance for assistance.
Water Ski Lake Stadium
Experience the ultimate in extreme, high-energy water sport action! World-class athletes on water compete in heart-stopping, big-air presentations at Water Ski Lake.
Seating for guests using wheelchairs is available on the top row of the main promenade, as well as the front rows of the stadium. Please see a SeaWorld Crew Member on the promenade for assistance.
White Whale and Dolphin Stadium
The fast and energetic "Viva!" show combines beluga whales and Pacific white-sided dolphins together in the water with trainers, aerialists, synchronized swimmers and high divers. This show takes place against a backdrop of water screens, waterfalls and fountains spraying guests in the splash zone.
Guests using wheelchairs may enter the stadium via either the lower left and right pathways or the center ramp for promenade seating. Please see a SeaWorld Crew Member at any entrance for assistance.
Meadow Theatre
This theater hosts a variety of shows (see map for details and times).
Guests using wheelchairs may enter through any of the venue's entrances. Seating is available in the front or rear of the theater. Please see a SeaWorld Crew Member at any entrance for assistance.
Sea Lion, Walrus and Otter Stadium
Join SeaWorld's sea lions Clyde and Seamore in comedic hijinks. A mischievous Asian small-clawed otter and a hefty Pacific walrus join the sea lion duo in the fun-filled "The Cannery Row Caper" show.
Guests using wheelchairs may enter the stadium via either the lower left and right pathways or the main entrances for promenade seating. Please see a SeaWorld Crew Member at any entrance for assistance. Guests with service animals will be directed to available seating away from the area where a sea lion is brought into the stadium during the show as a safety precaution.
Shamu Stadium
Shamu Stadium features big-screen TV technology to provide guests close-up visions of world-famous Shamu, companion killer whales and trainers in interactions above and below-water during "The Shamu Adventure" show.
Guests using wheelchairs may enter the stadium via the left, right or center ramps. Seating is available along the promenade as well as in the splash zone. Please see a SeaWorld Crew Member for assistance.
Sharks/ The Coral Reef
This multi-aquarium experience takes visitors on a mystical underwater adventure. A 400,000-gallon shark habitat brings guests face to tooth with some of the ocean's most mysterious creatures. Nearby, in a 300,000-gallon coral reef setting, thousands of fishes from the Indian and Pacific oceans create a living rainbow of colors. Moray eels reside in another aquarium.
This is a walk-through exhibit with access to all areas. Some of this exhibit has a cross-sloped pathway.
Penguin Encounter
Hundreds of penguins frolic in an Antarctic environment where temperatures hover near freezing and snow falls daily no matter the season. Another nearby habitat houses alcids, aquatic birds of the Northern Hemisphere.
This is a walk-through exhibit with access to all areas. Some of this exhibit has a cross sloped pathway. A moving escalator is available; however, it is not recommended for use with wheelchairs.
Seal and Sea Lion Community
Guests can observe and feed seals and sea lions in an outdoor habitat simulating the rocky and rugged Pacific coastline. The community also features endangered North American river otters and Hawaiian monk seals in separate pools adjacent to the Sea Lion, Walrus and Otter Stadium.
There are several glass cutouts in the walls around these pools to allow easy viewing.
Dolphin Cove
Both children and adults enjoy feeding and touching playful Atlantic bottlenose dolphins at Dolphin Cove. Narrators from SeaWorld's Animal Care Department are available to answer questions about the popular marine mammals.
At the north end of this pool, there is an elevated portion of ramped pathway for our guests in wheelchairs to enjoy the dolphins.
Anheuser-Busch Hospitality House / Budweiser Beer School
Learn how the finest ingredients are used to brew Budweiser, the top selling beer in the world. Consumers 21 and older can sample a variety of Anheuser-Busch beers at the Budweiser Beer School located in the Anheuser-Busch Hospitality House adjacent to the North section of the park. Please see an Anheuser-Busch Associate at the entrance for seating. Closed Captioning is available at the Beer School.
Budweiser Clydesdales
Come visit the world-famous Budweiser Clydesdales at their Hamlet located at the front of the park. This is a walk-through exhibit.
Aviaries
SeaWorld San Antonio is proud to be the home of many species of exotic birds. There are aviaries located throughout the park. Most of these are walk-up/walk-through exhibits.
SeaWorld San Antonio offers a chance for guest to get up close and personal to many of our marine life.
Beluga Interaction Program
This program is able to accommodate guests with disabilities who can maneuver themselves throughout the park and during their beluga interactions. In addition, SeaWorld personnel are more than happy to help steady a guest, secure safety equipment, and store wheelchairs if necessary, however, SeaWorld employees are not permitted to physically lift a guest. Guests with a disability requiring assistance should plan to visit the park with someone who can physically assist them.
Sea Lion Interaction Program
This program is able to accommodate guests with disabilities who can maneuver themselves throughout the park and during their sea lion interactions. In order to reach this pool area guest must climb (or be assisted) up several flights of stairs. SeaWorld personnel are more than happy to help steady a guest, secure safety equipment, and store wheelchairs if necessary, however, SeaWorld employees are not permitted to physically lift a guest. Guests with a disability requiring assistance should plan to visit the park with someone who can physically assist them.
Behind the Scenes Tours
SeaWorld San Antonio offers a chance for guest to get up close and personal to many of our marine life through a variety of behind the scenes tours. Tours are walking tours and may require assistance for guests in wheelchairs. For more information please visit our Reservation Center located at the front of the park.
General Information
At SeaWorld San Antonio, safety is the only consideration that takes precedence over fun. Thrill rides, by their very nature, create forces and speeds that may not be tolerable to some persons, and may cause injury to some riders with pre-existing conditions, known or unknown. In general, all riders should be in good health. Expectant mothers and those who have had recent surgery or injury; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating or the use of safety restraints as provided, should not board.
Generally, to ride, each guest must have the ability to brace themselves upright in the seat, hold on tight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the ride at all times.
Each ride has its own restriction sign at the ride entrance. Please review these closely. If you have any questions, please see a SeaWorld Crew Member for more details.
Before You Ride
The ride exit at the "Steel Eel" roller coaster, Texas Splashdown, "The Great White" roller coaster, as well as a side entrance in the plaza at Rio Loco, are designed to accommodate guests using wheelchairs.
Because of the nature of the load/unload station at "Steel Eel," Texas Splashdown, "The Great White" and Rio Loco, the ride exits (and side plaza entrance for Rio Loco) are designed to serve as the Auxiliary Access Entrance for guests using wheelchairs to provide a more convenient entrance and exit to the attraction. An Auxiliary Access Entrance is not intended to bypass waiting in line. There may be a waiting period before boarding and wait times will vary. Guests using the exit at "The Great White" and Texas Splashdown may be accompanied by a maximum of three guests. One guest may accompany guests using the exit at "Steel Eel." Guests using the side plaza entrance at Rio Loco may be accompanied by a maximum of five guests. Additional guests should wait in the main queue.
At all rides, including Kiddie Rides, guests may need assistance from another member of their party in order to board safely and those using wheelchairs will need to transfer from their wheelchair onto the ride. SeaWorld Crew Members are neither trained nor permitted to assist beyond helping to steady or support disabled guests. Therefore, we recommend that guests plan to visit with someone who can physically assist them, when necessary.
SeaWorld's definition of a responsible person is one who physically and mentally meets all of the requirements to ride themselves, is sixteen (16) years of age or older, accepts responsibility to care for the guest and exhibits the maturity generally expected from a person sixteen (16) years of age or older. Whenever a guest is required to be accompanied by a responsible adult, the person must be able to safely ride the ride themselves in addition to assisting the guest, including but not limited to, maintaining his/her postural control under the dynamic conditions of the ride if necessary.
Guests with prostheses, casts or braces may be restricted from riding certain rides if the cast or brace may present hazard to the guest or others. Please consult with our Guest Relations staff for more information or if in doubt about your ability to safely experience a ride.
Precautionary evacuations may be required due to such causes as mechanical adjustments, weather conditions, or power interruption. If an evacuation is required, guests may need to negotiate stairs from the highest point of the ride and down steeply inclined catwalks or steps. Guests requiring assistance during the evacuation may be evacuated last in order to expedite the evacuation process.
Please inquire about specific procedures prior to boarding a particular attraction.
Height Requirements
Height requirements are posted at each attraction. All guests including those using wheelchairs must meet the height requirement.
Loose Items/Camera Policy
For safety reasons, loose articles are not permitted on any ride. Picture taking is not permitted on any ride. Because of the nature or dynamics of all rides and the potential for injury, unsecured items of any size are not permitted on the rides.
Please understand that due to possible confusion, our operators may not hold loose items for guests. If you have no provision for leaving your items, one person in your party may wait with the items on the ride platform while the other people in the party ride. When the guest who has ridden returns, simply exchange the item and the waiting guest may now ride. There are also lockers located throughout the park. Please ask a SeaWorld Crew Member for assistance in locating the closest locker area.
'The Great White'
Riders of "The Great White," Texas' first inverted steel roller coaster, dangle their legs from ski-lift-style seats and go heels-over-head five times during more than 2,500 feet of breathtaking loops, corkscrews and other thrilling maneuvers at speeds of almost 50 mph.
Ride Access
Guests using wheelchairs who would like to experience this attraction should inform the SeaWorld Crew Member at the entrance and will be directed to enter the attraction through the exit located inside the game center and then go up the exit ramp to the loading/unloading platform. Three additional riders may accompany the guest traveling in the wheelchair. Any additional guests should wait in the standard queue and join the rest of their party on the loading platform. Guests using wheelchairs will be required to transfer out of the wheelchair and in to the ride vehicle. Due to the nature of this attraction, service animals are not permitted.
Height Requirement
Guests must be at least 54 inches tall to ride.
Medical Requirement
In general, all riders should be in good health. Expectant mothers, and those who have had recent surgery or injury; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating or use of safety restraints as provided, should not board.
Physical Requirement
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the ride at all times. Guests with any type of prosthesis should ensure that it is properly secured, and will remain in place in spite of forces experienced during the ride. Guests with chest dimensions approaching 52 inches can be accommodated with specified seats located in row four or five. Please see a SeaWorld Crew Member at the ride if you have questions.
'Steel Eel'
SeaWorld San Antonio boasts the Southwest's first hypercoaster, with its pulse-pounding, 15-story initial drop, speeds of almost 65 mph and no-stop peaks, valleys and camelbacks that create maximum "air time," or weightlessness - a hypercoaster's signature feature. "Steel Eel" zooms along 3,700 feet of track and covers the serpentine route in approximately two minutes.
Ride Access
Guests using wheelchairs who would like to experience this attraction should inform the SeaWorld Crew Member at the entrance and will be directed to enter the attraction through the exit ramp, which is located at the rear of the station (loading/unloading platform). One (1) additional rider may accompany the guest traveling in the wheelchair. Any additional guests should wait in the standard queue and join the rest of their party on the loading platform. Guests using wheelchairs will be required to transfer out of the wheelchair and into the ride vehicle. Due to the nature of this attraction, service animals are not permitted.
Height Requirement
Guests must be at least 48 inches tall to ride.
Medical Requirement
In general, all riders should be in good health. Expectant mothers, and those who have had recent surgery or injury; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating or use of safety restraints as provided, should not board.
Physical Requirement
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the ride at all times. Guests with any type of prosthesis should ensure that it is properly secured, and will remain in place in spite of forces experienced during the ride. Please see a SeaWorld Crew Member at the ride if you have questions.
'Texas Splashdown'
Texas Splashdown is a thrill water log flume ride that reaches heights in excess of six stories high. Guests will travel in a four passenger, hollowed-out log boat through a trough of swift moving water. It also consists of two lifts, the first at 65 feet and the second at 75 feet. Riders will get wet and possibly soaked.
Ride Access
Guests using wheelchairs who would like to experience this attraction should enter the attraction through the exit ramp and notify a host/hostess. Three (3) additional riders may accompany the guest traveling in the wheelchair. Any additional guests should wait in the standard queue and join the rest of their party on the loading platform. Guests using wheelchairs will be required to transfer out of the wheelchair and in to the ride vehicle. Due to the nature of this attraction, service animals are not permitted.
Height Requirement
Guests should be at least 46 inches tall or accompanied by a responsible person in order to ride.
Medical Requirement
In general, all riders should be in good health. Expectant mothers and those who have had recent surgery or injury; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating should not board.
Physical Requirement
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the boat at all times. Guests with any type of prosthesis should ensure that it is properly secured, and will remain in place in spite of forces experienced during the ride. Please see a SeaWorld Crew Member at the ride if you have questions.
'Rio Loco'
Rio Loco, the Spanish translation is "crazy river," aptly describes this wild and wet river rapids ride. Six-person circular rafts take riders churning down an 1,800-foot raging stream through a series of dips and bends and under a drenching waterfall. Rio Loco involves a free-floating ride vehicle that has motion subject to water flow and movement. Riders and their belongings will get very wet and possibly soaked.
Ride Access
Guests using wheelchairs should enter through the disabled gate located to the left of the ride entrance. Please see the SeaWorld Crew Member at the queue entrance with any questions. Well-behaved service animals are permitted to ride Rio Loco.
Height Requirement
Guests must be at least 42 inches tall in order to ride
Medical Requirement
In general, all riders should be in good health. Expectant mothers and those who have had recent surgery or injury; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating or use of safety restraints as provided, should not board.
Physical Requirement
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the boat at all times. Guests with any type of prosthesis should ensure that it is properly secured and will remain in place in spite of forces experienced during the ride. If the prosthesis is water sensitive, appropriate precautions should be taken. Please see a SeaWorld Crew Member at the ride if you have questions.
'Shamu Express'
Shamu Express is a kiddie ride (mini roller coaster) that consists of six, two-passenger cars. Each car is designed to resemble SeaWorld's icon, Shamu.
Ride Access
Guests traveling in wheelchairs should enter through the ride exit gate. Please see the SeaWorld crewmember if you have any questions.
Height Requirements
Must be at least 41 inches tall to ride alone. A responsible person must accompany children 38 inches to 41 inches in order to ride. Children fewer than 38 inches may not ride.
Medical Requirements
In general, all riders should be in good health. Those who have had recent surgery, expectant mothers those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating should not board.
Physical Requirements
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the ride at all times. Guests with any type of prostheses should ensure that it is properly secured and will remain in place in spite of forces experienced during the ride. Please see a SeaWorld crewmember at the ride if you have questions.
'Jumpin' Jungle'
The Jumpin' Jungle is a kiddie ride that consists of a single six-passenger seat which runs in a vertical direction. Throughout the two-minute ride cycle, the ride will be in a constant bouncing motion.
Ride Access
Guests traveling in wheelchairs should enter through ride exit gate. Please see the SeaWorld Crew Member at the ride entrance with any questions. Due to the nature of the ride, service animals are not permitted to ride.
Height Requirements
Must be at least 36 inches tall or accompanied by a responsible person in order to ride. Infants may not ride. Parents may ride with their children.
Medical Requirements
In general, all riders should be in good health. Expectant mothers and those who have had recent surgery; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating or use of the safety restraints provided, should not board.
Physical Requirements
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the ride at all times. Guests with any type of prostheses should ensure that it is properly secured and will remain in place in spite of forces experienced during the ride. Please see a SeaWorld Crew Member at the ride if you have questions.
'Virgil's Paint Mixer'
Virgil's Paint Mixer is a kiddie ride that consists of six, four-passenger cars (mini paint cans), which run clockwise on a circular platform. Mini paint cans spin while ride is in motion.
Ride Access
Guests traveling in wheelchairs should enter through the ride exit gate. Please see the SeaWorld Crew Member at the ride entrance with any questions. Service animals are allowed to ride this ride.
Height Requirements
Must be at least 36 inches tall or accompanied by a responsible adult in order to ride. Infants may not ride. Parents may ride with their children.
Medical Requirements
In general, all riders should be in good health. Expectant mothers and those who have had recent surgery; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating, should not board.
Physical Requirements
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the ride at all times. Guests with any type of prostheses should ensure that it is properly secured and will remain in place in spite of forces experienced during the ride. Please see a SeaWorld Crew Member at the ride if you have questions.
'Pete's Pinwheel'
Pete's Pinwheel is a kiddie ride (mini Ferris wheel) that consists of six, three-passenger eggs, which run in a clockwise motion.
Ride Access
Guests traveling in wheelchairs should enter through the ride exit gate. Please see the SeaWorld crewmember at the ride entrance with any questions. Service animals are allowed to ride this ride.
Height Requirements
Must be at least 36 inches tall or accompanied by a responsible adult in order to ride. Infants may not ride. Parents may ride with their children.
Medical Requirements
In general, all riders should be in good health. Expectant mothers and those who have had recent surgery; those with high blood pressure, heart conditions, neck or back problems; and those with any impairment or condition that would prevent normal seating, should not board.
Physical Requirements
Riders should be able to sit up straight, keeping their head erect, their back and shoulders against the seat back, and their hands, arms, legs, and feet down and inside the ride at all times. Guests with any type of prostheses should ensure that it is properly secured and will remain in place in spite of forces experienced during the ride. Please see a SeaWorld crewmember at the ride if you have questions.
Lost Lagoon, a tropical five-acre hideaway, offers two body slides and two tube slides, a huge wave pool with crashing surf, the Lil' Gators Lagoon water play area for kids, a palm-studded beach, habitats for exotic animals and the Splash Attack funhouse. Rental storage lockers and showers plus cool, comfortable seating are available.
Wave pools and waterslides by their very nature create forces and/or speeds that may not be acceptable to some persons, and may cause injury to those with pre-existing conditions. In general, all patrons should be in good health. Expectant mothers and those who have had recent surgery; those with high blood pressure, heart conditions, neck or back problems; or those with any impairment or condition that would prevent normal use of an attraction, should not participate.
Each attraction has its own guidelines at or near the entrance. Please review these closely.
Weak swimmers, non-swimmers, and those under 42 inches are recommended to wear a lifejacket. Only U.S. Coast Guard approved lifejackets are permitted at Lost Lagoon. Complimentary lifejackets are provided throughout Lost Lagoon, and are U.S. Coast Guard approved. Furniture and wheelchairs are not permitted in any pool.
Before Participating
The main entrance and exit of Lost Lagoon, the pathway leading to the Activity Pool and Wave Wash Pool, pathway leading to Splash Attack, and the entrance to the Beach Area are designed to accommodate guests in wheelchairs. The Lost Lagoon restrooms have stalls and shower areas to accommodate wheelchairs, as well.
Because of the nature of loading/unloading at Buckaroo Mountain, Sky Tubin', and the Activity Tower, guests traveling in wheelchairs will need to transfer out of their wheelchair to access the tops of these rides. In addition to this, guests will need to be able to position themselves appropriately to ride each slide and exit catch pools. Guests may need assistance from a member of their party to complete this process. Lost Lagoon Crew Members are neither trained nor permitted to assist beyond helping steady or support a physically challenged guest.
Service animals will not be permitted on top of towers or in pools. Therefore, it is recommended that guests plan to visit with someone who can physically assist them, when necessary.
Please inquire about specific procedures prior to participating at an attraction.
'Lil' Gators Lagoon'
This 3,000-square-foot activity pool and play area at Lost Lagoon provides small children the opportunity to splash and play while parents keep watch from shaded seating nearby.
Attraction Access
Guests enter from most sides of the pool. Entry is zero depth entry, however chairs and wheelchairs are not permitted in the pool.
Height Requirement
None.
Medical Requirement
In general, all guests should be in good health. Those who have had recent surgery or injury and those with neck or back problems should not participate in this attraction.
'Buckaroo Mountain'
These slides offer a high thrill series of curves and dips with accelerated speeds and consist of single rider body and tube slides. After riders have reached the end, they slide into a catch pool that is 42 inches in depth where they would then exit the ride area.
Attraction Access
Guests in wheelchairs will need to transfer from their wheelchair to ascend he steps.
Height Requirement
Must be 48 inches tall to ride.
Attraction Access/Physical Requirement
Guests in wheelchairs will need to transfer from their wheelchair to ascend the steps. Guests will need to be able to position themselves appropriately to ride each slide, and exit catch pool (42 inches depth). Guests may need assistance from a member of their party to complete this process.
'Sky Tubin''
This tube ride is a multi-thrill five-story ride that provides guests with the opportunity to enjoy the ride in a family style raft through water surprises such as geysers, spurts and sudden showers. After the raft has reached the end, guests slide into a catch pool that is 48 inches in depth where they would then exit the ride area.
Attraction Access/Physical Requirement
Guests in wheelchairs will need to transfer from their wheelchair to ascend the steps. In addition to this, guests will need to be able to position themselves appropriately to ride in the raft, and exit the catch pool. Guests may need assistance from a member of their party to complete this process.
Height Requirement
Riders under 42 inches tall will be required to wear a lifejacket. Handheld infants are not permitted.
'Activity Pool / Activity Tower'
The Activity Pool provides a variety of entertainment for everyone. It is a pool of varying depths from one to four feet, which contains a hippo head/lily pad crossover, several floatable elements, geysers, waterfalls and a small body slide.
This Activity Tower is an exciting ride for younger age children and parents. It offers dips, turns and a corkscrew turn with accelerated speeds. After riders have reached the end, they slide into the Activity Pool at a depth of 3 feet and 6 inches. From this point, they would exit the ride area or continue to enjoy the rest of the elements in the Activity Pool.
Attraction Access/Physical Requirement
Guests in wheelchairs will need to transfer from their wheelchair to ascend or descend the steps of the pool and tower. In addition to this, guests will need to be able to position themselves appropriately on the slide, and exit pool. Guests may need assistance from a member of their party to complete this process.
Height Requirement
Riders under 42 inches tall will be required to wear a lifejacket. Handheld infants are not permitted
'Footbath'
This area is found at the shallow end of the wave pool. The maximum depth of the water in this area is 18 inches with zero depth entry on three ends.
Attraction Access
Guests traveling in a wheelchair may access this area from the entrance ramp.
Physical Restriction
Guests in wheelchairs will need to transfer from their wheelchair to access the pool.
'Wave Wash Pool'
The Wave Wash Pool serves as a dual-purpose pool, in that it provides our guests with an ocean beach when the waves are on and a standard pool when the waves are off.
Attraction Access
Guests traveling in wheelchairs may access the beach area from entrance ramps. To access the Wave Wash Pool, a guest using a wheelchair would have to traverse the footbath, with an 18 inches depth to the "apron" located between the footbath and the Wave Wash Pool. Wheelchairs may be parked on this apron; however, they are not permitted to park in water at any time.
Physical Restriction
Guests in a wheelchair will need to transfer from their wheelchair to access the pool.
'Splash Attack'
Splash Attack is a three-story funhouse. Some of the features on the unit include squirting guns, a maze, and a large tipping bucket. The funhouse pool has a depth of one foot and is designed for adults and children of any age.
Attraction Access/Physical Restrictions
Splash Attack may be accessed from the large open ramp behind Sky Tubin' or the bridge next to the Wave Wash Pool. Guests in wheelchairs will be able to access the area surrounding Splash Attack. The actual funhouse will require guests in wheelchairs to transfer from their wheelchair to ascend the steps. Guests may need assistance from a member of their party to complete this process.
Shamu's Happy Harbor is a children's interactive play area. Several different elements and activities collectively make up Shamu's Happy Harbor. Each area and/or element may have its own requirements and accessibility options for those guests that wish to participate.
Though we try to limit this area to small children, parents are welcome to accompany their children at several different elements. All of the elements can be physically challenging therefore there are certain requirements that must be met.
Guest Restrictions
Each element has its own restriction sign at the entrance. Height restrictions vary with each element. All guests including those using wheelchairs should meet the height requirement.
'Water Works'
Water Works is an interactive water play area.
Attraction Access
Guests with wheelchairs may enter through main entrance.
Height Requirement
None.
Medical Requirement
None.
Physical Requirement
None.
'Net Climb'
This area includes three levels of nets, platforms, tubes, and slides for guests to climb and interact.
Attraction Access
Each location requires guests traveling in wheelchairs to transfer out of the wheelchair and climb up or down the nets.
Height Requirement
None.
Medical Requirement
In general, all guests should be in good health. Those who have had recent surgery and those with neck or back problems should not participate in the Net Climb.
Physical Requirement
Guests should have the ability to climb the nets. The ability to climb nets will require guests to walk on an uneven surface that is subject to swaying and other random movements.
'Funship'
The Funship is an interactive play area located on a ship with water cannons and a net climb.
Attraction Access
Guests traveling in wheelchairs will be required to transfer out of the wheelchair and climb a flight of stairs.
Height Requirement
None.
Medical Requirement
None.
Physical Requirement
None.
'Air Bounce'
Air Bounce is an inflated children's maze with several bouncing elements inside.
Attraction Access
Guests in wheelchairs are required to transfer out of their wheelchairs to enter this element.
Height Requirement
Guests playing in these areas should be 52 inches tall or shorter.
Medical Requirement
Those guests who have had recent surgery and those with neck or back problems should be cautious when participating at this element.
Physical Requirement
None.
'Foam Walk'
Foam Walk is a foam play area where children and adults can play with toys.
Attraction Access
Guests in wheelchairs are required to transfer out of their wheelchairs to enter this element.
Height Requirement
Guests playing in these areas should be 32 inches tall or shorter.
Medical Requirement
Those guests who have had recent surgery and those with neck or back problems should be cautious when participating at this element.
Physical Requirement
None.
'Sand Areas'
There are two sand-filled play areas.
Attraction Access
There are several entrances into these sand areas.
Height Requirement
Guests playing in this area should be 42 inches tall or shorter.
Medical Requirement
None.
Physical Requirement
None.
SeaWorld San Antonio's efforts to ensure all guests, including those who are physically or mentally challenged, have the most enjoyable and safe day possible are on going. If you have suggestions, comments or concerns to that end, please stop by Guest Relations during your visit, or call (210) 523-3817.
If you would you like to join the staff of SeaWorld San Antonio, call (210) 523-3198.
Busch Entertainment Corporation, part of the Anheuser-Busch Companies, Inc., thanks you for visiting today. For more information regarding Anheuser-Busch, alcohol issues or our programs designed to encourage responsible drinking, write to:
Anheuser-Busch Inc.
Consumer Awareness and Education
One Busch Place
St. Louis, MO 63118
