Bank
Transaction
|
|
Transfer Funds
between Accounts
|
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password+
Press 2 For Transfer Funds between Accounts
Please Select
- Press 1 To Transfer Fund between Your Own Accounts
- Press 2 To Transfer Funds to Third Party
Menu
|
Transfer
Funds for Credit Card Payment |
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password
+ Press 3 For Transfer Funds for Credit Card payment
+ Card Number16 digits +T-Pin Password (when press Account
Number at first time)
Menu
|
Transfer
Funds for e-Cash Payment |
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password
+ Press 3 To Transfer Funds for Credit Card payment
+ Card Number16 digits +T-Pin Password (when press Account
Number at first time)
Menu
|
|
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Known
Company Code
|
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password
+ Press 4 To Transfer Funds for bill payment service
+ Press 1 Input Company Code
Menu
|
Unknown
Company Code
|
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password
+ Press 4 To Transfer Funds for bill payment service
+ Press 2 For Unknown Company Code
Please
Select
- Press 1 To make payment for Mobile Phone
- Press 2 To make payment for Credit Card
- Press 3 To make payment for Goods and Services
- Press 4 To make payment for Internet
- Press 5 To make payment for Pager
- Press 6 To make payment for Insurance
- Press 7 To make payment for Others
Menu
|
Asia
Reward Redemption |
Press
5 For Asia Reward Inquiry and Redemption + Account
No. or Card No.+ T-Pin Password + Press 2 Asia
Reward Redemption
Menu
|
Hold
Cheque |
Press
4 For withholding ATM Card, Credit Card and Cheque
or change your T-PIN + Press 4 Hold Cheque + Account
No.+ T-Pin Password
Menu
|
Cheque
Book Order |
Press
3 For statement request, check book order, or temporary
credit line increase + Press 2 To order Cheque
Book Order + Account No. or Card No.+ T-Pin Password
Please
Select
- Press 1 For Small Size
- Press 2 For Large Size
Menu
|
Cancel
Credit or Debit Card |
Press
4 For withholding ATM Card, Credit Card and Cheque
or change your T-PIN
Please
Select
- Press 1 For Withhold ATM Card
- Press 2 For Withhold Credit or Debit Card
Menu
|
Change T- Pin |
Press
4 For withholding ATM Card, Credit Card and Cheque
or change your T-PIN + Press 4 Change T- Pin +
Account No. or Card No.+ T-Pin Password
Menu
|
Personal
Information Inqury
|
|
Balance
Inquiry |
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password
+ Press1 For available balance inquiry
Please
Select
- Press 1 Current Account
- Press 2 Saving Account
Menu
|
Loan
Inquiry
|
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password
+ Press 1 For available balance inquiry + Press
4 Loan Inquiry
Menu
|
Statement
Inquiry Via Fax(Statement Inquiry)
|
Press
3 For statement request, check book order, or temporary
credit line increase + Press 1 statement request
+ Account No. or Card No.+ T-Pin Password
Please
Select
-Press 1 For Current Account
-
Press 1 For 1 days Backward Inquiry
- Press 2 For 7 days Backward Inquiry
- Press 3 For Present month Inquiry
- Press 4 For 1 month Backward Inquiry
-
Press 2 For Saving Account
-
Press 1 For 1 days Backward Inquiry
- Press 2 For 7 days Backward Inquiry
- Press 3 For Present month Inquiry
- Press 4 For 1 month Backward Inquiry
Menu
|
Balance
Inquiry For Credit Card or E-Cash |
Press
2 For available balance inquiry, fund transfer or
bill payment service + Account No or Card No.+ T-Pin Password
+ Press 1 For available balance inquiry + Press
3 For Credit Card or Asia E-Cash Balance Inquiry +
Card Number16 digits (when press Account Number at first
time) +T Pin Password
Please
Select
- Press 1 For Available Balance Inquiry
- Press 2 For Payment Amount Inquiry
- Press 3 For Available Balance For Direct Debit
Accounts
Menu
|
Asia
Reward Point Inquiry |
Press
5 For Asia Reward Inquiry and Redemption + Account
No. or Card No.+ T-Pin Password + Press 1 Asia
Reward Point Inquiry
Menu
|
Asia
Reward Redemption Status inquiry |
Press
5 For Asia Reward Inquiry and Redemption + Account No.
or Card No.+ T-Pin Password + Press 3 Asia Rewards
Redemption Status inquiries
Menu
|
Requested
Asia Rewards Code or Redemption Form via fax |
Press
5 For Asia Reward Inquiry and Redemption + Account
No. or Card No.+ T-Pin Password + Press 4 Requested
Asia Rewards Code or Redemption Form via fax
Menu
|
Statement
Inquiry Via Fax(Debit or Credit Card)
|
Press
3 For statement request, check book order, or temporary
credit line increase + Press 1 statement request
+ Account No. or Card No.+ T-Pin Password (when press
Account Number at first time) + Press 3 For Credit
Card
Please
Select
- Press 1 For Present Due
- Press 2 For 1 month Backward Inquiry
- Press 3 For 2 months Backward Inquiry
Menu
|
General
information / services Inquiry
|
|
Rate
Inquiry |
|
Bank
Interest Rate Inquiry |
Press
9 For exchange rate, interest rate and branch telephone
number inquiry + Press 2 Bank Interest Rate
Please
Select
- Press 1 Saving Account
- Press 2 Fixed Account
- Press 3 Loan Account
Menu
|
Exchange
Rate Inquiry |
Press
9 For exchange rate, interest rate and branch telephone
number inquiry + Press 1 Exchange Rate Inquiry
Please
Select
-
Press 1 Exchange Rate For Bank Note
-
Press 1 US Dollar
- Press 2 Hongkong Dollar
- Press 3 Singapore Dollar
- Press 4 Pound Stering
- Press 5 Japanese Yen
- Press 6 Australia Dollar
- Press 7 Other currencies
-
Press 2 Oversea Remittance Rate (T/T)
-
Press 1 US Dollar
- Press 2 Hongkong Dollar
- Press 3 Singapore Dollar
- Press 4 Pound Stering
- Press 5 Japanese Yen
- Press 6 Australia Dollar
- Press 7 Other currencies
Menu
|
Branch
Telephone Number Inquiry |
Press
9 For exchange rate, interest rate and branch telephone
number inquiry + Press 3 Branch Telephone Number
+ Please enter branch code or first three digits of account
number followed by the pound sign |
Services
Inquiry |
|
Bank's
Campaign Inquiry |
Press
1 For promotion or application status inquiry
Please
Select
-
Press 1 Product Promotion
-
Press 1 Lady Master Card and Other Credit Card
- Press 2 Asia I Cash, Asia E-Cash, Asia Executive
OD and other Loans Products
- Press 3 Mutual Funds
- Press 4 Bancassurance Product Inquiry
-
Press 2 Application Status Inquiry
-
Press 1 Lady Master Card and Other Credit Card
- Press 2 Asia I Cash, Asia E-Cash, Asia Executive
O/D and other Loans Products
- Press 3 ABL Loan
Menu
|
Asiaphone
Membership Inquiry |
Press
8 obtain information how to apply for AsiaPhone Member
Please
Select
- Press 1 obtain information how to apply for AsiaPhone
Member
- Press 2 obtain Asiaphone Instruction via fax
- Press 3 make comment or suggestion
Menu
|
Mutual
Funds Inquiry |
Press
7 For open-ended fund inquiry
Please
Select
- Press 1 Daily N A V
- Press 2 Fund Fact Sheet
- Press 3 Portfolio information
- Press 4 Subscription, Redemption, Switching Fund
Services
Menu
|
Cash
Management Inquiry |
Press
6 For Cash Management Services
Menu
|