
The New Orleans Passport Agency is CLOSED UNTIL FUTHER NOTICE due to the impact of Hurricane Katrina.
Customers whose applications were affected by this closing should have received their passport or a letter from a Passport Agency or Center with further instructions.
If you applied for a passport before 8/25/2005 at an Acceptance Facility in the New Orleans, New York and Los Angeles Regions (see a description of these Regions below) AND have not received your passport, or a letter from a Passport Agency or Center with further instructions, call the National Passport Information Center at 1-877-487-2778 to receive information regarding your application.
The New Orleans Region includes: Alabama, Arkansas, Georgia, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, North
Carolina, Ohio, Tennessee, Virginia (except DC suburbs including the Cities of Alexandria and Falls Church and the Commonwealth
of Puerto Rico).
The New York Region includes: New York City and Long Island, NY. The Los Angeles Region includes: Counties in Southern California South of and including San Luis Obispo, Kern, and San Bernadino. |
The Passport Services Office provides information and services to American citizens about how to obtain, replace or change
a passport.
A passport is an internationally recognized travel document that verifies the identity and nationality of the bearer. A valid
U.S. passport is required to enter and leave most foreign countries. Only the U.S. Department of State has the authority to
grant, issue or verify United States passports.
New Application for a U.S. Passport
To obtain a passport for the first time, you need to go in person to one of 7,000 passport acceptance facilities located
throughout the United States with two photographs of yourself, proof of U.S. citizenship, and a valid form of photo identification
such as a driver’s license.
Acceptance facilities include many Federal, state and probate courts, post offices, some public libraries and a number of
county and municipal offices. There are also 13 regional passport agencies, which serve customers who are traveling within
2 weeks (14 days), or who need foreign visas for travel. Appointments are required in such cases.
You’ll need to apply in person if you are applying for a U.S. passport for the first time; if your expired U.S. passport is
not in your possession; if your previous U.S. passport has expired and was issued more than 15 years ago; or if your previous
U.S. passport was issued when you are under 16 your currently valid U.S. passport has been lost of stolen.
For more information on getting a new passport, please click How to get a passport.
Renewal of a U.S. Passport
You can renew by mail if: Your most recent passport is available to submit and it is not damaged; you received the passport
within the past 15 years; you were over age 16 when it was issued; you still have the same name, or can legally document your
name change.
You can get a passport renewal application form by downloading it from this site.
If your passport has been, altered or damaged, you cannot apply by mail. You must apply in person.
For more information on how to renew a passport, please click: How to renew a passport.
![]() |
We Want You to Know |
Travel Warnings |
Other Government Websites |