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The primary measure of IT is the successful delivery of reliable, high-performing applications that serve the core needs of the business. As enterprise applications grow in complexity, IT must have the critical insight needed to manage the performance and availability of their complete portfolio.
Compuware makes it easy to monitor, analyze, resolve and prevent application performance problems with precise diagnostic information and reports. Whether you need to optimize performance for end users, networks, servers, databases or the mainframe, Compuware will help IT deliver the highest value to the business.
End-user Monitoring
To manage application service effectively, IT must have an easy way to measure end-user experience, rather than just infrastructure performance. Through end-user experience monitoring, Vantage measures response times of critical business transactions on a 24x7 basis for all types of applications (web, client/server, 3270, Citrix and Java) that span the infrastructure (workstations, networks, servers and databases)—from a single dashboard. For the mainframe, Strobe helps IT professionals optimize the end-user experience by delivering efficient, responsive applications that consume minimal resources.
Proactive Troubleshooting
Compuware provides the broadest troubleshooting solution for addressing application performance throughout the enterprise. Deep diagnostic capabilities are integrated with service monitoring to provide detailed troubleshooting insight. Vantage, for distributed applications, and Strobe, for mainframe applications, easily pinpoint and help you correct the causes of poor end-user response times wherever they hide, eliminating time-consuming guesswork. Our solutions help you find and fix application performance and infrastructure problems intelligently in production and pre-production environments. With a combination of extensive automation, renowned analytical capabilities, concise reports and wide-ranging support, Abend-AID addresses production problems as soon as they occur, before they become a major business issue.
Performance Tuning
Compuware provides an integrated, single-vendor solution that addresses service management requirements across applications that span client/server and mainframe environments. From a customizable executive dashboard, IT has the visibility required to optimize enterprise-wide application performance. With low CPU overhead, Strobe pinpoints sources of application resource demand, provides recommendations for improvements and proactively initiates application performance measurements. Vantage allows you to predict the impact of various performance adjustments on a transaction’s response time. In this way, you can validate that performance will be improved. Vantage and Abend-AID Fault Manager create historical archives of reports, which help managers spot trends and opportunities for improvement.
Cost Management
Compuware customers save more money by optimizing the cost of application delivery. Strobe finds resource-consumptive code, allowing IT to accomplish more with existing resources. It reduces IT costs by decreasing MIPS and CPU usage, which enables you to defer hardware and software processing upgrades and budget more effectively. Vantage reduces infrastructure costs by helping IT manage bandwidth subscriptions, consolidate servers and re-host applications without compromising service. Abend-AID Fault Manager provides clear and accurate web-based reports that detail information about application errors.
Service Assurance
Proactive IT organizations rely on Compuware for end-to-end service assurance to accurately predict service levels before deployment. Vantage provides an easy way to analyze the impact of various performance adjustments, such as network bandwidth, latency, server load and application structure, on a transaction's response time, so you can make necessary changes before application rollout. Strobe analyzes resource consumption on the mainframe, providing opportunities to improve performance at any stage of the application life cycle. Abend-AID also provides opportunities for performance improvements through single-fault-event root-cause analysis and multiple-fault-event correlation for root-cause analysis across the application life cycle.
Production Data Management
Thousands of customers look to Compuware to help them resolve production errors quickly. File-AID provides a tried-and-true solution for working securely and efficiently on large production data files online and in batch. You can use a simple command to find bad data that has stopped your production job—and get back on track faster.
Learn More
Improve IT service through integrated monitoring and performance analysis with Vantage.
Measure and analyze OS/390 and z/OS application performance with Strobe.
Quickly resolve and manage the application failure resolution process with Abend-AID.
Respond rapidly to production data problems with File-AID.
News
Compuware Earns 20 Cents Per Share in FY ‘05, Up More Than 53 Percent From FY ‘04 [Read More]
Compuware Earns 20 Cents Per Share in FY ‘05, Up More Than 53 Percent From FY ‘04 [Read More]
Compuware Application Service Management Solution Helps IT Manage Application Faults in Enterprise Environments [Read More]
Compuware to Outline Essential Solutions for Addressing the Data Privacy Challenge [Read More]
Customers in Action
Farm Bureau Better Application Performance is the Best Policy
"Maintaining service for our users is really the most important thing that we do—to do everything we can in our service management process to keep the end-user community productive. Because of Vantage, we've even had incidences where we identified an issue, escalated it to the appropriate support group and then notified the business unit that there is an incident and that we were already working on it—before they even realized it was a problem."
Scott Grinna, Director of Administration, West Bend Mutual Insurance
Customer Quote:
"We wanted to put together a dashboard for our whole computing resource infrastructure for people who are involved day to day in technology and up to those who make financial decisions—something everyone can use to get an idea of how applications are performing. With the Vantage tool set, we are able to provide such a wide array of data and metrics that we can satisfy a wide range of reporting requirements. We have client pieces. We have server pieces. We have a mainframe piece, and it all runs over our network. We can bring it all together and really see how applications perform from the client's perspective."
Ken Shaffer, Director of IT Operations, Farm Bureau Financial Services
Customer Quote:
"We had a 61 percent improvement overall and met or exceeded all of our SLAs. We wouldn't have come anywhere near the success we had without STROBE. From my perspective, it's an indispensable tool to have."
Gary Stroick, Director of Information Services, Best Buy
Analyst Quote:
"To communicate with business managers, IS organizations need business-relevant data regarding the availability, performance, user experience and service levels being delivered by the IT infrastructure. This requires an investment in end-to-end response time measurement and service level reporting tools."
D. Curtis, "Network Monitoring and Business Communication in MSBs," Gartner Select Q&A,QA-20-2035, Research Note, June 9, 2003
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