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call centre software for online payment

Our secure solution enables call centres to authorise all credit/debit cards either in real-time or in batch format.

VSP Direct links straight through to the authorisation and settlement systems of the banking industry (APACS) using secure, dedicated links (X25 lines). Funds are credited directly to your bank account within 2-3 days of the transaction.

call centre benefits
  • No more manual "PDQ" processing
  • Less time spent per call
  • No need to purchase your own dedicated X25 connections
  • Simple, flat rate pricing structure
  • No system maintenance costs
  • No training costs
  • The Protx VSP Direct solution is approved by the major UK acquiring banks
  • Complete and secure outsourced solution
  • No hosting costs
For more information on Protx security please click here.

the small business service

For customers who process less than 1,000 transactions per quarter, the small business service offers the simplest and most affordable pricing package in the UK.

 

Small business users are charged £20 fixed fee per month with NO ADDITIONAL CHARGES WHATSOEVER!   


You are NOT charged transaction fees, irrespective of the value of the transaction or the number you do.  If your site does more than 1,000 transactions per quarter you will be moved across to the corporate payment service in the following quarter.  There will be no retrospective charges if your account is migrated.

 

the corporate payment service

All customers who process 1,000 transactions or more per quarter, are automatically included in the corporate payment service scheme.

 

Corporate customers pay 10p per transaction with NO ADDITIONAL TRANSACTION CHARGES!   


The minimum transaction level for corporate users is 200 transactions per month, so if your volume falls below that, you will still be charged £20.  If your volume remains below 1,000 per quarter, you will be automatically moved over to the small business service in the following quarter. 

fraud screening
Protx offers AVS screening (Address Verification System) and CVV2 screening (3 digit security code on all credit/debit cards) on all transactions - at no extra cost. Address and security code checking has helped to eliminate over 90% of fraudulent "customer not present" transactions.

Please contact us if you have any questions or require further information regarding our call centre technology.