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Ministry of Defence Points of Contact Enquiries to the MOD can be handled most efficiently if they are made to the appropriate place. The following list gives some of the main points of contact: more extensive information is provided on the MOD Internet site (www.mod.uk/careers). The Department for Constitutional Affairs has a comprehensive list of links to relevant FOI organisations and information. Armed Forces and Civilian Recruitment The following links will take you to the main MOD websites for defence recruitment:
Royal Navy and Royal Marines: Army: Royal Air Force: All civilian external recruitment: Geographic Information
Doing Business with the MOD For general information on doing business with the MOD go to: www.mod.uk/business/index.html For firms requiring advice or guidance on selling to the MOD:www.contracts.mod.uk/dc/public/selling_mod/introduction.htm
For general enquiries on Standardization matters, and to request Defence
Standards:
telephone: 0141 224 2531/2532 For advice on MOD's central bill-paying procedures: Defence Bills Agency Payments Procedures & Systems Room 311, Mersey House Drury Lane, Liverpool L2 7PX United Kingdom
telephone: 0151 242 2461
Letters to Defence Ministers
If you wish to write to any of the four Ministers responsible for the Ministry of Defence (the Secretary of State for Defence, the Minister of State for the Armed Forces, the Minister for Defence Procurement, and the Parliamentary Under Secretary of State and Minister for Veterans) please send your letter to:
The Ministerial Correspondence Unit (please include a postal address for replies)
MOD Trading Funds
Met Office
telephone: 0870 900 0100 e-mail: enquiries@metoffice.gov.uk
UKHO (The United Kingdom Hydrographic Office)
telephone: 01823 337900 e-mail: generalenquiries@ukho.gov.uk
DSTL (Defence Science and Technology Laboratory)
telephone: 01980 613121 e-mail: central-enquiries@dstl.gov.uk e-mail (for FOI enquiries): dstlfoi@dstl.gov.uk
DARA (Defence Aviation Repair Agency) St Athan Barry Vale of Glamorgan Wales CF62 4WA United Kingdom telephone: 01446 798439
ABRO (Army Base Repair Organisation)
telephone: 01264 383940 Requests for Access to Personal Data Held by the Ministry of Defence Background The Data Protection Act 1998 (DPA98) provides access for individuals (including foreign nationals) to personal data held on them by any organisation. DPA98 does not give individuals access to personal data about other people or non-personal data. The MOD does not currently charge for requests made under DPA98 although in certain circumstances, requests for unstructured manual data may attract a fee. How your request will be processed Requests for personal data made in accordance with the Freedom of Information Act 2000 (FOIA) are dealt
with under DPA(98) if the applicant is also the person to whom the personal data relates. Requests relating to third
parties (i.e. living individuals other than the applicant) may also be considered in accordance with DPA98 or under FOIA if certain conditions apply.
DPA98 does not apply to requests for personal information relating to deceased individuals
and such requests will be considered in accordance with FOIA and other relevant legislation e.g. Human
Rights Act 1998 (HRA98), Access to Health Records Act 1990 (AHRA90). Helping us to respond to your request If you are a current Service or civilian employee of the MOD
If you are a former Service or civilian employee of the MOD
Former Naval Service personnel:
Former Army personnel: Army SAR Co-ordinator Mail point 515 Army Personnel Centre Kentigern House 65 Brown Street Glasgow G2 8EX United Kingdom
Former Royal Air Force personnel: Former Ministry of Defence Police (MDP):
Former non-MDP civilian personnel: Defence Storage and Distribution Centre (L) Llangennech Records - Building 4 Mwrwg Road Llangennech Llanelli Carmarthenshire SA14 8YP. United Kingdom Parliamentarians: The term "Parliamentarian" covers MPs and Peers at Westminster, members of the three devolved legislatures (MSPs, WAMs and MLAs), and MEPs.
The Parliamentary Clerk
If you are not or have not been any of the above
MOD HQ SAR Co-ordinator
Service personnel medals Claims for medals should be made to the following: MOD Medal Office AFPAA, Building 250, RAF Innsworth, Goucester GL3 1HW United Kingdom telephone: 01705 702003
Veterans Affairs Services and support for UK Service veterans can be obtained from:
Veterans Agency
free phone: 0800 169 22 77 } 8.15am to 5.15pm Monday to Thursday text phone: 0800 1693458 } and Overseas: +44 1253 866043 } 8.15am to 4.30pm Friday e-mail: help@veteransagency.gsi.gov.uk website: www.veteransagency.mod.uk
Telephone Enquiries The telephone number for the main MOD switchboard is (+44) (0)20 7218 9000. The MOD operates a public telephone enquiry service between 9am and 5pm on working days. Its telephone number is (+44) (0)870 607 4455.
Welsh Language Helpline: If you wish to make a general telephone enquiry to the MOD and you prefer to speak in Welsh, a Welsh Language Helpline service is available from Monday-Friday, 9am-5pm, on 01554 821413. Other enquiries
If you have a general enquiry about aspects of defence policy or the Armed
Forces which does not fit into any of the categories listed above, please
email:public@ministers.mod.uk or
write to the address given in paragraph one of this Annex. Please note that
reply cannot be made by e-mail - you must therefore include a postal
address. (Please use this channel only if your enquiry does not fit into any of
the categories listed in sections 1-10 of this Annex).
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Index