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U.S. Department of State

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How to Contact Us


OVERSEAS CITIZENS SERVICES: Call 1-888-407-4747 (from overseas: 202 501-4444) for answers related to questions concerning the:
  • Death of an American citizen abroad
  • Arrest/detention of an American citizen abroad
  • Robbery of an American citizen abroad
  • American citizens missing abroad
  • Crisis abroad involving American citizens
  • After-hours number for an emergency involving an American citizen abroad



OFFICE OF CHILDREN'S ISSUES:
Call 1-888-407-4747 (from overseas: 202 501-4444) for answers related to questions concerning:

  • International parental child abduction
  • International adoption
  • Recorded information on custody and adoptions
  • Denial of passports to minors in certain circumstances such as abductions



VISA SERVICES
For information related to inquiries about visa cases and the application process, call 202-663-1225. For information about immigrant visa cut-off dates, call 202-663-1541. For inquiries about J waiver status, call 202-663-3899 or use the J Waiver Status Check website. For immigrant visa inquiries, call the National Visa Center at 603-334-0700 or email NVCINQUIRY@state.gov. The Visa Office's e-mail box for quick, general information is: mailto:usvisa@state.gov To reach the Kentucky Consular Center, call 606-526-7500.


PASSPORT SERVICES
For information about the passport application process, the status of a passport application, or an emergency passport, visit The National Passport Information Center (NPIC) phone number: 1-877-487-2778.