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What are the shipping costs and times?
AllFancyDress.com offers various options for order delivery which also vary in cost. The following options are currently available:
UK Deliveries
- Royal Mail First Class: £4.75 1st Class Recorded Signed. Note that this is not a guaranteed service as Royal Mail state that they "aim and not guarantee delivery by the next working day.
- Parcel Force 48hrs: £7.75 Guaranteed within 48hrs. (Delivery days Monday to Friday only)
- Parcel Force Next Day: £9.75 Guaranteed Next Day. (Delivery days Monday to Friday only)
- Parcel Force Saturday: £19.75 Guaranteed Saturday delivery.
International Deliveries
- Parcel Force Euro 48: Consignments can be received within 2 days or up to 3 days in more remote areas. Prices are as follows:
- Zone 4 - Channel Islands : £9.75
- Zone 5 - Republic of Ireland (Eire) : £15.75
- Zone 6 - Belgium, Luxembourg & Netherlands : £15.00
- Zone 7 - Denmark, France & Germany : £17.75
- Zone 8 - Italy, Spain & Portugal : £29.75
- Zone 8 - Greece : £49.75
- Zone 9 - Cyprus : £39.75
- Zone 9 - Andora, Slovakia & Turkey : £59.75
- Zone 9 - Rest of Continental Europe : £39.75
- Parcel Force International: Other worldwide destinations including the USA & Canada can be received within 2 to 6 days. Prices are as follows:
- Zone 10 - USA & Canada : £39.00
- Zone 11 - Far East & Australasia : £60.00
- Zone 12 - Rest of the World: £85.00
How do I track my order?
As soon as your order has been processed by our payment gateway it will appear in the "Past Orders" section of your "Account". Orders that have just been received will be set to a status of "Entered" until a member of our despatch team processes it.
How do I return an item?
If you have received a faulty product they should be returned within 7 days of delivery to the following address:
All Fancy Dress Ltd
Samson House
Arterial Road
Laindon
Essex
SS15 6DR
Please ensure all packaging and sales receipts are returned in the parcel.
I no longer need my purchase, can I return it?
Under the UK's Distance Selling Regulations, you have a 7 day 'cooling-off' period where you may return an item in its original condition if you no longer require it. It is however, your responsibility to return the item in perfect, resaleable condition and at your own cost. We will then refund your card for the purchase amount minus the original postage cost which is obviously a non-refundable service.
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